Sprinkles Plano
7500 Windrose Ave., Plano
(469) 969-0171
Recent Reviews
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Waste of money…I could make better cupcakes at home, and sell them myself! Cupcake and icing lack moisture and feel more like playdoh! They must’ve gave me the cupcakes that were left over from a previous day!
Atmosphere: 4
Food: 1
Service: 4
Unfortunately, I guess getting donuts at 8:30 at night, you should expect them to be stale, but I did not. I’ve only eaten three out of the six that I purchased last night and three out of three were stale.
Atmosphere: 4
Food: 2
Service: 4
I had my very first sprinkles cupcake this past Saturday while shopping…The strawberry cupcake. I was disappointed as it wasn’t fresh. It was not moist. The frosting was delicious but i was not at all impressed with the cupcake. I dont think Ill try another cupcake here cause it was 5.50. :-(
Atmosphere: 5
Food: 2
Service: 5
The cupcake and frosting were amazing. But what the hell with the modern dot shit? Im a first time buyer and nobody said anything about the dot being inedible, and it looked like some nice topping... but when I bit into it it was the WORST bitter flavor ever, like I bit into some sort of wax or plastic. It was so so bad that even after multiple attempts to remove the taste and even an hour after, I still taste it vividly. And then proceeded to throw up. Ruined the whole damn experience. What is the deal with those dots? Are they edible or not? I dont see info about this anywhere, and this could seriously be a hazard if you dont properly say if it's edible or not, because I know mine wasn't edible. So disappointed, BE CLEAR WITH WHAT YOU TOP IT WITH, AND IF IT'S EDIBLE OR NOT!
Food: 1
Bunny provided amazing service and was very knowledgeable about the menu.
Atmosphere: 5
Food: 5
Service: 5
My girlfriend and I had to try the Spinkles ATM. It was as expected and an ATM style, but instead of money you get delicious cupcakes. For my desired cupcake we had a special hand delivery from the GM Mary Elizabeth! She noticed an issue with delivery and resolved it before I could even notice that it wasn’t being delivered as a second cupcake. You are the best Mary Elizabeth and it was an awesome experience tonight at your shop!
Atmosphere: 5
Food: 5
Service: 5
Raven and Benny are amazing great service
Atmosphere: 5
Food: 5
Service: 5
Bunny was super sweet! Helped me pick out the perfect flavors for a friend’s birthday, each one they helped me choose were major hits & I can tell how much the staff here loves what they do. It shows in the quality of service & delicious treats provided. I will definitely be returning to this location!
Atmosphere: 5
Food: 5
Service: 5
I love sprinkles cupcakes but this location has the worst customer service of any sprinkles I have ever gone into. It feels like the employees are almost dreading even talking to you when you go inside. Every time I go in instead of a greeting they say “there’s the kiosk if you need to order” when they are standing right in front of you. Extremely unprofessional and uncomfortable.
Atmosphere: 2
Food: 5
Service: 1
Sprinkles is the gold standard when it comes to cupcakes! Every bite is pure perfection, from the moist cake to the rich, creamy frosting that’s just the right amount of sweet. The flavor selection is amazing, with classics like Red Velvet and unique options like Banana or Salty Caramel—there’s something for everyone. The staff here are super friendly and always make you feel welcome, even when the line is out the door. And let's not forget the Cupcake ATM—such a fun way to get your cupcake fix anytime! Whether you’re celebrating something special or just treating yourself, Sprinkles never disappoints. Five stars, without a doubt!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Black and White Cupcake, Cookie, Lemon Blueberry, Chocolate Chip, Cinnamon Sugar, Crumble, Chip, Sugar Free, Blueberry, Strawberry, Gingerbread, Carrot Cake, Chocolate Chip Cookie, Pupcake, Triple Cinnamon, Cupcake Dozen, Carrot, Vegan Red Velvet
Restaurantji Recommends
Order completely wrong.
Atmosphere: 1
Food: 2
Service: 1
Mary Elizabeth and Bunny made our night by creating the PERFECT Gender Reveal Cupcakes!!
So excited to discover a new baby boy will be joining the family.
Thank you both ladies for making this a memorable night!
Atmosphere: 5
Food: 5
Service: 5
My family and I are disappointed about my husband’s birthday cake. I ordered an 8 inch dark chocolate layer cake on 6/30 and picked it up 7/1. (The associate was very kind and friendly. She added to a very pleasant atmosphere.) We had the cake that evening and the frosting was delicious but unfortunately the cake was dry. I wanted to give my husband an upscale cake, however, the cake tasted like a low end grocery store. When having a birthday celebration, one of the highlights is the cake for my family and myself. I will not be ordering another cake.
Atmosphere: 5
Food: 1
Service: 5
I love how every time that you post about sprinkles on any social media platform they'll give you a shout out on their platform ❤️?
Atmosphere: 4
Food: 5
Service: 5
Best cupcakes in Texas hands down. I really like the Vanilla and Dark Chocolate cupcakes. But, to be honest, I’ve only tried about four different cupcakes, so I don’t how all the others taste. The only reason for 3 stars for service is due to the last time I was there the employee provided poor customer service. Perhaps, she was having a bad day, but still, she should not take it out on me and be unfriendly.
Atmosphere: 4
Food: 5
Service: 3
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