Horrible. Ask for some oat milk in the drink, the cashier suggested to pour my own milk and ask for tip. For what? For making my own drink?
MrValjoux
Starbucks Customer Service Team,, I would like to notify the corporate team that I’m not at all happy with your in-store policies across the United States -- that On-line orders take precedent over my in person walk-in store order. Many times, I come for a barista experience that simply is absent in so many of your stores. I order my drink at the counter, only to wait for 20 online beverage orders to be made prior to my beverage that goes to the very end of the queue. I find this policy to be quire rude an extremely unfriendly, so much so, I often wonder why I continue to be a Starbucks customer at all.
Furthermore, I’m not of the generation that orders my beverage online. I want friendly engaged customer service. I don’t want to be ignored as if I do not exist when I’m in the store a real person at your counter. When I order in your store, my beverage should always take priority over online drink orders that simply sit there on the counter getting cold.
I ask that this policy immediately be changed to accommodate instore walk-in customers. Present customers should always be the priority. Anything less is simply unacceptable. Best regards, Paul
Atmosphere: 1
Service: 1
Krish
Everything went smooth… and i like the art…
Atmosphere: 5
Service: 5
Biran Hitu
I had busy long day at work, i came in through the front door , the Starbucks was clean , i was welcome by Katiy with big beautiful smile and professional coffee master with knowledge of Starbucks menu and she had big beautiful smile on her face and i got my order so quickly and great quality coffee. The experience was so amazing thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Tina Kol
I like to order in this location. They absolutely nice
Atmosphere: 5
Food: 5
Service: 5
laura
Kelly is SO incredibly sweet and attentive!! Will definitely be coming back to this location
Angela Pham
Always fast and well made, well cleaned. I love the barista team.
Atmosphere: 5
Food: 5
Service: 5
Erik Kershner
Great location. Super friendly.
Atmosphere: 5
Food: 5
Service: 5
Debbie Holton
Love this location and the staff is really friendly.
One of the better Starbucks service was I’ve been to in Dallas/Plano. Sadly one of the worst Starbucks layouts and size combinations I’ve been in as well lol
Atmosphere: 3
Food: 4
Service: 5
Greg Florey
Great service. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Casey Smith
Friendliest Starbucks service
Atmosphere: 5
Food: 5
Service: 5
Jason Holland
Ordered my coffee and received it timely. Nice and simple.
The DMV is more efficient and enjoyable
Atmosphere: 1
Horrible. Ask for some oat milk in the drink, the cashier suggested to pour my own milk and ask for tip. For what? For making my own drink?
Starbucks Customer Service Team,,
I would like to notify the corporate team that I’m not at all happy with your in-store policies across the United States -- that On-line orders take precedent over my in person walk-in store order. Many times, I come for a barista experience that simply is absent in so many of your stores. I order my drink at the counter, only to wait for 20 online beverage orders to be made prior to my beverage that goes to the very end of the queue. I find this policy to be quire rude an extremely unfriendly, so much so, I often wonder why I continue to be a Starbucks customer at all.
Furthermore, I’m not of the generation that orders my beverage online. I want friendly engaged customer service. I don’t want to be ignored as if I do not exist when I’m in the store a real person at your counter. When I order in your store, my beverage should always take priority over online drink orders that simply sit there on the counter getting cold.
I ask that this policy immediately be changed to accommodate instore walk-in customers. Present customers should always be the priority. Anything less is simply unacceptable.
Best regards,
Paul
Atmosphere: 1
Service: 1
Everything went smooth… and i like the art…
Atmosphere: 5
Service: 5
I had busy long day at work, i came in through the front door , the Starbucks was clean , i was welcome by Katiy with big beautiful smile and professional coffee master with knowledge of Starbucks menu and she had big beautiful smile on her face and i got my order so quickly and great quality coffee. The experience was so amazing thank you so much.
Atmosphere: 5
Food: 5
Service: 5
I like to order in this location. They absolutely nice
Atmosphere: 5
Food: 5
Service: 5
Kelly is SO incredibly sweet and attentive!! Will definitely be coming back to this location
Always fast and well made, well cleaned. I love the barista team.
Atmosphere: 5
Food: 5
Service: 5
Great location. Super friendly.
Atmosphere: 5
Food: 5
Service: 5
Love this location and the staff is really friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the better Starbucks service was I’ve been to in Dallas/Plano. Sadly one of the worst Starbucks layouts and size combinations I’ve been in as well lol
Atmosphere: 3
Food: 4
Service: 5
Great service. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Friendliest Starbucks service
Atmosphere: 5
Food: 5
Service: 5
Ordered my coffee and received it timely. Nice and simple.
Atmosphere: 5
Service: 5
Recommended dishes: Double Chocolate Chip Frappuchino Venti Size
This is the first starbucks where I got Frappucino without whip cream. Will not visit again.
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