Starbucks
8255 Preston Rd, Plano
(469) 858-5702
Recent Reviews
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Very nice staff.
Atmosphere: 5
Service: 5
So just telling your bread and butter the paying customers to just leave for little to nothing and may I remind District/Corporate Manager Kianna that some people in the cafe are autistic and are in no form or fashion in violation of no code of conduct and I'm not your child. And I'm well within my rights as a paying customer to leave belongings in at my discretion and get something to eat elsewhere or whatever I need. And this is the quote unquote code of conduct to promote giving people a bad rap for next to nothing and promoting mean spiritualness in the Starbucks brand and representation of nothing of the brand and likeness. I certainly hope you realize that you have an entire community in autism watching and the environment you create for them. Poverty isn't chosen for certain people and you know little to nothing about people and they're situation and beyond the code of conduct. This is about customer rights and what judgments they make. Don't just observe and catch senseless violations that contribute to nothing of the Starbucks experience. And never promote mean spiritualness under no circumstances and take away from everyone. That's never the Starbucks brand or the way of doing things. Focus more on something that's actually happening. Observation and speculation dose little to nothing for the and totally takes from the experience.
Atmosphere: 5
Food: 5
Service: 5
The staff here was so friendly. Even my pup got to enjoy a nice relaxing atmosphere. I had my usual go to: Venti Iced Black Tea Lemonade with light ice and 4 pumps of the Honey Blend. It’s just the right pick me up.
Atmosphere: 5
Service: 5
Ordered a iced mocha latte with blonde espresso and was provided with this. Two completely different colors and what is this, sonic ice? I wasn’t sure which was more disappointing. The fact that my drink was incorrect, the cheese danish tasted like garlic or the fact that the ice was… ya. This is my fault though. I was warned by the other reviews and still placed an order via the app, still had my hubby pick it up on his way back, still had hope it would be correct.
Save yourself the frustration and find another location.
Atmosphere: 1
Food: 1
Service: 1
I tried to call several times because I might have dropped my wallet there but no one picked up the phone…..
I was parked in handicapped parking and a big delivery truck parked right behind me. I asked them to pull away so I could get out. They said NO!! I had to wait for 15 minutes.
Atmosphere: 1
Food: 1
Service: 1
I ordered a cappuccino but got a latte. I asked that it be remade and the barista literally just poured it into a new cup. This has happened several times at this location. I will not be back.
Atmosphere: 3
Service: 1
Garrett was amazing! His customer service skills are outstanding!
I love Starbucks everyday and everywhere I go ♥️
I had to stop here and take some rest as I had my leg with a full leg cast on and their staff was very attentive.
Atmosphere: 5
Food: 5
Service: 5
I recently visited the Starbucks location on Preston and was impressed by the staff's exceptional people skills. I would like to extend my appreciation to Jordan, Jerek, Sol, Katie, Julianna, Corey, Vincent, and Emersen for their outstanding work ethic and dedication to providing excellent customer service in the morning.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thomas at this location is probably the kindest, most helpful barista I've ever experienced at a Starbucks (on par with one other gal at another location out of state!) Thank you, Thomas!!
Nice service
Atmosphere: 4
Food: 4
Service: 4
ordered via doordash, they couldn’t even make a simple drink and sandwhich within a timely manner. no one should have to wait upwards of 35 minutes for some coffee.
Atmosphere: 1
Food: 1
Service: 1
I get coffee from this Starbucks every other week or so, and the service is always good. Today my car literally broke down in the drive thru and the workers were so extremely nice, one of the guys there came and helped me try to figure out what was going on as well as push my car into a parking spot. Everyone on the team was so kind on a hard day! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Good stop to boost with meal and coffee
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
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