Incredibly nice and helpful people!! Every time I go they go above and beyond with customer service
Atmosphere: 5
Food: 5
Service: 5
Ryan Puskala
Waited over 30 mins for coffee, paid after 15 mins, never got coffee.
Full Starbucks serving food and taking mobile orders with 1 employee staffed on a busy Saturday morning
Mark Reedy
No one working here at 12 noon. I was told to come back in 30 minutes. It's lunch, I Don't have 30 minutes to wait. Never go here!
Jordan
I normally have a decent experience hence the two stars instead of one. But this morning 5/16/24, I walked in with nobody in line and stood there for 4 minutes with no greeting (feels like forever when you're just standing there). Looks like he was making drinks for customers that could've been shopping? Understandable. But a simple, "I'll be with you soon" would have made the worlds difference. With needing to get to work in a timely manner, I expected to have at least ordered by then but after so long I just couldn't stand around. Not to mention it does take time to make the drink. I wound up leaving without ordering because I was simply dissatisfied with the lack of service. I work in customer service and completely understand if you have your hands full, but acknowledging my existence would have been great.
Service: 2
Ankita Bantey
Bought a matcha here and there was blood on my hands
Atmosphere: 1
Food: 1
Service: 2
David Feizy
Kid-friendliness: Friendly kids play here
Atmosphere: 5
Food: 5
Service: 5
Danuielle F. Dickson
Ordered.Arrived @ the window & realized I left my purse @ home.I found $4 in my vehicle.The male employee (Mark?) was my angel for the day....I frequent this Starbucks at least 4x's/wk, the staff is always prompt & friendly!!
Atmosphere: 5
Food: 5
Service: 5
Alyson Raley
I would give 100000 stars if I could. First I just want to say... Laveen (I may be spelling this wrong) & Logan are seriously the sweetest people I have ever met in the service industry. I've been coming to this location since I started my medical job in February. I was a high volume bartender for clubs previously for 8 years. These 2 morning staff MAKE MY MORNING everyday!!! To the point I'm sad the days I can't make it in! I cannot thank them enough for being the people they are!For the 1 star reviewers & the rude customers I've experienced in my time coming... I encourage you to take into consideration the fact that it is usually one of them working in the morning and sometimes both of them... 6+ customers at any given time in line while they not only.... take you & everyone elses order, check you out, warm your food, and also make your coffee... while your typical Starbucks has multiple people for each job... please be more kind and considerate as they are doing their best to make everyones things in a timely manner.The world needs more kind people <3
Atmosphere: 5
Food: 5
Service: 5
Beauty Shopify
My recent visit to the Starbucks inside my local Kroger left me thoroughly disappointed. While waiting in line, I observed one employee having a pleasant interaction with a customer, which was a good start. However, when we went to place our order, the lone employee on duty seemed visibly irritated and impatient.We ordered a banana loaf and a grande latte with four shots and one raw sugar. It was apparent that she hastily heated up the banana loaf from the back, but that wasn't the worst part. When we got home, we realized that our latte had no sugar at all, despite our clear request. Additionally, the banana loaf was stale. This experience is unfortunately not unique; we've encountered incorrect orders, poor customer service, and bad food here multiple times. Additionally, it's also very expensive. I would advise against visiting this Starbucks
Leia B.
5 stars for the service. 2 stars for the coffee. Basic cappuccino and it just tastes like hot milk. Barista or SB espresso? Idk, but complete waste of money.
Delicious as always! They finally got my boyfriend’s order right— sometimes the other locations give him the vanilla drink without the coffee. It was great!
Elise Rosen
This location IS TERRIBLE. Avoid. I waited 10 minutes to order and there was 1 person in front of me. Like how does it take 2 people working 10 minutes to make 2 drinks. One finished early and didn’t even take my order? These people are not Starbucks employees
dan hao
The service was so terrible. That lady looks unhappy, I will not go there anymore.
Incredibly nice and helpful people!! Every time I go they go above and beyond with customer service
Atmosphere: 5
Food: 5
Service: 5
Waited over 30 mins for coffee, paid after 15 mins, never got coffee.
Full Starbucks serving food and taking mobile orders with 1 employee staffed on a busy Saturday morning
No one working here at 12 noon. I was told to come back in 30 minutes. It's lunch, I Don't have 30 minutes to wait. Never go here!
I normally have a decent experience hence the two stars instead of one. But this morning 5/16/24, I walked in with nobody in line and stood there for 4 minutes with no greeting (feels like forever when you're just standing there). Looks like he was making drinks for customers that could've been shopping? Understandable. But a simple, "I'll be with you soon" would have made the worlds difference. With needing to get to work in a timely manner, I expected to have at least ordered by then but after so long I just couldn't stand around. Not to mention it does take time to make the drink. I wound up leaving without ordering because I was simply dissatisfied with the lack of service. I work in customer service and completely understand if you have your hands full, but acknowledging my existence would have been great.
Service: 2
Bought a matcha here and there was blood on my hands
Atmosphere: 1
Food: 1
Service: 2
Kid-friendliness: Friendly kids play here
Atmosphere: 5
Food: 5
Service: 5
Ordered.Arrived @ the window & realized I left my purse @ home.I found $4 in my vehicle.The male employee (Mark?) was my angel for the day....I frequent this Starbucks at least 4x's/wk, the staff is always prompt & friendly!!
Atmosphere: 5
Food: 5
Service: 5
I would give 100000 stars if I could. First I just want to say... Laveen (I may be spelling this wrong) & Logan are seriously the sweetest people I have ever met in the service industry. I've been coming to this location since I started my medical job in February. I was a high volume bartender for clubs previously for 8 years. These 2 morning staff MAKE MY MORNING everyday!!! To the point I'm sad the days I can't make it in! I cannot thank them enough for being the people they are!For the 1 star reviewers & the rude customers I've experienced in my time coming... I encourage you to take into consideration the fact that it is usually one of them working in the morning and sometimes both of them... 6+ customers at any given time in line while they not only.... take you & everyone elses order, check you out, warm your food, and also make your coffee... while your typical Starbucks has multiple people for each job... please be more kind and considerate as they are doing their best to make everyones things in a timely manner.The world needs more kind people <3
Atmosphere: 5
Food: 5
Service: 5
My recent visit to the Starbucks inside my local Kroger left me thoroughly disappointed. While waiting in line, I observed one employee having a pleasant interaction with a customer, which was a good start. However, when we went to place our order, the lone employee on duty seemed visibly irritated and impatient.We ordered a banana loaf and a grande latte with four shots and one raw sugar. It was apparent that she hastily heated up the banana loaf from the back, but that wasn't the worst part. When we got home, we realized that our latte had no sugar at all, despite our clear request. Additionally, the banana loaf was stale. This experience is unfortunately not unique; we've encountered incorrect orders, poor customer service, and bad food here multiple times. Additionally, it's also very expensive. I would advise against visiting this Starbucks
5 stars for the service. 2 stars for the coffee. Basic cappuccino and it just tastes like hot milk. Barista or SB espresso? Idk, but complete waste of money.
Service: 5
Restaurantji Recommends
Slow service.. Over
Atmosphere: 2
Food: 3
Service: 2
Loved the coffee
Delicious as always! They finally got my boyfriend’s order right— sometimes the other locations give him the vanilla drink without the coffee. It was great!
This location IS TERRIBLE. Avoid. I waited 10 minutes to order and there was 1 person in front of me. Like how does it take 2 people working 10 minutes to make 2 drinks. One finished early and didn’t even take my order? These people are not Starbucks employees
The service was so terrible. That lady looks unhappy, I will not go there anymore.
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