Starbucks

4033 Preston Rd, Plano
(972) 473-6233

Recent Reviews

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Chris

Girl with attitude working the drive through. As someone who works in service industry, doesn’t take much to be nice to your customers 😉

Service: 1

Melly Moody

Aniry, remember that name! This Starbucks employee was using language that was so offensive. I don’t care who you are you don’t used derogatory language especially when referring to special needs people! I myself have a sister and a niece who are special needs and my heart hurt at hearing this person use this term. I should have called Starbucks and reported her!

Naildesignbygrace

Here is where i got my coffee everyday. Thank you.

Atmosphere: 5

Food: 5

Service: 5

David Sim

Customer service his is unparalleled. Very different from other locations. Great job guys! Envious of the management here

Atmosphere: 5

Food: 5

Service: 5

Khoa Bui

The absolute best Starbucks in town the staff is extremely nice and welcoming. The drinks are consistent; you'll get exactly what you pay for. Drive-thru line moves fairly quickly as well

Food: 5

Service: 5

David Lethe

Fast, friendly staffer & she got my order right. Can’t ask for more than that

Atmosphere: 5

Food: 5

Service: 5

Max Chang

AFRAZ WAS TERRIBLE
PLEASE FIRE HIM
he made the caramel machiatto drink terribly

Jennifer Rose

Went through the drive through. The service & hot coca is fire!

Food: 5

Service: 5

Ellie J

Ummmm. Employee pets and get licked all over by a dog, then doesn’t wash her hands…and proceeds to continue working on orders.

JWK Computer Services

Good service as usual, stopped for a tea so no other experience yet

Takis Bacon

Sara and her team are amazing.... I come here often to grab my coffee and everyone is just amazing and working really hard.
Kudos to everyone here.

Atmosphere: 5

Food: 5

Service: 5

Lorna T

My drink was made perfectly and tasted great! I really enjoyed the atmosphere at this location—the variety of seating options made it easy to find a comfortable spot to relax.

Atmosphere: 5

Food: 5

Service: 4

Jesse Smith

Coffee was bitter and overpriced, and they don't have any gluten free options.

Atmosphere: 1

Food: 1

Service: 1

Ryan McGinnis

I arrived before they closed only to be ignored for several minutes. I gave them the benefit of the doubt that the drive through speaker didn’t work, so I pulled around. I was then ignored at the drive through window by at least 4 people (still before their posted closing time). Other customers were still being served at this point. Work ethic needs improvement.

Service: 1

Deborah Day

I recently visited here and the customer service was excellent. I went through the drive through so did not get names, but have been there several times before and it’s always the same. This day I was not having a good day but the kindness and efficiency of the staff lifted my spirits.
It’s a little crazy but I always wondered about the messages on the cups and what good they did. This day I found out because the barista added ‘Have a great day!’ With a smiley and for some reason I actually smiled and decided that I would.
Keep being a pleasant place to visit for coffee!!!
Thanks!!! :-)

Atmosphere: 5

Food: 5

Service: 5

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