When you ask for oatmilk and get regular milk. Been sick for days.
David Herrera
Best Starbucks team of all time! Always welcoming and helpful. Best customer service I’ve ever had at any Starbucks. Love this location!
Atmosphere: 5
Food: 5
Service: 5
Roxanne Boudrot
First they said my drink was stolen. Then, they remade my drink. But it was the wrong drink. Then, they remade my drink and it was close enough, but it's still not the drink I ordered.
Atmosphere: 4
Food: 2
Service: 3
Bji
Visited this place on 01/10 around 5.30pm . The lady, who took my order was very sweet and welcoming, made my evening. My white chocolate mocha was perfectly made. Wish I could get the pumpkin spice year around 😀.
Atmosphere: 5
Food: 5
Service: 5
Julie Ngo
The staff today were wonderful! I want to say how nice they were at 1pm. The barista made matcha for me And it tasted great, forgot to get her name but hope corporate sees and acknowledges the afternoon crew
Atmosphere: 5
Food: 5
Service: 5
Jennifer Leighton
i ordered a VT Macha (no ice bc it hurts my teeth) with soy and 5 pump peppermint.
this is what i got after i questioned all the foam on my cup when it felt so light. to the guy in the drive through that’s wanted to tell me i wasn’t right and that’s the way they come. this is disheartening. that was my one time stop at this location. i will go not be back to this location. i’d hate to see what a tall would look like.
Food: 1
Service: 1
hcbekardi
Super busy location bring your patience.
Hingle McCringleberry
One of 2 favorite in and out drive thru coffee spots. Right off central service road southbound makes it easy to find. They’re open EARLY too!
Food: 5
Service: 5
Samantha B
I was very excited to have this location open, it's quite convenient for me. However, it has not been the best experience. Everytime I go my drink is made differently than before. It's always the same drink so I'm not sure why the change but when I tried asking about it, I was quickly and rudely told it was made exactly as ordered and it's correct. We can ignore the fact that I've ordered that same drink for literally years and no, it's not made correctly. The tables are always dirty too. They seem to have full staff but while I was waiting for my order (which came 13 minutes past the time the app said it would be ready) I noticed how chatty the staff was with each other. They'd stop what they were doing to seemingly gossip and that slowed things down. The drive thru staff was working very hard but the ones focusing on in store customers were not and I'm fairly confident it was the manager working with in store customers. When it came time for my drink to be finished, I got this sad looking mixture of some coffee, majority foam and it was covered in a small dollop of melted whipped cream. Which was odd because I was sitting right there when it was finished and it had not been sitting for more than 20 seconds when I noticed the sad cream. I also noticed I only had a very small sliver of actual coffee at the very bottom of the cup (which is visible in picture). I paid $10 for this.
Atmosphere: 1
Food: 1
Service: 1
McKaylee Ledesma
There should be absolutely no reason I’m given my matcha with this many clumps and not properly mixed and then to ask for a tip…. 😭😭😭
The friendly, smiling staff at this store make the visit a welcome start to the day or a relaxing pick-me-up break from work. They always take a few moments for some friendly chat with me while getting my order ready, they know me by name, and they always get my order right. They provide the best service of all the stores in the area!
Atmosphere: 5
Food: 5
Service: 5
Isaiah Moreno
They have a new policy that prevents them from giving ice water without first making a purchase. Honestly this is just sad.
Atmosphere: 1
Food: 1
Service: 1
Amit Bhattacharya
I visited this store today with my daughter and her friends. We were delighted by the best-in-class quality service from Elyse. Thank you, Elyse for taking good care of us today and we wish you good luck and prosperity in the coming year!
Atmosphere: 5
Food: 5
Service: 5
Kevin Flanders
I have yet to have a bad experience here. Even when they're slammed they're always pleasant and always wrote something sweet on my cup which always makes me smile
When you ask for oatmilk and get regular milk. Been sick for days.
Best Starbucks team of all time! Always welcoming and helpful. Best customer service I’ve ever had at any Starbucks. Love this location!
Atmosphere: 5
Food: 5
Service: 5
First they said my drink was stolen. Then, they remade my drink. But it was the wrong drink. Then, they remade my drink and it was close enough, but it's still not the drink I ordered.
Atmosphere: 4
Food: 2
Service: 3
Visited this place on 01/10 around 5.30pm . The lady, who took my order was very sweet and welcoming, made my evening. My white chocolate mocha was perfectly made. Wish I could get the pumpkin spice year around 😀.
Atmosphere: 5
Food: 5
Service: 5
The staff today were wonderful! I want to say how nice they were at 1pm. The barista made matcha for me And it tasted great, forgot to get her name but hope corporate sees and acknowledges the afternoon crew
Atmosphere: 5
Food: 5
Service: 5
i ordered a VT Macha (no ice bc it hurts my teeth) with soy and 5 pump peppermint.
this is what i got after i questioned all the foam on my cup when it felt so light. to the guy in the drive through that’s wanted to tell me i wasn’t right and that’s the way they come. this is disheartening. that was my one time stop at this location. i will go not be back to this location. i’d hate to see what a tall would look like.
Food: 1
Service: 1
Super busy location bring your patience.
One of 2 favorite in and out drive thru coffee spots. Right off central service road southbound makes it easy to find. They’re open EARLY too!
Food: 5
Service: 5
I was very excited to have this location open, it's quite convenient for me. However, it has not been the best experience. Everytime I go my drink is made differently than before. It's always the same drink so I'm not sure why the change but when I tried asking about it, I was quickly and rudely told it was made exactly as ordered and it's correct. We can ignore the fact that I've ordered that same drink for literally years and no, it's not made correctly. The tables are always dirty too. They seem to have full staff but while I was waiting for my order (which came 13 minutes past the time the app said it would be ready) I noticed how chatty the staff was with each other. They'd stop what they were doing to seemingly gossip and that slowed things down. The drive thru staff was working very hard but the ones focusing on in store customers were not and I'm fairly confident it was the manager working with in store customers. When it came time for my drink to be finished, I got this sad looking mixture of some coffee, majority foam and it was covered in a small dollop of melted whipped cream. Which was odd because I was sitting right there when it was finished and it had not been sitting for more than 20 seconds when I noticed the sad cream. I also noticed I only had a very small sliver of actual coffee at the very bottom of the cup (which is visible in picture). I paid $10 for this.
Atmosphere: 1
Food: 1
Service: 1
There should be absolutely no reason I’m given my matcha with this many clumps and not properly mixed and then to ask for a tip…. 😭😭😭
Restaurantji Recommends
The friendly, smiling staff at this store make the visit a welcome start to the day or a relaxing pick-me-up break from work. They always take a few moments for some friendly chat with me while getting my order ready, they know me by name, and they always get my order right. They provide the best service of all the stores in the area!
Atmosphere: 5
Food: 5
Service: 5
They have a new policy that prevents them from giving ice water without first making a purchase. Honestly this is just sad.
Atmosphere: 1
Food: 1
Service: 1
I visited this store today with my daughter and her friends. We were delighted by the best-in-class quality service from Elyse. Thank you, Elyse for taking good care of us today and we wish you good luck and prosperity in the coming year!
Atmosphere: 5
Food: 5
Service: 5
I have yet to have a bad experience here. Even when they're slammed they're always pleasant and always wrote something sweet on my cup which always makes me smile
Atmosphere: 5
Food: 5
Service: 5
They have great attention
Atmosphere: 5
Food: 5
Service: 5
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