Starbucks
3000 Custer Rd, Plano
(972) 867-0240
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Employees not trained correctly and then will stand there and talk about you with no shame even though they’re in the wrong…. Yes this is about my affogato shot!!!
Atmosphere: 1
Food: 1
Service: 1
Starbucks here can't give you free water if you don't buy anything, unlike Starbucks in Target who can give you free water at any time.
Atmosphere: 1
Food: 1
Service: 1
Amazing staff and a truly great location! The employees were incredibly helpful and friendly. I’ll definitely be coming back.
Great staff!!! Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
My wife and I stopped by this location today. The staff were attentive and friendly. Paul, whom I later discovered was the store manager, was very helpful and happily answered a couple of questions I had.
Atmosphere: 5
Food: 5
Service: 5
Pleasant service. Nice environment. PSL was made to my liking. Would come again.
Atmosphere: 5
Food: 4
Service: 5
They’ve been kind of screwed by the recent closure of another nearby location, so now they’re always backed up by the extra traffic.
That said, they definitely do their best with the situation they’ve been put in.
Coffee is always correct, service is always good, and everything is pretty consistent. If you somehow want more out of a Starbucks, you’re probably just pretentious and a bit entitled, like some of the people who complain when they aren’t greeted as they walk in. Some folks just want to feel special, I suppose.
Atmosphere: 5
Food: 5
Service: 5
Wasn’t greeted when I walked in and charged me for venti when I wanted a grande
Me and my sister went to grab coffee, and when we ordered I asked for a venti for both but the employee put grande. But got it fixed after they did the drinks. Please tell the employees to listen what the customers says on there order. Thx
Atmosphere: 5
Service: 4
I sincerely believe is the general manager has the negative effect on the high rotation of employees, the weak and deteriorating service and the quality of food that is available. All the excellent employees are gone and the new one are barely trained adequately.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
No reusable cups unfortunately, but otherwise great service and location
Atmosphere: 5
Food: 5
Service: 4
Just heard an awesome social media review about Venus. hope thats spelled correctly. She sounds like a top notch, customer service professional, problem solver and positive Day maker employee. Will be visiting this location based on how Venus responds to a customer improperly served at another location.
Atmosphere: 5
Service: 5
Great location for study or business research.
Atmosphere: 5
Food: 4
Service: 5
This evening I made a mobile order for this Starbucks- just a plain iced green tea and a brown sugar shaken espresso. I pulled up to get my order (with nobody in front or behind me the entire time) and the person who answered seemed very annoyed and let me know that I placed my order and didn’t wait 5 minutes before coming through the drive through. I didn’t expect the drinks to already be made since it had only been a few minutes but this has never been a problem at other locations. When I got to the counter, the person brought me the second drink and rolled their eyes when I said thank you and asked for a straw and basically shut the window in my face. It was a person with short dark hair and wearing a backwards hat. I don’t know what the problem was but overall bad costumer service. This was the sign I needed to remind me not to go to Starbucks.
Food: 5
Service: 1
This Starbucks location has a great ambiance, both inside and out. The store itself is well-designed, clean, and inviting. The outdoor seating area is a nice touch, perfect for enjoying coffee on a good day. Inside, the atmosphere is cozy and comfortable, making it a great spot to work or relax. Service was friendly, and the drinks were made just right. Definitely one of the better Starbucks locations I’ve visited!
Atmosphere: 5
Food: 5
Service: 5
Loading...