Starbucks

1121 E Spring Creek Pkwy, Plano
(972) 422-5030

Recent Reviews

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Joseph Long

The manager needs to learn customer service and treat all customers nice She tells the customer behind me good morning and just ignores me and I come here 5 times a week

Cynira Casagrande

I love it!

Atmosphere: 5

Food: 5

Service: 5

Madison Morris

Love the coffee, always .

Terri Nelli

Friendly greeting upon entering, store was clean and organized. Service was friendly and the decaf americano was quickly served and tasted great.

Atmosphere: 5

Service: 5

Adam Vigil

Based on Other reviews, the staff definitely has an attitude problem, and it needs to be adjusted by the management quickly.

Atmosphere: 1

Food: 1

Service: 1

Samrat Manandhar

this is what a light ice drink looks like. Barely had 4oz of coffee.

Chris Nguyen

Terrible iced coffee. Tastes very weird

Atmosphere: 3

Food: 1

Service: 5

Cynthia Trahan

AJ and Paris were very friendly and professional! Love this location!

Atmosphere: 5

Food: 5

Service: 5

Ivy brooks

I absolutely love this Starbucks! The customer service is always top-notch the staff are friendly, attentive, and they consistently remember my order, which makes me feel so appreciated as a regular. On top of that, they’re always fast and efficient, even during busy hours. I truly look forward to stopping by because they make every visit a great experience. Keep up the amazing work!

Atmosphere: 5

Food: 5

Service: 5

Bitanya Germa

Love the service, they’re always super kind and ask about my day/morning. Make ur way there and you’ll leave happier than you came!!!!

Atmosphere: 5

Food: 5

Service: 5

atomic

Girl in red hair won't serve you water

Service: 1

Natalia Walker

Went to get a cup of ice girl at the front with red hair wouldn’t give me one or even let me purchase one for some reason after seeing me stand in line for over 5 mins CRAZY! Always out of items as well

Service: 1

Bouzeria Fatah

My experience with the evening workers is not good I asked for a cup frap frappuccino caramel I gave her a picture of the type she gave me something else and she laughs with her friend

Atmosphere: 1

Food: 1

Service: 1

Daeseong Kim

I ordered a Mango Dragonfruit Lemonade, but was only served a plain lemonade without any prior notice that the key ingredient—dragonfruit—was unavailable. The drink I received tasted completely off and was undrinkable. It was nothing close to what I ordered or expected.

What made the situation worse was the staff’s attitude. When I expressed my concern, I was met with a dismissive response. The employee seemed too busy to listen, cut me off mid-sentence, and simply went back to what they were doing without offering any solution. This kind of customer service is unacceptable and extremely disrespectful.

I urge the staff to reflect on this situation from the customer's point of view. If they were in my shoes, would they have accepted this drink—one that was neither what they ordered nor enjoyable to consume? I highly doubt it.

This experience has left me deeply dissatisfied, and I expect a proper response and action to be taken regarding both the service and the product quality.

Atmosphere: 1

Food: 1

Service: 1

Christy Arendall

Drive thru was so slow (not rush hour) we thought they might be training someone new. Then they got my order wrong. When I went back and into the restaurant to get it fixed the lady was very rude and acted like I did something wrong. Then gave me the “fixed” drink without so much as a “here ya go” or sorry about the mistake. For the prices they charge you would expect better.

Food: 1

Service: 1

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