I was very disappointed in my order. I didn't receive my drink, my chips unopened had a whole in them, and whoever made my sandwich should be ashamed of themselvesand the fact that I called to make sure my order would be correct and was very polite about it doesn't make it any better. I strongly recommend not to go to this location. Please listen to the reviews
Food: 1
Service: 1
Roberto Huerta
I go to this subway multiple times a week The service with norma was great the food was really good too but for the last 3 weeks or so it seems like the ac isn't working it is too hot and I am planning on going to another subway
Atmosphere: 1
Food: 4
Service: 5
Hai Thang
Ordered special 6.99 and add $. 50 to upgrade to bottle drink. They gave me fountain drink and still arguing with me after I went online and order another same order with fountain drink = 6.99 and with bottle drink = 7.49. The employee still stick to his math for the reason that the reciept does not say bottle.
Atmosphere: 1
Food: 2
Service: 1
Rishi Natarajan
The place was not well maintained and the employee working there didn’t have the tiniest bit of patience and kept rushing me and my friend out 1 hour before it says they close. I hope he got fired.
Atmosphere: 1
Food: 3
Service: 1
Connie McLucas
I just left Subway and I am so upset. I order thru the app two footlongs a cold cut combo and a rotisserie chicken toasted. My husband only wanted meat and cheese on his cold cut combo so I remove all the veggies from his sandwich and added spinach, tomatoes, onions, green peppers, pickles, banana peppers, oil, mayo, salt and pepper on my sandwich but forgot to indicate I wanted the spinach, tomatoes, onions, and green peppers toasted with the meat & cheese so I edited my order to include that. Well, I picked up my order and when I get home my husband goes to eat his sandwich and it had all these veggies on it and mine did too but look like it had no meat on it. I take it back to ask the employee to remake it because the order was not correct. He said he could not remake it because I order thru the app so I ask him to reflect my money and he said no because I ordered thru the app and that I would have to cancel the order on the app. I asked how do I do that if the payment has already gone thru and he said I don't know I said we'll you need to remake my order and he Saud no because this was over. $30 order but my oder was $18.90. I asked for a manager and he said he was the Manager so I asked for name of the person over him and he said no so I asked for his name and he said it was Ranfera which I do not believe he gave me his correct name. He was very rude and did not care to try to help me get my money back. He pretended he had refunded me my money but it was just a copy of the receipt of my order. I am so frustrated and I will never order from that Subway again located on 340 N. Coit Rd Suite 300, Plano, Tx 75075. Now I am out of $18.90 and no sandwiches!!! I only gave it 1 star because there was no option 0 stars!!@
Pushkar Jadhav
The staff here are shockingly rude and arrogant. They completely botched my online order, and when I pointed out their mistake, they responded with nothing but hostility and disrespect. The level of unprofessionalism is appalling. If I had the option, I would never set foot in this place again. Unfortunately, as students, we’re forced to deal with their disgraceful behavior because there are no alternatives. This service doesn’t even deserve a single star—it’s that abysmal. Avoid this place if you can.
Food: 1
Service: 1
Benjamin Blow, M.D.
I like subway a lot, but they placed a barrier between the customer and viewing the meat selection and it sparks suspicion thar maybe they're trying to hide something.
Atmosphere: 3
Food: 3
Service: 3
ARTH PATEL
I ordered online from application and selected to get cold-drink bottle but when i went there for getting bottle a peroson wearing earing on his right ear with cross asked me to pay 1.50$ more to get that bottle stating that my order doesn’t have bottle it has only fountain drink. Also my order was spoiled to badly and contaminated with steak. I do not prefer to eat here again.
Atmosphere: 1
Food: 4
Service: 1
ARTH PATEL VLOGS
I ordered online from application and selected to get cold-drink bottle but when i went there for getting bottle a peroson wearing earing on his right ear with cross asked me to pay 1.50$ more to get that bottle stating that my order doesn’t have bottle it has only fountain drink. Also my order was spoiled to badly and contaminated with steak. I do not prefer to eat here again.
Atmosphere: 1
Food: 4
Service: 1
Ameen Shawwa
This Subway location is a solid choice, and I appreciate that it's family-owned and operated, giving it a more personal touch compared to some of the larger chains. The store is well-maintained and has that classic Subway feel, which I enjoy.
However, I did have to wait about three minutes despite no one else being in line, which was a bit frustrating. The staff also seemed to struggle a bit with following my specific instructions. Despite these minor issues, this is still an OG Subway spot that's worth visiting for a quick and decent meal.
Ordered a sandwich and they did not let me use a valid coupon. My sandwich was not part of the coupon's exemptions. I showed it to my server and he did not listen and would not cooperate. He did not even look at the coupon.
Atmosphere: 1
Food: 2
Service: 1
Martha Hernandez
Awesome customer service from Linda.
Atmosphere: 5
Food: 5
Service: 5
Wesley Pickering
Asked for deluxe meat on the beast and did not get it. Only did deluxe for one of the meats but still charged me for deluxe still. This is ridiculous. Definitely don’t recommend this subway. Every other subway I have been to has done it correctly.
Atmosphere: 3
Food: 3
Service: 1
Peter Sandclock
Subs are very expensive compared to other subway stores.e.g. Teriyaki chicken ( chicken with sweet onion sauce) is $12.29. in this store, while other nearby store sells it at $10.79. More than 13% expensive!!
Alex Garcia
They really dont open at the time they say they open. The open sign was on, and it was 9:15 but the doors where lock. Then really need to change their time if thats not the time they'll be open. The other time they had me standing to be attended during my break. I had to wave at them in the back for them to come out and help people.
I was very disappointed in my order. I didn't receive my drink, my chips unopened had a whole in them, and whoever made my sandwich should be ashamed of themselvesand the fact that I called to make sure my order would be correct and was very polite about it doesn't make it any better. I strongly recommend not to go to this location. Please listen to the reviews
Food: 1
Service: 1
I go to this subway multiple times a week The service with norma was great the food was really good too but for the last 3 weeks or so it seems like the ac isn't working it is too hot and I am planning on going to another subway
Atmosphere: 1
Food: 4
Service: 5
Ordered special 6.99 and add $. 50 to upgrade to bottle drink. They gave me fountain drink and still arguing with me after I went online and order another same order with fountain drink = 6.99 and with bottle drink = 7.49. The employee still stick to his math for the reason that the reciept does not say bottle.
Atmosphere: 1
Food: 2
Service: 1
The place was not well maintained and the employee working there didn’t have the tiniest bit of patience and kept rushing me and my friend out 1 hour before it says they close. I hope he got fired.
Atmosphere: 1
Food: 3
Service: 1
I just left Subway and I am so upset. I order thru the app two footlongs a cold cut combo and a rotisserie chicken toasted. My husband only wanted meat and cheese on his cold cut combo so I remove all the veggies from his sandwich and added spinach, tomatoes, onions, green peppers, pickles, banana peppers, oil, mayo, salt and pepper on my sandwich but forgot to indicate I wanted the spinach, tomatoes, onions, and green peppers toasted with the meat & cheese so I edited my order to include that. Well, I picked up my order and when I get home my husband goes to eat his sandwich and it had all these veggies on it and mine did too but look like it had no meat on it. I take it back to ask the employee to remake it because the order was not correct. He said he could not remake it because I order thru the app so I ask him to reflect my money and he said no because I ordered thru the app and that I would have to cancel the order on the app. I asked how do I do that if the payment has already gone thru and he said I don't know
I said we'll you need to remake my order and he Saud no because this was over. $30 order but my oder was $18.90. I asked for a manager and he said he was the Manager so I asked for name of the person over him and he said no so I asked for his name and he said it was Ranfera which I do not believe he gave me his correct name. He was very rude and did not care to try to help me get my money back. He pretended he had refunded me my money but it was just a copy of the receipt of my order. I am so frustrated and I will never order from that Subway again located on 340 N. Coit Rd Suite 300, Plano, Tx 75075. Now I am out of $18.90 and no sandwiches!!! I only gave it 1 star because there was no option 0 stars!!@
The staff here are shockingly rude and arrogant. They completely botched my online order, and when I pointed out their mistake, they responded with nothing but hostility and disrespect. The level of unprofessionalism is appalling. If I had the option, I would never set foot in this place again. Unfortunately, as students, we’re forced to deal with their disgraceful behavior because there are no alternatives. This service doesn’t even deserve a single star—it’s that abysmal. Avoid this place if you can.
Food: 1
Service: 1
I like subway a lot, but they placed a barrier between the customer and viewing the meat selection and it sparks suspicion thar maybe they're trying to hide something.
Atmosphere: 3
Food: 3
Service: 3
I ordered online from application and selected to get cold-drink bottle but when i went there for getting bottle a peroson wearing earing on his right ear with cross asked me to pay 1.50$ more to get that bottle stating that my order doesn’t have bottle it has only fountain drink. Also my order was spoiled to badly and contaminated with steak. I do not prefer to eat here again.
Atmosphere: 1
Food: 4
Service: 1
I ordered online from application and selected to get cold-drink bottle but when i went there for getting bottle a peroson wearing earing on his right ear with cross asked me to pay 1.50$ more to get that bottle stating that my order doesn’t have bottle it has only fountain drink. Also my order was spoiled to badly and contaminated with steak. I do not prefer to eat here again.
Atmosphere: 1
Food: 4
Service: 1
This Subway location is a solid choice, and I appreciate that it's family-owned and operated, giving it a more personal touch compared to some of the larger chains. The store is well-maintained and has that classic Subway feel, which I enjoy.
However, I did have to wait about three minutes despite no one else being in line, which was a bit frustrating. The staff also seemed to struggle a bit with following my specific instructions. Despite these minor issues, this is still an OG Subway spot that's worth visiting for a quick and decent meal.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Ordered a sandwich and they did not let me use a valid coupon. My sandwich was not part of the coupon's exemptions. I showed it to my server and he did not listen and would not cooperate. He did not even look at the coupon.
Atmosphere: 1
Food: 2
Service: 1
Awesome customer service from Linda.
Atmosphere: 5
Food: 5
Service: 5
Asked for deluxe meat on the beast and did not get it. Only did deluxe for one of the meats but still charged me for deluxe still. This is ridiculous. Definitely don’t recommend this subway. Every other subway I have been to has done it correctly.
Atmosphere: 3
Food: 3
Service: 1
Subs are very expensive compared to other subway stores.e.g. Teriyaki chicken ( chicken with sweet onion sauce) is $12.29. in this store, while other nearby store sells it at $10.79. More than 13% expensive!!
They really dont open at the time they say they open. The open sign was on, and it was 9:15 but the doors where lock. Then really need to change their time if thats not the time they'll be open. The other time they had me standing to be attended during my break. I had to wave at them in the back for them to come out and help people.
Atmosphere: 3
Food: 5
Service: 1
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