If you are out of the bread I requested in my mobile order, why would you give me something else without informing me? This customer service approach appears to be quite similar to what I would expect. š
Axel needs to go back to training to learn how to properly make a sandwich.
Atmosphere: 4
Food: 5
Service: 1
Tony (Imsad1o1)
Food was served fast and staff were very Kinda, 2 BMT with all the veggies and they were delicious!
Atmosphere: 5
Food: 5
Service: 5
Ananth Walikar
I had a fantastic experience at the Subway on Preston Road in Plano. The staff were incredibly friendly and efficient, ensuring that my order was prepared exactly as I requested. The ingredients were fresh and the sandwich was made with great attention to detail. The cleanliness of the restaurant was also impressive, creating a pleasant dining environment. I highly recommend this location for anyone looking for a delicious and satisfying meal. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Sathyan Arjunan
Restroom was disgusting. Smelled horrible, I couldn't even breath. I would have thrown up.
The sandwich spoiled by tummy. I would never go this dirty place
Atmosphere: 1
Food: 2
Service: 3
daniel valadez
Won't except coupons from Subway .
Atmosphere: 4
Food: 2
Service: 5
musaabŲ§ŁŁŲ§Ł kenesh
There is a very unpleasant smell coming from the bathroom inside the store
Atmosphere: 1
Food: 1
Service: 1
Narayan Ramesh
Before my flight to Cabo I got a 6 inch sub on an artisan flatbread with chicken and a bunch of other things. As a kid I used to always get Subway after my soccer games until I found a cockroach in my sub. Iāve never eaten since and today was the first day I overcame my trauma. Overall it was all right and better than expected.
P.S- I was a striker and averaged a double hat trick per game
Atmosphere: 3
Food: 3
Service: 3
Sathyabala Prakash
I've been here a few times and all were mobile orders. They don't really add anything based on the order details. Almost all the times, something or the other was missed in the order.
Most of stuff I wanted was not even in. She said everything is in but 16 and that was all a lie because mostly nothing in and at the end I wanted more peppers but she said āIf you want more do it yourself at your houseā I said shush and the black lady we did not know her name said shush back so if you are looking for more polite people then go to a different subway.
romy
Most of stuff I wanted was not even in. She said everything is in but 16 and that was all a lie because mostly nothing in and at the end I wanted more peppers but she said āIf you want more do it yourself at your houseā I said shush and the black lady we did not know her name said shush back so if you are looking for more polite people then go to a different subway.
Advik the Gamer
Bathroom smells bad. Staff is rude. I told them to heat my veggie salad. For 20 seconds. They said they cannot do this next time. Salad tasted good.
Atmosphere: 1
Food: 5
Service: 1
Monica Martinez
If I could give my experience at this restaurant a zero stars I would. I placed an online order today and did not mark toasted on my sandwich. I quickly try to contact the restaurant so they can make my order correctly, I call them 4 times no answer. I decide to go to the restaurant before my order is ready so I can advise them to toast my sandwich. I ask the staff if they can toast my sandwich, they say my sandwich is made and they canāt remake it. So they rather me leave unsatisfied with my sandwich vs remaking it. I ask them a couple times to please remake my sandwich because Iād like it toasted. They continue to tell me they cannot. Some lady named Trina is there and claims she was the director of operations, I explain to her what happened and she says āwe donāt have a phoneā so even if I called they couldnāt do that. First of all how does a subway not have a phone? That doesnāt even sound correct because Iām sure plenty of customers are trying to reach them and are unable to! They proceed to tell me they are unable to remake my sandwich so they rather me leave unsatisfied then remake my $6 sandwich. Thatās insane and complete HORRIBLE customer service coming from the director of operations. Angel area supervisor was also there and saying the same. I cannot believe a restaurant would treat their customers this way! All I wanted was my sandwich remade so I could leave satisfied but apparently they are UNABLE to do that. Never experienced anything like this ever.
If you are out of the bread I requested in my mobile order, why would you give me something else without informing me? This customer service approach appears to be quite similar to what I would expect. š
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Reliable sandwichās
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: 12 Pack Cookie Box, Spicy Italian, Steak & Cheese, The Hotshot Italiano, Elite Chicken & Bacon Ranch
Axel needs to go back to training to learn how to properly make a sandwich.
Atmosphere: 4
Food: 5
Service: 1
Food was served fast and staff were very Kinda, 2 BMT with all the veggies and they were delicious!
Atmosphere: 5
Food: 5
Service: 5
I had a fantastic experience at the Subway on Preston Road in Plano. The staff were incredibly friendly and efficient, ensuring that my order was prepared exactly as I requested. The ingredients were fresh and the sandwich was made with great attention to detail. The cleanliness of the restaurant was also impressive, creating a pleasant dining environment. I highly recommend this location for anyone looking for a delicious and satisfying meal. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Restroom was disgusting. Smelled horrible, I couldn't even breath. I would have thrown up.
The sandwich spoiled by tummy. I would never go this dirty place
Atmosphere: 1
Food: 2
Service: 3
Won't except coupons from Subway .
Atmosphere: 4
Food: 2
Service: 5
There is a very unpleasant smell coming from the bathroom inside the store
Atmosphere: 1
Food: 1
Service: 1
Before my flight to Cabo I got a 6 inch sub on an artisan flatbread with chicken and a bunch of other things. As a kid I used to always get Subway after my soccer games until I found a cockroach in my sub. Iāve never eaten since and today was the first day I overcame my trauma. Overall it was all right and better than expected.
P.S- I was a striker and averaged a double hat trick per game
Atmosphere: 3
Food: 3
Service: 3
I've been here a few times and all were mobile orders. They don't really add anything based on the order details. Almost all the times, something or the other was missed in the order.
Restaurantji Recommends
Most of stuff I wanted was not even in. She said everything is in but 16 and that was all a lie because mostly nothing in and at the end I wanted more peppers but she said āIf you want more do it yourself at your houseā I said shush and the black lady we did not know her name said shush back so if you are looking for more polite people then go to a different subway.
Most of stuff I wanted was not even in. She said everything is in but 16 and that was all a lie because mostly nothing in and at the end I wanted more peppers but she said āIf you want more do it yourself at your houseā I said shush and the black lady we did not know her name said shush back so if you are looking for more polite people then go to a different subway.
Bathroom smells bad. Staff is rude. I told them to heat my veggie salad. For 20 seconds. They said they cannot do this next time. Salad tasted good.
Atmosphere: 1
Food: 5
Service: 1
If I could give my experience at this restaurant a zero stars I would. I placed an online order today and did not mark toasted on my sandwich. I quickly try to contact the restaurant so they can make my order correctly, I call them 4 times no answer. I decide to go to the restaurant before my order is ready so I can advise them to toast my sandwich. I ask the staff if they can toast my sandwich, they say my sandwich is made and they canāt remake it. So they rather me leave unsatisfied with my sandwich vs remaking it. I ask them a couple times to please remake my sandwich because Iād like it toasted. They continue to tell me they cannot. Some lady named Trina is there and claims she was the director of operations, I explain to her what happened and she says āwe donāt have a phoneā so even if I called they couldnāt do that. First of all how does a subway not have a phone? That doesnāt even sound correct because Iām sure plenty of customers are trying to reach them and are unable to! They proceed to tell me they are unable to remake my sandwich so they rather me leave unsatisfied then remake my $6 sandwich. Thatās insane and complete HORRIBLE customer service coming from the director of operations. Angel area supervisor was also there and saying the same. I cannot believe a restaurant would treat their customers this way! All I wanted was my sandwich remade so I could leave satisfied but apparently they are UNABLE to do that. Never experienced anything like this ever.
Service: 1
Always love it!
Atmosphere: 5
Food: 5
Service: 5
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