Subway
3131 Custer Rd Suite 110, Plano
(972) 596-3961
Recent Reviews
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Understaffed. Took 20 min to serve as 1 person was busy with online order. They refused to give me a cup for water.
Atmosphere: 3
Food: 2
Service: 1
Lady in the front has a horrible attitude & terrible customer service. I understand how it is to be frustrated and overwhelmed at work but there’s no need to take it out on customers.
Service: 1
Quick, tasty and fresh. Everything you want in a subway restaurant with lots of seating and clean store.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
Great place
Atmosphere: 5
Food: 5
Service: 5
Changing my 5 star review to 1 star. When I got here the employee was talking on his cellphone on speaker and touching his hair/face . When he asked “how can I help you” I asked if he could wash his hands. He said “I can use gloves” while running water over one of his hands in the sink . He didn’t use soap . I’ve worked at subway before and using gloves to make a sandwich isn’t an option , it’s protocol . of course you’re gonna use gloves. after seeing this I told him never mind and left(there’s another subway less than 5 minutes away). This was truly disgusting . if this is how the employees act in front of customers I’m sure there are way more unsanitary health violations going on behind closed doors. The girl who is usually there is always helpful and nice . Will not be eating at this location while this guy is on the clock. Handwashing procedures are standard/required at EVERY restaurant. I do not mind driving 3 minutes down the road to get cleaner/ uncontaminated food. Very gross. I think this place is family owned so it’s highly doubtful the problems being reported will even addressed. I see others complaining about the employees skimping on the ingredients , I’ve experienced this as well. Contacted the owner of this franchised owned establishment. Nothing will be done . Shame on subway corporation for not holding their restaurants to company to even the bare minimum standards . Very gross.
Atmosphere: 1
Food: 1
Service: 1
Always friendly service and good food.
Atmosphere: 5
Food: 5
Service: 5
They never have Veggie Patties in stock! And putting very less items in sandwich.
Cashier wouldn't get off her phone and I had to keep waiting several times to be served and then rang up as she texted.
Atmosphere: 5
Food: 5
Service: 4
Always good, love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cold Cut Combo
I don't usually write reviews like this but this is one petty Subway location. Want spinach? Here's like four leaves for the entire footlong. Not to mention the women working there obviously were not happy to see us as they'd much rather be on their phones.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Too expensive, but the rest was clean.
Service is a little slow, but it's clean and spacious!
Good
Vegetarian options: Nice
Always good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Chicken
Excellent custom sandwiches!!
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