Taco Bell
150 W Parker Rd, Plano
(972) 423-0036
Recent Reviews
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Food wasn’t fresh, service was slow, and the atmosphere just didn’t feel cared for. No hate, just my honest experience so others know what to expect.
Atmosphere: 1
Food: 1
Service: 1
The fries were AMAZING!
Atmosphere: 4
Food: 3
Service: 5
I had the weirdest interaction today, I order the combo #1 and when paying I heard $18 in which I asked for a receipt. I waited for a young lady to come back but instead it was an elderly lady looking out the window making weird faces and then she open the window and was so rude. She told me they don't have a receipt and slammed the window on me. So unprofessional!
Service: 1
Reasonably quick service. Decently clean restaurant and bathroom. Modestly better(?) food than some other Taco Bell’s?
Atmosphere: 4
Food: 4
Service: 4
Quick and good
Atmosphere: 5
Food: 5
Service: 5
Ordered through the app with Venmo promised a free cantina soft taco; at my next purchase was unable to redeem. WORKERS EXTREMELY UNCOOPERATIVE WITH SUB PAR SERVICE, Terrible Taco Bell don’t come
THIS IS THE WORST TACO BELL. A few weeks ago, I ordered a mobile order and when I showed up, they couldn't find my ticket and my food wasn't done. I showed them my phone screen (their app) AND the confirmation email with their address and my payment confirmation and they refused to make my food because they didn't have a ticket. I finally walked out with nothing. I decided to try them again today (10.30.2025), HUGE mistake. The service is SO bad! They DO NOT care that anyone is there. I was waiting at the counter to get my cup and there were several people standing in the office talking, looking straight at me, and they didn't move at all. A lady finally showed up pushing a mop bucket and asked me what I needed. I asked for a cup so I could get my drink while I was waiting on my food. I proceeded to get a cup and fill it with Dr. Pepper at the fountain in the dining room. I tasted it and something was off with the soda/syrup so I poured it out and took my cup to the counter to ask for a drink from the back. After standing there for a while, someone from the line came up and got a new cup and filled it up. I went and threw my cup away since she gave me a new cup. She then held my new drink hostage and asked me repeatedly where my cup was. When I finally understood what she was saying and said I threw it away, she rolled her eyes and turned around and walked off. Needless to say, I wasn't happy. I will not be going to this location again. They are terrible. The management and staff are a TOTAL JOKE.
Atmosphere: 1
Food: 2
Service: 1
Took 30 minutes to get an order that was supposed to be ready in 7
Awesome staff. Had an issue with ordering on the app and it going to a different store. Lady in the front helped me get it figured out.. food was hot too
Atmosphere: 5
Food: 5
Service: 5
The guy with glasses who seemed to be the Manager was extremely rude....zero customer service... I do not reecomend this place.
Restaurantji Recommends
We all know about Taco bell. It's ok food but their price has exceeded their quality
Atmosphere: 4
Food: 3
Service: 4
Who the hell manages this Taco Bell??? Doing an AWFUL job.
My quesadilla only ever has anything on less than half of it, the other half is just bread. Couldn’t even be bothered to cut all the way through the quesadilla. Taco has almost no meat. Every single time, it’s disappointing. Everyone needs to be fired.
Food: 1
Service: 4
The worst customer service
Service: 1
They steal through the drive-thru. This is at least the second time this has happened to me. They don’t give you a receipt and they charge your credit card extra (I’m guessing they use the donation option)!!! Completely unacceptable. I’m sure someone is pocketing that money. I wasn’t even asked if I wanted to make a donation. Pay attention to the total on the order screen and then make sure they tell you the total before handing them your money. And check your bank app before you pull away. Or just don’t go here! Visited 7-25-25 @ approximately 12:30
Food: 3
Service: 1
Super consistent and food is on time even in a busy time, Love this as my taco bell
Atmosphere: 5
Food: 5
Service: 5
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