Taco Bell

1020 Preston Rd, Plano
(972) 985-8964

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Recent Reviews

I went to this location 3 times in 2 days to satisfy a craving. The first time I came, I received exceptional customer service, but they forgot to give me my hot sauce. The girl that took my order through the drive thru was personable and matched my lively energy. The second time I came, the person taking my order through the drive thru was rude, and acted as if I was putting her out by answering my question of whether or not I could sub out a hard taco for a soft taco in a combo...
My food was great !

The place was empty !

I did not like the fact I had to order my own food ! Ridiculous!!!!! I was told you can't take orders at the counter ! GeeZ! Toxic. Toxic. Toxic !!!

I ordered on your machine in your lobby ! I put in I wanted mild sauce and they were not put in the bag !

I should have received a discount if I'm going to do your job !

I will not go...
I have gone through the drive thru 3 times in the last month or so and every time they have forgotten at least 1 thing on my order. Haven’t forgotten to charge me though! The staff is nice enough but just would like my order right. Prices are also very high now it’s crazy. But that’s everything.

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