Cajun Boil Stop *NEW MANAGEMENT*
1110 E Parker Rd #108, Plano
(469) 814-0045
Recent Reviews
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Good solid food. Would have liked to eat from a bowl or bucket instead of a plastic bag though. I know that's the format but an innovation is needed.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Snow Crab & Shrimp Combo
Won’t be going back. Waited 15 minutes just to get our drink order. Had to actually get it myself. Waited another 10 minutes and no one came to take our order. Been going here for 5 years and NEW MANAGEMENT is a joke. They werent busy at all but decided talking and joking around was more important than taking our order. After hearing a couple next to us saying the food is bland now and not worth it, we walked out. This place will be gone in a year unfortunately.
This place is under new management and ITS AMAZING. Please take a visit to thus amazing place. The crab was mmmmmmmmmmm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab & Shrimp Combo
Bad flavor, very few shrimps, unclean and very expensive
Try spring valley for good food price and flavor
Atmosphere: 3
Food: 1
Service: 3
Ever since they got under new management it seems like the food has changed the sauce is very bland and watery, they went from selling live crawfish to frozen crawfish which I hate! The staff is ok. But i will not be back due to how the food taste.
Atmosphere: 3
Food: 2
Service: 3
Very nice people
Atmosphere: 5
Food: 5
Service: 5
Food was pretty good, service was good. Went during lunch time, wasn’t packed at all.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hushpuppies, Cajun Fries
I can’t say it’s the best service
Food is good though
The food is not good. Is expensive and the waitress never helped us and did the wrong orders.
Worst experience ever!! Our orders were messed up from the very beginning...after waiting 45 minutes or more for our food, we received orders that were not ours, drinks that were not ordered, and the fish and fried shrimp were severely overcooked and fries were half cooked and cold! The waitress, "Esmaralda," had a cold and "sneezed on us and into her hands" and then handled the food bags!! ? She needed a mask and should not have been handling food! She was banging food buckets and bottles because she was frustrated... It took an "hour" to try to get our tickets corrected because they did not know how to work the register! There was a breakdown in communication because the manager "could not or did not" want to "understand" what was being said regarding over charges!! The waitress nor management took responsibility or apologized for their mishaps, my daughter's birthday celebration was a total catastrophe! This was once a favorite spot for us before the new management, we will never dine there again! I still didn't get my ticket correctly priced!!! This was an awful night...? Birthday celebration 6/12/2024 was a bust!! ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We will NOT be returning to this establishment. We have been coming here since it opened YEARS ago, but this new management has RUINED this restaurant.
We were a party of 10 for a birthday. We were all on separate checks and told the server from the beginning.
The server (Esmeralda) was the problem from the start. She coughed and sneezed multiple times and didn’t cover her mouth or go wash her hands. She couldn’t answer any question and was entering orders wrong. We had to correct her entering orders incorrectly.
The server was placing drinks in front of the wrong person and telling us to divvy out the drinks to the correct people by tasting. She brought 1 persons food and set it in front of them but not ended up being from another table that ordered the same thing…so one 1 person got half their order about 20 mins before anyone else at our party got their food. While we waited for our food (approximately 30 mins) she never once came back over to refill drinks. When she came with the rest of our party’s orders, she handed bags of the wrong food to everyone and only realized it when another employee came over and said she was giving us someone’s to-go order. After collecting all of the wrong food from us, she grabbed more food and was still giving each person the wrong back of food. She had no idea what was what. After about 10 mins of figuring food out and getting everyone the correct food, I again had to ask for refills on drinks. One person in our party had to remind her 3 times for part of his order, which finally arrived after he finished eating everything else. She kept asking a member offing our party if he wanted another beer. He told her multiple times no, he was good, but she brought one anyway. When he said he didn’t ask for it, she said, “well, it’s open now, drink it or give it to someone else”. At that point we were just about done eating and asked for a few to-go boxes. She disappeared for about 30 mins. My son in law ended up going to the front and asked for the checks. A while went by and she didn’t come back. My husband went to the front and asked someone to have her bring us our checks. No one came. At the 1 hour mark from asking, I went to the front and asked someone to have her bring us the checks. No one came. My husband went back to the front, very irritated at this point and she finally came back. Every. Single. Check. Was. Wrong. When we told her, she couldn’t figure it out and told us to figure it out. Each person went to the front to attempt to correct out checks with a manager. We noticed that not only was a 20% gratuity added, but it was added ON TOP OF TAX. we told the manager we wanted the 20% taken off and that we would tip what we felt was satisfactory and they refused saying it’s mandatory. We told the manager to correct all the checks and remove the gratuity. He started calling someone on the phone. The server then started cleaning up the table and tried throwing trash into a big trash bin, but it ended up on the floor. She looked at me and yelled “see, o have to clean up after you and you don’t want to tip me. I gave you perfect service”. I said no ma’am, your job as a server is to take care of the table. You just threw all the his onto the floor bc you are mad. Nothing about any of your service has been good or correct. Then she began yelling at my sister in law. All of this happened with other customers present in the restaurant. It took 1 hr 25 mins to get our checks paid from the time we asked for the checks to the time we walked out the door.
Atmosphere: 3
Food: 3
Service: 1
Awesome and beautiful service. Had a good low key laid back vibe. Seafood was good. Service was great!!!!
Kid-friendliness: They were patient with my babies!!!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Snow Crab & Shrimp Combo, Crawfish Colossal Combo
This place was really great for boil in the bag Cajun entrees. As a first time trying a boil in a bag dish. I was very satisfied with the experience. Staff was courteous & helpful in explaining the menu options. Great place to try if in the mood to do Cajun boil.
Atmosphere: 5
Food: 5
Service: 5
Under new management. Again!!And we loved it! Flavor was amazing!
Atmosphere: 5
Food: 5
Service: 5
The place looks drab and dark. The waitress did not help at all. She did not know what was on the menu nor how to help us. We asked for a side of sauce and then were charged an extra $3 for each sauce. I was told the manager did not speak English so he couldn’t speak to us. The corn and shrimp were overcooked and not worth eating. The sweet potato fries had NO seasoning when I asked for seasoning I was told they don’t season the sweet potato fries. I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Snow Crab & Shrimp Combo, Chicken Wings
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