Our lunch was great! I like the Chipotle Chicken Club. First time to visit this location. It was busy during lunch hour.
Atmosphere: 5
Food: 5
Service: 5
Summy Alone
The coffee was fresh and hot.
MaryMary
Smoothies are nice size the food is very tasty! Customer service is excellent
Atmosphere: 5
Food: 5
Service: 5
Radhika Magoo
Friendly staff. Great smoothies and variety of healthy meal options as well for a quick bite. We would return here for sure
Gaurav Magoo
If you’re searching for the perfect smoothie experience — both in flavor and service — the Tropical Smoothie Cafe in Plano is unbeatable. Their in-store experience and catering service are impeccable with focus on providing the freshest ingredients and best customer experience.
The food always tastes fresh and the smoothies are refreshingly cool, perfectly thick, and has just the right balance of sweetness and tang. You can taste the freshness — no weird aftertaste, no syrupy overload, just real fruit goodness.
But what truly made the experience shine was the exceptional customer service. The staff greeted me with a warm smile, gave helpful suggestions based on my preferences, and even offered a free sample before I committed to a full size. My smoothie was made quickly and handed to me with genuine enthusiasm — you can tell they care about what they’re serving.
Uma and Amit always go out of their way to keep the customers happy and always coming back for more.
Incredible smoothie, even better service. I’ll be coming back — and bringing friends - and continue the catering !
Atmosphere: 5
Food: 5
Service: 5
Mina Pmreza
The smoothies are really fresh and delicious the staff are very good and polite
Atmosphere: 5
Service: 5
Michelle Shaver
Great vibes and smoothies and food, reasonably priced. I appreciate all the workers.
Atmosphere: 5
Food: 4
Service: 5
Lora Brown
The last month or so, I'm not sure what's changed at this location but it's not the same. The food quality is not the best and I received an acai bowl today that wasn't even 1/2 full. I'm a Door Dash regular and I'm very disappointed!!
Atmosphere: 3
Food: 3
Service: 2
Louie K’s Up
came through for a quick pick-me-up and this one HIT. The Strawberry Açai Bowl had the right texture, the granola stayed crunchy, and the fruit was fresh. Could’ve used a little more punch flavor-wise, but overall still a good grab.
Staff was cool, service was timely, and the location was clean. Solid vibe, easy stop, just missing that wow factor to hit 5 stars.
📸 Louie K’s Up Verified Real food. Real stops. Real reviews.
Atmosphere: 4
Food: 4
Service: 4
Lamer Nealy
Review of Tropical Smoothie Café 📍 1937 Preston Rd, Suite 1004, Plano, TX
I recently stopped by this Tropical Smoothie Café location and had a mixed experience. The staff were genuinely pleasant and seemed knowledgeable about the menu — definitely a positive. I tried one of the new smoothie offerings, and it tasted great: fresh, flavorful, and blended well.
However, the overall atmosphere left much to be desired. Most of the tables were in need of cleaning, and several chairs had noticeable food and condiment stains that made it uncomfortable to sit. The presence of flies throughout the dining area was off-putting, enough so that I chose not to eat my food there. While the food itself arrived warm, I couldn't help but feel uneasy about the cleanliness of the kitchen area, which appeared questionable and may not meet standard health codes.
One particular concern was the food cooler — the lid was left open despite a posted note inside from management clearly instructing staff to keep it closed. That kind of oversight can reflect deeper issues with food safety practices.
In summary, the smoothie was a win, but the overall cleanliness and food safety conditions need serious attention. This location has potential, but it needs more consistent upkeep and tighter management to live up to the brand’s standards.
⭐ 2 out of 5 stars. Recommend for: To-go smoothies only.
Went in at 8:45. Guy wouldn't let us order saying they were closed. Guess they close early at random
Atmosphere: 1
Food: 1
Service: 1
Spencer Sullivan
Friendly staff and good food!
Atmosphere: 5
Food: 5
Service: 5
Nandini Saudari
I had one of the best smoothies here. Went for brunch and ordered turkey, chicken wrap and a berry smoothie—both were so fresh and delicious. The weekend staff were super polite and sweet, which made the whole visit even better. Definitely coming back!
Ayan Irfan
Asked for sub splenda. got nothing turb or splenda
Our lunch was great! I like the Chipotle Chicken Club. First time to visit this location. It was busy during lunch hour.
Atmosphere: 5
Food: 5
Service: 5
The coffee was fresh and hot.
Smoothies are nice size the food is very tasty! Customer service is excellent
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Great smoothies and variety of healthy meal options as well for a quick bite. We would return here for sure
If you’re searching for the perfect smoothie experience — both in flavor and service — the Tropical Smoothie Cafe in Plano is unbeatable. Their in-store experience and catering service are impeccable with focus on providing the freshest ingredients and best customer experience.
The food always tastes fresh and the smoothies are refreshingly cool, perfectly thick, and has just the right balance of sweetness and tang. You can taste the freshness — no weird aftertaste, no syrupy overload, just real fruit goodness.
But what truly made the experience shine was the exceptional customer service. The staff greeted me with a warm smile, gave helpful suggestions based on my preferences, and even offered a free sample before I committed to a full size. My smoothie was made quickly and handed to me with genuine enthusiasm — you can tell they care about what they’re serving.
Uma and Amit always go out of their way to keep the customers happy and always coming back for more.
Incredible smoothie, even better service. I’ll be coming back — and bringing friends - and continue the catering !
Atmosphere: 5
Food: 5
Service: 5
The smoothies are really fresh and delicious the staff are very good and polite
Atmosphere: 5
Service: 5
Great vibes and smoothies and food, reasonably priced. I appreciate all the workers.
Atmosphere: 5
Food: 4
Service: 5
The last month or so, I'm not sure what's changed at this location but it's not the same. The food quality is not the best and I received an acai bowl today that wasn't even 1/2 full. I'm a Door Dash regular and I'm very disappointed!!
Atmosphere: 3
Food: 3
Service: 2
came through for a quick pick-me-up and this one HIT. The Strawberry Açai Bowl had the right texture, the granola stayed crunchy, and the fruit was fresh. Could’ve used a little more punch flavor-wise, but overall still a good grab.
Staff was cool, service was timely, and the location was clean. Solid vibe, easy stop, just missing that wow factor to hit 5 stars.
📸 Louie K’s Up Verified Real food. Real stops. Real reviews.
Atmosphere: 4
Food: 4
Service: 4
Review of Tropical Smoothie Café
📍 1937 Preston Rd, Suite 1004, Plano, TX
I recently stopped by this Tropical Smoothie Café location and had a mixed experience. The staff were genuinely pleasant and seemed knowledgeable about the menu — definitely a positive. I tried one of the new smoothie offerings, and it tasted great: fresh, flavorful, and blended well.
However, the overall atmosphere left much to be desired. Most of the tables were in need of cleaning, and several chairs had noticeable food and condiment stains that made it uncomfortable to sit. The presence of flies throughout the dining area was off-putting, enough so that I chose not to eat my food there. While the food itself arrived warm, I couldn't help but feel uneasy about the cleanliness of the kitchen area, which appeared questionable and may not meet standard health codes.
One particular concern was the food cooler — the lid was left open despite a posted note inside from management clearly instructing staff to keep it closed. That kind of oversight can reflect deeper issues with food safety practices.
In summary, the smoothie was a win, but the overall cleanliness and food safety conditions need serious attention. This location has potential, but it needs more consistent upkeep and tighter management to live up to the brand’s standards.
⭐ 2 out of 5 stars.
Recommend for: To-go smoothies only.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Went in at 8:45. Guy wouldn't let us order saying they were closed. Guess they close early at random
Atmosphere: 1
Food: 1
Service: 1
Friendly staff and good food!
Atmosphere: 5
Food: 5
Service: 5
I had one of the best smoothies here. Went for brunch and ordered turkey, chicken wrap and a berry smoothie—both were so fresh and delicious. The weekend staff were super polite and sweet, which made the whole visit even better. Definitely coming back!
Asked for sub splenda. got nothing turb or splenda
Really enjoyed my healthy smoothie drink!!
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