True Food Kitchen

We have had many nice meals at True Food, this was not one of them. We had a party of 9, several dishes were cold. The meal took over 2 hours, the server had too many tables. The kitchen was slow. The staff were friendly and polite, but we will not be returning.

Tried the new fall menu, first time diners. We had to send the Brussel sprouts back 2 times because they were cold. It didn't make sense, even the sous chef brought them to the table cold. The jambalaya pasta was very tasty. Not sure we'll return because the experience with the sprouts made for a bad start to a new experience.

Michael our waiter was such a kind soul. Thank you for accommodating our request for a quiet table that had space for someone with a cane. Parking is a challenge on a weekend night, so budget extra time when making a reservation.

Love the very healthy and equally delicious food !!

Atmosphere: 5

Food: 5

Service: 5

As always, the food was amazing and the service was exceptional. My only feedback is please get some wild caught fish and organic chicken on your menu .

When I moved to Frisco after living in a much smaller city, it didn’t take long to notice a difference in how people interact. Even when things are crazy-busy where I lived, the grocery store checkers, retail, restaurants—both customers and employees would at least look each other in the eye, and say a quick, “How’s it going?” “Oh, wow. You’re slammed tonight.” “Love your coat, where’d you get it?” Here in Dallas, the pace is at a constant sprint, and many times employees don’t even look up to see who they’re waiting on. So I take notice of that, and I want to call out Hostess Ava. She’s welcoming, upbeat, makes eye contact, gives off calm vibes, and engages. It’s a short interaction, but when the host/hostess is the first person you see, those things can bring someone’s mood up a few notches, because you never know what ‘baggage’ the person walking in the door is carrying. Came from a bad meeting? Got bad news from the dr. ? Got a speeding ticket on the way, so lunch time is shortened? Shout out to server Zo, too.

Celebrated a birthday at True Food Kitchen on 2/23 and had such a wonderful time! 🎉 The food was delicious, and the service from our waiter was absolutely amazing. Truly a great experience all around!

Overall, pretty good! Cocktails were great. Ambiance was a bit loud. Service was good. Meat (steak) was not as good as it used to be in the last few years. Specifically asked for medium rare on my ancient grains bowl, but the steak came as skirt steak and was well done...more like fajita meat. My only complaint.

We generally had a positive experience. Ashley provided good service. The time between starter and main course was a bit long. Once the mains came out, they were pretty tasty. French fries were a bit over fried. Asian chicken salad hid the chicken as all you could see was greens. Noise level was a bit intense. Overall you know what you get here. Decent food, decent service, decent price.

I love TFK. The waitress was very nice and positive. I just found myself disappointed in the food. Some food options were sold out, and substitutions were offered, which were mostly fine. The fries that were ordered with my burger were hard and not as enjoyable as I hoped and the bun was more than toasted, it was slightly burned. Because we were pressed for time and the restaurant was busy we didn't have the opportunity to give feedback. I'll definitely be back, but I hope there is more consistency of the TFK I usually love.

Wait time with staff is always an issue . It's been twice now that it's taken a while to get food and then the waiter or waitress just disappears for like an hour . I love the food especially with dietary restrictions but wish the service would improve

Reservation was a Saturday night, contacted Customer Service Monday. As of this review, 7 days after our experience, there has been zero response. Not even acknowledgement. We'd gone for a date and it had been highly recommended (at least other locations?). Total lack of response made the review that much worse. I would never think to give a poor review on here. You won't find a history of it. If something isn't right, let the server, kitchen, management address it. I've worked in restaurants, I get it! Give them a chance. They had chances at every stop. Even the back up servers made comments - and yet we never met a manager or such perhaps concerned why we were turning our own table with delayed food/drinks which the server, unsolicited, blamed the kitchen on. Ok, the drinks? No one was filling waters? The bar was empty with at least one bartender present watching the game & cleaning up. The restaurant wasn't busy. In fact, the party of 3 seated after to us with another was basically done with their entrees before we saw ours. There was more but now it feels like I am piling on. The point being - at any point that night or since - there has been no effort to even hear what happened from their first time guests. Do they even know? Will this be the first time someone sees this? Disappointed. I'd hoped to be repeat guests, particularly as we have been focusing on healthier dining.

Service was great. Our server was wonderful. Food was a complete miss in flavor and was very chewy. Esp the air fried fries and pizza. Didn't feel fresh. Don't know if we would like to try it again.

I am a repeat customer of True Food Kitchen, but no more. Make no mistake the food is good and our server was nice. While the restaurant had several open tables, including some in our server's section further from the chaos we sat in, the hostess insisted our table assignment. We were at the intersection of the kitchen entrance where a repairman was working on a ladder and the entrance to the bathrooms. In addition the restaurant was LOUD. Between the overall volume and the constant motion around us it will be a long time before we go back. Very disappointed.

Delicious food! Our server was polite, but we had to flag him down a couple times. It was a bit over priced in my opinion. Given the location is in the wealthy part of town so that makes sense. My friend's salmon she added to her bowl was the cost of an average meal alone! You can also buy tofu at the store for under $2. So $5 for tofu added for about 8 cubes seemed a bit ridiculous to me as well. Overall the experience was good, so was the atmosphere, but very loud. I think the food tastes phenomenal, however I wouldn't eat there again purely because of the cost.