Burger King
2095 W Oaklawn Rd, Pleasanton
(830) 266-9262
Recent Reviews
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Out of coffe and napkins, asked for ketchup and did not even get that. Food was good but service not so much.
Food: 4
Service: 1
This is what I remember burger King being. Not sure why it's so different from the other ones I visited, but they got it right, here.
Atmosphere: 5
Food: 5
Service: 5
This place sucks you have that your open when you look it up and the online app is still accepting orders even though your closed an when I went to get a refund they told me someone would get with me within the next 24-48hrs that's BS this is why I stopped going they never fail to disappoint.
Atmosphere: 1
Food: 1
Service: 1
5 stars all across the board. Cannot express how pleased I am with this experience. Stopped at this location for a quick bite for the kids and ended up waiting a good while behind another car who I can only assume had a very large order. Once it was finally our turn at the window, the girl working not only already had our stuff ready to go, but went above and beyond to be so kind and so incredibly generous offering free upgrades and drinks. She truly turned a negative situation into one of the most positive experiences. What a beautiful soul, thank you for that.
Atmosphere: 5
Food: 5
Service: 5
What is the god awful smell when you walk in.. and the playground smells like a dirty diaper genie..
Atmosphere: 1
Food: 3
Service: 4
Today I had the misfortune to purchase food here. I pulled in at 2:58 PM. I did not leave until 3:30. The staff asked me to 'pull forward and wait. I did. After around ten to fifteen minutes, I went inside to see what the holdup was. There were two employees inside, and one other customer. So, no real pressure. I did not say a word, I just waited. The 'cook' proceeded to start verbally abusing me for 'being rude' and 'there were only two of us'. When I pointed out that I 'didn't say a word', she kept at it until I left. On top of all this? The whopper was made wrong, and the chicken sandwich had a bun burned black. I do not recommend this store.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff and great food, my Grandkids love the playroom
Kid-friendliness: playroom is awesome to let the kids run off energy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper with Cheese Combo Meal, Chicken Nuggets, Hamburger
Come here often and have always been treated well. Workers here are friendly, and food is always good.
Atmosphere: 4
Food: 4
Service: 4
We periodical come here after shopping. And today we had Wonderful experience. Fast service and kind staff food was hot and fresh:) The server that brought us our food was so nice. Most def coming here again and again.
Atmosphere: 5
Food: 5
Service: 5
I got food poisoning. Just getting over it. At first it tasted a tiny bit off, I didn't even eat half. Arriving home, I opened the burger and the lettuce was all wilted and had dark edges, the tomato to looked and smelled bad. No bueno.
Service: 1
Restaurantji Recommends
Lady inside underpaid
Atmosphere: 5
Food: 5
Service: 5
Lady's at desk were rude
Order was wrong
Place was dirty
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Fries, Chicken Nuggets, Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Patty, Whopper Jr
I like their wraps. The staff was nice.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
Absolutely wonderful customer service. 6:30 pm 05/16/2024. Best I have seen in a long time.
Atmosphere: 5
Food: 5
Service: 5
The manager (?) was really nice and the food came out great! The spicy chicken nuggets were hot and juicy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
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