IHOP
1133 W Oaklawn Rd, Pleasanton
(830) 480-5008
Recent Reviews
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The location was easy in and easy out. Service was very slow. Food was good. Atmosphere was a little tense because of how long it took for everyone to get their food.
Atmosphere: 3
Food: 4
Service: 1
The service and quality are excellent, the food was good and the time it took to deliver the food was good.
Atmosphere: 5
Food: 4
Service: 5
First and last time I will ever be to this restaurant! The food was good and the service was excellent, but the environment was horrible. My husband and I could hear the manager yelling at the servers in the back. Our server was so sweet, but she looked defeated after the yelling; like it happens often. My husband said he even saw the manager yelling at the cooks when he was walking to the restroom. I don’t know if she’s a new manager or how long the staff has been there, but I don’t think they will stick around too much longer. That’s not how you keep good and loyal workers. I worked a waitressing job for 7 years at a great job with a great manager and when we got a new manager, I left after a week. I didn’t leave because I hated my job, I left because our manager treated us horribly. Some people are not meant to be managers. I don’t know if she was just having a bad day or if she’s always like that, but she needs to get reevaluated. You never take out your anger on other people, especially your workers that you want to keep around. No one wants to go eat at a restaurant and hear yelling. No one wants to support a business where the staff is treated poorly. Those girls go through enough with some customers and no telling what at home, they don’t need to be put down by their manager as well. There is a way to manage, without putting people down. I’m now a restaurant manager and I would NEVER treat my staff that way. I wanted to give all of those sweet, young girls a hug and offer them a job at my restaurant. We gave our waitress an extra tip and I hope she finds better soon!
Atmosphere: 1
Food: 4
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Came in this morning and stood at counter for 5 minutes waiting for someone to show up to attend to me. Lnoked several times on counter and still ano show. Ironically you can hear a voices and no response. Will NEVER COME BACK!
Service: 1
Food was good and service was fantastic but i could hear the manager yelling at the staff in the back and it made us uncomfortable listening to that. That is not a work environment ide want to work in
Atmosphere: 1
Food: 4
Service: 5
Well thus visit was definitely not planned but we decided to stop in & like the couple of other times I visited the food was okay. But what made this visit awesome was the customer service. Our server took great care of me & especially my grandmother which was the cherry on top. She made sure we were OK throughout the meal & was on top of everything with not only our table but the other 3 she had at the time. She pee bused our cups never went empty & she was so sweet to my grandmother. Will definitely visit again because she made it worth the visit! GREAT JOB MORGAN! Really appreciated your hustle & special attention to every 1 of your tables. YOURE AN AWESOME SERVER & I HOPE YOU HAVE A GREAT SHIFT EVERY SHIFT BECAUSE YOU MADE OUR VISIT GREAT!
Atmosphere: 4
Food: 3
Service: 5
The coffee cups and drinking glasses were filthy. Clean your dishes. Food was Disgusting. Store manager and daytime manager need to do their jobs. Every time it's busy during the day, management sits in the office and NEVER comes out to help the one waitress on the floor. ALWAYS OUT of FOOD. No barbecue sauce for the Cowboy burger. Waitress tells us after bringing it to the table. No cheese for the crepes. Three family members finished their meals, and then the last three got their meals. Terrible experience, as always.
Atmosphere: 1
Food: 1
Service: 1
Slow service and was out of pickles.
Atmosphere: 5
Food: 4
Service: 4
Morgan was a wonderful waitress. She helped us with all of our needs. We will be back to visit. Had a great experience.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Morgan was an excellent server
Atmosphere: 5
Food: 5
Service: 5
I can always go to the IHOP in Pleasanton, Texas, to receive great food, service, and atmosphere, usually in the evening to pass midnight.
Atmosphere: 5
Food: 5
Service: 5
Server let was great attentive finding best chose for us service great
Atmosphere: 5
Food: 5
Service: 5
I am honestly surprised this place is even open.
Food was ok took a long time for our order to come out and there wasn't a crowd .And for the people at the table who kept coughing. Wear masks if you know your sick respiratory droplets of variable size that spread respiratory viral infections. Because these droplets are forcefully expelled, they are dispersed in the environment and can be inhaled by a susceptible host. OR BETTER YET DESIGNATE A COUGHING SECTION.
Atmosphere: 3
Food: 3
Service: 3
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