McDonald's

1733 W Oaklawn Rd, Pleasanton
(830) 569-5550

Recent Reviews

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Manuel Castillo

They sell good food.

Sherry P

I don't care how old you are, if you're trained to work, follow through. No excuse for the cold burger, missing fries and wrong drink order given at 1130am prior to lunch rush. The manager is negligent. Yet, apparently this McDonald's doesn't take the reviews seriously and make appropriate changes.

Atmosphere: 1

Food: 1

Service: 1

Beatrice Juarez (Bea)

I ordered an ice cream cone and the ice cream machine was down.

Atmosphere: 1

Food: 1

Service: 3

Jane Garcia

Late night crew was rude and unprofessional. My food looked like it was pressed through a ringer, very unappetizing. The drive thru lady just handed my things and slamming the window. Never once said Welcome, Thank you, have a great night, or any kind of decent service. She just handed my things, slammed the glass and turned around to continue her conversation with her friends. I guess this is what $15/hr gets you.

Atmosphere: 2

Food: 1

Service: 1

Dsora 24 (DSoraKite24)

Always happen to be given almost half full or not enough fried in bag when in drive through or dine in. People are nice and accomadating to fill it up. Though i have to ask over and over

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Dr Pepper, Double Cheeseburger, Cheeseburger

Heather Robison

Look at that bacon, egg, and cheese bagel, sub round egg. Oh wait! Folded egg from a carton and s bacon crumble! And guess who won’t answer their phone. If I could give this location less than one star, I would.

Atmosphere: 1

Food: 1

Service: 3

Zor 999

The staff are friendly enough, but they have no idea how to run a restaurant. What is the point in using the kiosk if they don't call your table number, they call your order number but the kiosk doesn't give you a receipt. When you do get your order there are no drinks and they ask you what you ordered. Why not just get it right the first time.

Atmosphere: 1

Food: 3

Service: 1

Felix Soto

Service was excellent and fast. I recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Hamburger

sara ferrell

Went to drive thru last night around 11:30pm. No one came over intercome after 5 min. Pulled up to window to try and get service but the sign on window said," don't take orders here. Pull around" I was not going to pull around and wait AGAIN for no service.

Service: 1

Daniel Perez

The food was good and service friendly, but the tables were all sticky.

Atmosphere: 2

Food: 5

Service: 5

Loo Pee

All your favorites.

Atmosphere: 5

Food: 5

Service: 5

Reaper

Calling the cops because yall couldn't take an order 🙄 🤣 😂 😭 😱

Atmosphere: 1

Food: 1

Service: 1

Texas Red

Unprofessional staff arguing in front of customers over who has to take their order, gross dirty counter in food prep area, lines around the building (on a Tuesday, not the weekend) and no one was getting their food. Several people drove off without getting their food and so did we. Who knows if anyone got what they ordered, probably not. Glad I'm not the franchise owner.

Atmosphere: 1

Food: 1

Service: 1

Alfonso Ramirez

Thank you for making me spend the afternoon in the hospital! I asked for no pickles cause I'm allergic and cashier said that the big mac doesn't come with pickles, didn't checked cause I was driving and eating. The burger had pickles and I ate half of a pickle slice so I had to drive to the hospital, thank you again it was a fun experience

Atmosphere: 1

Food: 1

Service: 1

Natalie Zamora García

Worse service

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