The drive through is closed do to speaker I s broken don't know wen it'll be repaired dinning in is open
Atmosphere: 5
Food: 4
Service: 5
Mercedes Vernon
They never add sour cream or guacamole to the nachos. I've ordered them 3 times now and it's been wrong every time. When asked to resolve the issue they try and charge extra for it. Need to train staff better
Atmosphere: 3
Food: 2
Service: 4
Jane Garcia
Had the Cantina Chicken Bowl. OMG!! It hit the spot!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Salads
Hopper
Great service 😁
Atmosphere: 5
Food: 5
Service: 5
Firuzkhon Abbosov
У них очень вкусный ?
Atmosphere: 5
Food: 5
Service: 5
Cathy Elizabeth
Service isn't bad but it's not good either. Service just gets really slow obviously whenever they get real busy but service is fine
Atmosphere: 3
Food: 3
Service: 3
Pixie “Dot” Willow
Since Jenice has been working here, things are soo much nicer! Great customer service, and the order is always right! Big improvement!!
Food: 5
Service: 5
Recommended dishes: Taco
JATIN BHAKTA
No good service Quality of food is terrible No proper hygiene No one ever answers the store
Linda Cleesattel
Didn't feel rushed and the gentleman at the drive thru was professional and courteous. Food was hot, fresh, and the order was right.
First off, I downloaded the app to get the meal for 4 special. After setting everything up and verifying email, it wouldn't accept my payment. My card refunded payment 3 times because the app wasn't accepting it. So I go through the drive thru and they tell me that the combination I wanted is only available online, they don't have a button to input it. Also, if I ordered everything separately, it would cost 3x as much. I told him that I tried to order online but it wouldn't work. His response was "Yeah the app doesn't really work too much". No offer to try and make it right or anything. So I ordered the supreme taco package. Almost $29 and they were out of lettuce. See attached photos of what they served!!
First off, I wish there was a way to give a "Negative" star review. Taco Bell store # 035072, Pleasanton, TX. My advise, STAY AWAY & DO NOT consider this Taco Bell - It's a "TOTAL SCAM". After wasting my time placing my to-go order inside at the kiosk to not have an order discrepancy, since the drive-thru orders are never correct, received the order & drove home. Upon arrival at home, the 4 "Grilled Cheese Burritos & the 2 Nachos BellGrande that was ordered for my son & I were an absolute rip-off & a joke. First, the burritos, that were ordered with extra beef, had a smeared concoction of cheese, bean & almost no meat that was no thicker than a mayo spread on a sandwich. The nachos were only slightly better, covered in cheese sauce, beans & sparingly of meat. This was absolutely insulting, even considering the normal small amounts/servings that Taco Bell is conventionally known for, but again totally ridiculous. As I see that this is fully intentional, since every item of the order was made in this same manner. I used to check the orders before leaving this store, since this was an ongoing issue & after numerous complaints & changes in management & personnel, it had gotten better for a short while, but now back to their same ole practices of false advertising, deceptive trade practices & price gouging of products that are in no way close to their advertised products, especially when ordered with "extra beef" that was noted on the order/receipt & paid extra for during purchase. A complaint has been filed & sent to Taco Bell online, an automated response that they received the complaint has been received, but days later & no response or contact has been received as their auto-generated response stated. I guess the previous class-action law suit only corrected this type of problem for a short-time, but definitely needs to happen again & with a much larger awarded amount this time to either fix this recurring deceptive act or close the companies doors, indefinitely!!!
Food: 1
Service: 1
Rose Cannon
The company doesn't pay employees enough to wait on customers. It is not worth my time to eat there anymore. Taco Bell will be losing tons of customers now and will probably be shutting down because of not waiting on customers. This is very poor customers service. How in the world can you have a business and not be prepared to wait on customers.
Jorge Gonzalez
Person spoke sooooooo slow and was really amazing.
Atmosphere: 5
Food: 5
Service: 5
Carol Todd
Very nice place
Atmosphere: 5
Food: 5
Service: 5
Selena Wootton
Worse Taco Bell I’ve ever been to. Food is always prepared and packed sloppy. Order is always messed up or missing something. Management doesn’t let more than 2 people work daily, poor employees are overworked. Needs better management.
The drive through is closed do to speaker I s broken don't know wen it'll be repaired dinning in is open
Atmosphere: 5
Food: 4
Service: 5
They never add sour cream or guacamole to the nachos. I've ordered them 3 times now and it's been wrong every time. When asked to resolve the issue they try and charge extra for it. Need to train staff better
Atmosphere: 3
Food: 2
Service: 4
Had the Cantina Chicken Bowl. OMG!! It hit the spot!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Salads
Great service 😁
Atmosphere: 5
Food: 5
Service: 5
У них очень вкусный ?
Atmosphere: 5
Food: 5
Service: 5
Service isn't bad but it's not good either. Service just gets really slow obviously whenever they get real busy but service is fine
Atmosphere: 3
Food: 3
Service: 3
Since Jenice has been working here, things are soo much nicer! Great customer service, and the order is always right! Big improvement!!
Food: 5
Service: 5
Recommended dishes: Taco
No good service
Quality of food is terrible
No proper hygiene
No one ever answers the store
Didn't feel rushed and the gentleman at the drive thru was professional and courteous. Food was hot, fresh, and the order was right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Quesadilla, Mexican Pizza, Crunchy Taco
First off, I downloaded the app to get the meal for 4 special. After setting everything up and verifying email, it wouldn't accept my payment. My card refunded payment 3 times because the app wasn't accepting it. So I go through the drive thru and they tell me that the combination I wanted is only available online, they don't have a button to input it. Also, if I ordered everything separately, it would cost 3x as much. I told him that I tried to order online but it wouldn't work. His response was "Yeah the app doesn't really work too much". No offer to try and make it right or anything. So I ordered the supreme taco package. Almost $29 and they were out of lettuce. See attached photos of what they served!!
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
First off, I wish there was a way to give a "Negative" star review. Taco Bell store # 035072, Pleasanton, TX. My advise, STAY AWAY & DO NOT consider this Taco Bell - It's a "TOTAL SCAM". After wasting my time placing my to-go order inside at the kiosk to not have an order discrepancy, since the drive-thru orders are never correct, received the order & drove home. Upon arrival at home, the 4 "Grilled Cheese Burritos & the 2 Nachos BellGrande that was ordered for my son & I were an absolute rip-off & a joke. First, the burritos, that were ordered with extra beef, had a smeared concoction of cheese, bean & almost no meat that was no thicker than a mayo spread on a sandwich. The nachos were only slightly better, covered in cheese sauce, beans & sparingly of meat. This was absolutely insulting, even considering the normal small amounts/servings that Taco Bell is conventionally known for, but again totally ridiculous. As I see that this is fully intentional, since every item of the order was made in this same manner. I used to check the orders before leaving this store, since this was an ongoing issue & after numerous complaints & changes in management & personnel, it had gotten better for a short while, but now back to their same ole practices of false advertising, deceptive trade practices & price gouging of products that are in no way close to their advertised products, especially when ordered with "extra beef" that was noted on the order/receipt & paid extra for during purchase. A complaint has been filed & sent to Taco Bell online, an automated response that they received the complaint has been received, but days later & no response or contact has been received as their auto-generated response stated. I guess the previous class-action law suit only corrected this type of problem for a short-time, but definitely needs to happen again & with a much larger awarded amount this time to either fix this recurring deceptive act or close the companies doors, indefinitely!!!
Food: 1
Service: 1
The company doesn't pay employees enough to wait on customers. It is not worth my time to eat there anymore. Taco Bell will be losing tons of customers now and will probably be shutting down because of not waiting on customers. This is very poor customers service. How in the world can you have a business and not be prepared to wait on customers.
Person spoke sooooooo slow and was really amazing.
Atmosphere: 5
Food: 5
Service: 5
Very nice place
Atmosphere: 5
Food: 5
Service: 5
Worse Taco Bell I’ve ever been to. Food is always prepared and packed sloppy. Order is always messed up or missing something. Management doesn’t let more than 2 people work daily, poor employees are overworked. Needs better management.
Food: 1
Service: 1
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