Whataburger
2173 W Oaklawn Rd, Pleasanton
(830) 569-8823
Recent Reviews
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Date: 11/08/2025 Time: 11:02 am Order: 588981 For the last couple of years, have purposely stayed away from Whataburger down in the Corpus Christi area due to food quality and customer service. Today, on a trip back home from Uvalde to the Corpus Christi area, for lack of an actual fast-food restaurant besides McDonalds, we unfortunately made the quick decision to stop at this Whataburger and ordered via the drive thru. We ordered 1 Number 1 with cheese, no tomatoes, extra veggies with mustard and mayo. What we got was a Number 1 with Tomatoes. The mustard was only at the bottom of the sandwich. The sandwich was warm at best and the french fries were much worse as to temperature for 11:02 am. We (my wife) also ordered 1 Number 1 with cheese, ketchup and pickles only. We made the order, and she repeated it two more times as the young lady was apparently bound and determined to have mayo put on it. Apparently, she may have got confused with Mayo and Ketchup, or maybe it was their similar colors? Well, when my wife got her burger, it had Mayo and Pickles. No Ketchup and Pickles only. Again Maybe "MAYO" AND "KETCHUP" sound the same even after stating it 3 times? She also requested hot/crispy french fries. The French Fries were literally barely warm, more than likely because they were pre-cooked and set under a warming light. it's understandable that everyone makes mistakes, I get that but sometimes you have to stop and ask, what is going on! Mayo for Ketchup, No Tomatoes for Tomatoes. Warm as opposed to hot. Made YOUR way! They need to try and make it MY way, not theirs. They either don't know how to do their job or really don't care. I think it may be a little bit of both. This is the very reason after spending over $21.00 bucks and get the poor food quality/preparation that is why we swore off Whataburger. Probably should have got a taco at the local gas station. I don't know about anyone else, but $21.00 dollars is $21.00 dollars. I earned my money and worked hard for it. I want the same in return, $21.00 dollars' worth of food as it was ordered. Poor Form Whataburger! Literacy, basic understanding of how to do a job is necessary even with taking orders/preparing food for customers. Secondly, Hey management. Try "Pay for Performance" . Us older people had to do that, or we had to look for work elsewhere. Oh well, shame on us, as we stayed away from Whataburger based on this. We very well should have stayed away from this location for sure. An experience at MacDonalds would have been a lot better. Do what you want, we however are done with Whataburger.
Went through drive thru today checked on order on the way home. TOTALLY WRONG! Ordered 2 #1's got 2#2's. Cold fries. Cold hamburgers. Messed up! Last time for a long time
Atmosphere: 1
Food: 1
Service: 1
Miranda was beyond nice — so friendly and attentive! She made the whole experience even better. The food was sooo good, everything came out fast, fresh and delicious. Definitely recommend coming here!
Atmosphere: 5
Food: 5
Service: 5
Service is so slow at this location it took 35 minutes in the drive thru line from ordering to receiving my food. Plus fries were cold. I really want to go to the UPS store just to make a sign and it would say The Slowest Whataburger in South Texas.
Atmosphere: 1
Food: 3
Service: 1
Burnt biscuit
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: French Fries
Just a little slow, but it was a busy football Friday night.
Food: 5
Service: 5
This is by far one of the worst Whataburgers I have the displeasure to visit. They constantly get orders wrong, or don’t provide requested sauces. One time they even forgot the patty to my burger.
Today was the worst. Placed a curbside order, said it would be ready by 5:14. Wasn’t brought out to me till about 5:25, and it was missing both fries to the meals and a kids cookie! Mind you I had a screaming hungry toddler. So I had to run in and hurriedly get my missing items. When I get home, I realize they forgot the bacon on my BACON WRANGLER DOUBLE. Enough said.
Atmosphere: 1
Food: 2
Service: 1
Whataburger on the bay! Supposedly the largest one.
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru! Person answering the speaker box was so nice and thorough. Was clear to understand and had great menu knowledge. Caden at the window was so nice and polite. Our order was 100% accurate and for a family of 5 it was under $40. Speed of service was great! Food taste great! 557014 thank you for a great experience!
Atmosphere: 5
Food: 5
Service: 5
Good and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Such a wonderful atmosphere and excellent service. We were greeted as we walked into the place! Our order was taken immediately upon our arrival.Aiden was such a bright happy energetic cashier! Completely made our evening. Definitely worth the visit and the price!!
Atmosphere: 5
Food: 5
Service: 5
The reason for the 1 star is because of roaches. Nothing to do with service or employees or cooks. Just the roaches, when you go to get a lid for your drink and the roaches trying to hitch a ride on your lid...... NOPE NOPE NOPE.
Atmosphere: 5
Food: 1
Service: 5
Love your Whataburger there the best
Atmosphere: 5
Food: 5
Service: 5
I get really disappointed when I place a order and assume it is correct as it’s easy to read a screen on what the order intels and I don’t notice until I leave instead of a plain burger like I ordered. I get one with mustard.
Atleast they put the extra ketchup I asked for so I can try and cover up the taste of mustard
Always a good visit. Appreciate the Senior drinks. I have BBQ sauce added to my burger, and spicy ketchup for the fries.
Atmosphere: 5
Food: 5
Service: 5
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