Chipotle Mexican Grill
2780 FM 365 D, Port Arthur
(409) 722-9489
Recent Reviews
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The food is great like always and the staff is very nice,helpful and friendly. They are very consistent with the portions.
Atmosphere: 5
Food: 5
Service: 5
Great food
The last and finally time me and my husband ordered from here I found a leaf 🍃 in ny Chipotle bowl. It was through doordash and I submitted a picture with the leaf 🤢🤢🤮🤮through doordash but we didn't even receive a refund. If your going to eat here eat at your own risk because that was disgusting finding a leaf from outside in my bowl and we haven't been back since/never will. These people do not care how the food is handled at this establishment. Downright disgusting🤮🤮🤢🤢
Atmosphere: 1
Food: 1
Service: 1
Found hair inside bowl burrito
Food: 1
Service: 5
Enjoy food
A truly unsanitary-looking food assembly line
Atmosphere: 1
Food: 5
Service: 1
Very dirty inside, employees didnt seem happy to work there. No initiative to go out of their way.
Atmosphere: 1
Food: 1
Service: 1
😮💨 Server [[[[Abigail]]]] probably wasn't feeling like she didn't wanna be there at all that day.
Took ””like a”” scoop of beans and rice in to my Chicken Bowl and I asked for enough to at least reach the middle part of the bowl when its ***flattened***(I wouldn't and didn't tell her to flatten it out) out but she was rushing through and didn't like how I asked if she could at least put enough to reach the middle of the bowl flat, and she charged me extra💲3.20 for telling her to put at least enough instead of trying rushing a person out.
She acts as if she's getting commotion and promotion to manager ☝️🤓📏for such ((one)) cheap sly skimpy scoundrel move she made being a skimp managment police🚨 .
Instead of making my bowl 🥣 with my sides on the side and not on the bowl like the {{{sour cream🥛-(that wont do well stored for later and will go☣️ bad 🤢when I don't have access to a fridge🧊 till I come off from work or far from home or busy) and avocado🥑-(that turns brown 🟤quick and I surely dont want it sitting on my food yet I know its separate cost, im explaining why a person wouldn't want there stuff that is not on the side if they had a choice without extra bs😤) all 3 (WET💦) sauces🫕 and a ton of water💦 juice in the corn🌽 scoop-(if kept in for a while in the food then it'll ruin 🥲🤮the food sitting in the stuff and I can't have it all |||soggy 🗑️and wet 💦& can't reheat ♨️ the uncooked vegetables🥬🍅 to taste right and can't control how⚖️ much you want on it and risking putting too much sauce 🌶️🥵or water💦 in the food from how wet the corn🌽 and green🟢 sauce is|||| and that [Abigail👁️👄👁️💅] one doing extra that I didn't want with my service charged me 💲3.20 😑 MORE cuz I asked for my stuff to be on the Side and Not In the Bowl.
I scanned my🧾 free entree point rewards and showed it to her and scanned it she even saw it on the computer and then said “you can tap it now” and charged me the whole false order even the stuff I told her to leave OFF💀 then I had to get a refund🙄 just to be there messing my order/day/time/& service up.
Told her I can't afford half of the food I ordered and she took them off and the vinaigrettes and I had to tell her 2 Vinaigrettes come with the order 🤦, had to teller to give them back.
Hope the person changes jobs someday soon.
Atmosphere: 5
Food: 1
Service: 1
Very clean and I get my food fast all the time..
Atmosphere: 5
Food: 5
Service: 5
Messed up on my order. They pulled out 3 taco soft shell. I thought I had to get 3 taco 🌮. Told the girl it was my first time what do I do? She gave me another worker. Bill was to high. Didn't need 3 tacos.
Restaurantji Recommends
Honestly I think some places ran by teens is okay but this one is not. They always have an attitude in the front, roll their eyes, or ignore you. The girls at the Togo area are eating as they prep, and the guys in the back aren’t the worst, friendly and welcoming but they are just slow and sloppy with the work, getting pork into the chicken, some people couldn’t eat it now. The tables are dirty, drinks always empty, flys and nats, just wondering when a manager who’s over 21 will set in and clean it up.
Atmosphere: 1
Food: 3
Service: 1
Ordered on the app and ordered double chicken and double rice they put half a scoop of chicken and half a scoop of rice and payed almost 20$ tried to get a refund on the app and never got it
Service: 1
Walked in wasn’t busy at all was standing around talking and it felt like they didn’t want to take my order then I didn’t no they charge for vinergerettee and sour cream every establishment I went to are visit it’s free
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Kid's Quesadilla
Everyone in the restaurant needs to be re trained in customer service. Very unfriendly service and they close almost 2 hours before they are supposed to. Chipotle in this area is very bad.
Atmosphere: 1
Food: 1
Service: 1
Great food. Fresh.
Atmosphere: 4
Food: 5
Service: 4
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