Cashier charged me for an ice cream I did not order nor received.
Service: 1
Luke C
We like stopping here on our way to Sea Rim state park. Staff can be a bit slow sometimes but the blizzards are worth it.
Atmosphere: 5
Food: 5
Service: 5
Kaden Talamantes
I come here every Thursday , they always have their Dairy Queen sign off trying to let people not come thinking they are closed. Sometimes they even get my orders wrong! I always come home to getting my order wrong. Even sometimes they are rude to us giving off an attitude I will not accept this. Get better.
Atmosphere: 1
Food: 4
Service: 1
Calyssa
Was friendly staff, store was pretty dirty though. Other thwn that, food came out quick
Atmosphere: 2
Food: 5
Service: 5
Cynthia Green
I was there yesterday and the things I saw. The manager was playing with someone overeat that she made before sending it out to drive through. A customer had to ask for b his order that they had sitting out at least 10 min and his other order wasn't ready. And for me. I had gotten a bad reaction from the Nachos that I order. It made me swell up and induce my asthma as well plus the service was very r y poor at th I s restraint. Will not go back here ever again need to get new management and crew as well plus they was wearing no gloves wow
Atmosphere: 1
Food: 1
Service: 1
Jason Foux
Just a trashy DQ with lousy service.
Asked for more gravy for my steak finger basket. She wanted to charge me .50 for another container.
I asked if I she could just fill mine up, or do they come only 1/2 full, she said they don't fill them up and they only come half full.
i've never had a half cup and she certainly should have made it right.
it's not 50 cents, it's the principle of the matter.. because one of the lazy over paid unskilled clowns can't do their job of filling the cups properly.
look at every picture on line of DQ gravy, they are all full, this girl needs training.
😡😡😡
Atmosphere: 1
Food: 4
Service: 1
Doreen Anderson
The food was cold, the fries were old and stale. There were flies in the dinning area. The bread was burnt from the dirty grill
Atmosphere: 1
Food: 1
Service: 2
Ivonne Ruiz
Take forever to get your food out ! And not very clean...Groves Dairy Queen has better service and clean atmosphere
Patricia Hubbard
Put my order in and waited Jaci A commence to start cleaning a very dirty area at counter mine you Ice Cream and other items that are Consumed to spray the area and scrubbed with wire broom and swept the area leaving the trash in the middle of the floor, dirty mop and floor and trash without washing her hands she proceeded to give me my order which she was suppose to close. I told her to not touch my order and the MANAGER which is seeing her do all of these things and didn't Remind her you don't clean and spray around Food. I see why You All are Closing Stores. That is just Filthy
This is by far my worst experience at DQ in port Arthur tx. The staff consist of high school kids using profanity and cooking in a filthy kitchen area. They’re using their headsets to communicate and hold unprofessional conversations about their personal lives. They were making fun of another employee who was off today. I am very disappointed in their staff. As a parent especially as a black person I really dislike seeing this. Very disgusting DQ
Atmosphere: 1
Food: 1
Service: 1
Scott Bartleson
Sitting in the parking lot for 32 minutes waiting on 6 chicken strips. Rude customer service. Sloppy attire from all employees. Degenerate wastes of time and money.
Cashier charged me for an ice cream I did not order nor received.
Service: 1
We like stopping here on our way to Sea Rim state park. Staff can be a bit slow sometimes but the blizzards are worth it.
Atmosphere: 5
Food: 5
Service: 5
I come here every Thursday , they always have their Dairy Queen sign off trying to let people not come thinking they are closed. Sometimes they even get my orders wrong! I always come home to getting my order wrong. Even sometimes they are rude to us giving off an attitude I will not accept this. Get better.
Atmosphere: 1
Food: 4
Service: 1
Was friendly staff, store was pretty dirty though. Other thwn that, food came out quick
Atmosphere: 2
Food: 5
Service: 5
I was there yesterday and the things I saw. The manager was playing with someone overeat that she made before sending it out to drive through. A customer had to ask for b his order that they had sitting out at least 10 min and his other order wasn't ready. And for me. I had gotten a bad reaction from the Nachos that I order. It made me swell up and induce my asthma as well plus the service was very r y poor at th I s restraint. Will not go back here ever again need to get new management and crew as well plus they was wearing no gloves wow
Atmosphere: 1
Food: 1
Service: 1
Just a trashy DQ with lousy service.
Asked for more gravy for my steak finger basket. She wanted to charge me .50 for another container.
I asked if I she could just fill mine up, or do they come only 1/2 full, she said they don't fill them up and they only come half full.
i've never had a half cup and she certainly should have made it right.
it's not 50 cents, it's the principle of the matter.. because one of the lazy over paid unskilled clowns can't do their job of filling the cups properly.
look at every picture on line of DQ gravy, they are all full, this girl needs training.
😡😡😡
Atmosphere: 1
Food: 4
Service: 1
The food was cold, the fries were old and stale. There were flies in the dinning area. The bread was burnt from the dirty grill
Atmosphere: 1
Food: 1
Service: 2
Take forever to get your food out !
And not very clean...Groves Dairy Queen has better service and clean atmosphere
Put my order in and waited Jaci A commence to start cleaning a very dirty area at counter mine you Ice Cream and other items that are Consumed to spray the area and scrubbed with wire broom and swept the area leaving the trash in the middle of the floor, dirty mop and floor and trash without washing her hands she proceeded to give me my order which she was suppose to close. I told her to not touch my order and the MANAGER which is seeing her do all of these things and didn't Remind her you don't clean and spray around Food. I see why You All are Closing Stores. That is just Filthy
Atmosphere: 1
Food: 3
Service: 1
Fast service!
Restaurantji Recommends
Ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cones
I've been a customer for over 39 yrs or so. Love the food & never had any complaints.
Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Sundaes, Fries, Cones, Patty Melt, Taco, Chicken Basket, Texas Toast, Banana Split Blizzard, Banana Split, Peanut Buster Parfait, Onion Rings, Snickers Blizzard, Gravy
I love there food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Cones
This is by far my worst experience at DQ in port Arthur tx. The staff consist of high school kids using profanity and cooking in a filthy kitchen area. They’re using their headsets to communicate and hold unprofessional conversations about their personal lives. They were making fun of another employee who was off today. I am very disappointed in their staff. As a parent especially as a black person I really dislike seeing this. Very disgusting DQ
Atmosphere: 1
Food: 1
Service: 1
Sitting in the parking lot for 32 minutes waiting on 6 chicken strips.
Rude customer service.
Sloppy attire from all employees.
Degenerate wastes of time and money.
Atmosphere: 1
Food: 1
Service: 1
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