Good food but the Malts were very watery, they weren't thick, other than that good place to
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Onion Rings, Dude Classic Chick’N Fried Steak Sandwich, Fish Patty, Steak Finger Country Basket 4 Pieces
Rosalind R. “Ro” Mahoney
Dairy queen is an has been in top 5 of my favorite hamburger/ ice cream and had not been there for a few weeks due to wait time and just NO FRIENDLINESS ARE ENTHUSIASM ABOUT THEIR JOB AND IT WOULD MAKE THE WAIT TIME A LITTLE BIT EASIER WELL I'M COMMANDING THEM TODAY AND I'M BACK TO MY FAVORITE BURGER JOINT.... IT'S A NEW MANAGER IN THERE AND SHE IS JUST AS NICE FRIENDLY AND POLITE AS SHE WANTS TO BE REALLY REALLY REALLY MAKE A DIFFERENCE IN MY VISIT TODAY STILL NEEDS A LITTLE WORK ON GETTING THE FOOD OUT FASTER.
Wonderful service and one of the best Banana shakes I have had in a while.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, Banana Split, Cones
Darrel Jay
You order and they will tell you to pull around so that your order is made fresh. I have no problem with that. Food is always fresh
Atmosphere: 5
Food: 5
Service: 5
Dane Yates
I communicated that I have a food allergy, and the staff took extra measures to ensure me that is be safe. Truly enjoyed myself.
Atmosphere: 5
Food: 5
Service: 5
Felipe Acevedo
Nice place to go for some good old Texas style food.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Nachos, Sundaes,
Monster Mash
My husband had accidentally ordered from the wrong location online. So it made me late for pick up. They were very understanding and kind. The lady that helped me was extremely pleasant and did me a solid by not making me come in when I forgot my shoes in my rush to get out the door. I’ll be using this location again. May not be closer but definitely much nicer!
Atmosphere: 5
Food: 4
Service: 5
Lacy “foodie2015”
this location is absolutely not the one to go to.If it’s not crackheads in the parking lot, it’s the ones that they employ who can’t get an order right, or speak without slurring words
DQ has the best burgers. Much better than WhataBurger, hands down!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Dipped Cones, Nachos, Sundaes, Extra Long Chili Cheese Dog, Peanut Buster Parfait, Onion Rings, Fish Sandwich, Banana Split, Dude Classic Chick
Christopher Wheeless
I must say I don't think I've ever had the customer service at a fast food restaurant as good as I've had at this Dairy Queen. Since we've been in Port Arthur we have ate there for lunch everyday and every day the manager asked how was their service and if we're coming back the next day. So if you are anywhere near this Dairy Queen I would recommend stopping by and at least having a blizzard.
Steve Nelson
Visiting from out of town & stopped in for an old school DQ experience. I was pleasantly surprised to see an old DQ, not refurbished like others, still had the authentic feel & was in decent shape considering it's age! Now our ice cream was top notch, best I've had in years really. cleanliness was decent, not perfection but by todays standards very acceptable. The ONLY issue was the employees, not overtly rude by any means, just not welcoming in the slightest, could almost feel that our 92 year old aunt was bothering the cashier because she was taking too long to go sit down before my wife returned to order, like she had somewhere else better to be! No smiles, no how you doing, no how was it, nothing. Not even a "your welcome" one time after repeated thank yous from us. Like, you knew they could care less or would prefer you not be there!!Again, place was great, food we got was great, help could use some life skills in do unto others the way you want to be treated is all.I would definately fo back, would just know how it will be when I do
Atmosphere: 3
Food: 5
Service: 3
Angry Beard Man
"Cheesy is back steak and dude" is what your sign says and it makes zero sense.It actively hurts my brain and feelings every time I have to see that grammar battering sign. Make it make sense.
Atmosphere: 1
Food: 4
Service: 4
Christopher Wheeless (Wheeless)
I must say I don't think I've ever had the customer service at a fast food restaurant as good as I've had at this Dairy Queen. Since we've been in Port Arthur we have ate there for lunch everyday and every day the manager asked how was their service and if we're coming back the next day. So if you are anywhere near this Dairy Queen I would recommend stopping by and at least having a blizzard.
Good food but the Malts were very watery, they weren't thick, other than that good place to
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Onion Rings, Dude Classic Chick’N Fried Steak Sandwich, Fish Patty, Steak Finger Country Basket 4 Pieces
Dairy queen is an has been in top 5 of my favorite hamburger/ ice cream and had not been there for a few weeks due to wait time and just NO FRIENDLINESS ARE ENTHUSIASM ABOUT THEIR JOB AND IT WOULD MAKE THE WAIT TIME A LITTLE BIT EASIER WELL I'M COMMANDING THEM TODAY AND I'M BACK TO MY FAVORITE BURGER JOINT.... IT'S A NEW MANAGER IN THERE AND SHE IS JUST AS NICE FRIENDLY AND POLITE AS SHE WANTS TO BE REALLY REALLY REALLY MAKE A DIFFERENCE IN MY VISIT TODAY STILL NEEDS A LITTLE WORK ON GETTING THE FOOD OUT FASTER.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Dipped Cones, Sundaes, Fries, Snickers Blizzard, Chicken Basket
Excellent tacos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Texas T-Brand Tacos Combo, Taco
Wonderful service and one of the best Banana shakes I have had in a while.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, Banana Split, Cones
You order and they will tell you to pull around so that your order is made fresh. I have no problem with that. Food is always fresh
Atmosphere: 5
Food: 5
Service: 5
I communicated that I have a food allergy, and the staff took extra measures to ensure me that is be safe. Truly enjoyed myself.
Atmosphere: 5
Food: 5
Service: 5
Nice place to go for some good old Texas style food.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Nachos, Sundaes,
My husband had accidentally ordered from the wrong location online. So it made me late for pick up. They were very understanding and kind. The lady that helped me was extremely pleasant and did me a solid by not making me come in when I forgot my shoes in my rush to get out the door. I’ll be using this location again. May not be closer but definitely much nicer!
Atmosphere: 5
Food: 4
Service: 5
this location is absolutely not the one to go to.If it’s not crackheads in the parking lot, it’s the ones that they employ who can’t get an order right, or speak without slurring words
Nom nom free ice cream ?? bing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cones
Restaurantji Recommends
DQ has the best burgers. Much better than WhataBurger, hands down!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Dipped Cones, Nachos, Sundaes, Extra Long Chili Cheese Dog, Peanut Buster Parfait, Onion Rings, Fish Sandwich, Banana Split, Dude Classic Chick
I must say I don't think I've ever had the customer service at a fast food restaurant as good as I've had at this Dairy Queen. Since we've been in Port Arthur we have ate there for lunch everyday and every day the manager asked how was their service and if we're coming back the next day. So if you are anywhere near this Dairy Queen I would recommend stopping by and at least having a blizzard.
Visiting from out of town & stopped in for an old school DQ experience. I was pleasantly surprised to see an old DQ, not refurbished like others, still had the authentic feel & was in decent shape considering it's age! Now our ice cream was top notch, best I've had in years really. cleanliness was decent, not perfection but by todays standards very acceptable. The ONLY issue was the employees, not overtly rude by any means, just not welcoming in the slightest, could almost feel that our 92 year old aunt was bothering the cashier because she was taking too long to go sit down before my wife returned to order, like she had somewhere else better to be! No smiles, no how you doing, no how was it, nothing. Not even a "your welcome" one time after repeated thank yous from us. Like, you knew they could care less or would prefer you not be there!!Again, place was great, food we got was great, help could use some life skills in do unto others the way you want to be treated is all.I would definately fo back, would just know how it will be when I do
Atmosphere: 3
Food: 5
Service: 3
"Cheesy is back steak and dude" is what your sign says and it makes zero sense.It actively hurts my brain and feelings every time I have to see that grammar battering sign. Make it make sense.
Atmosphere: 1
Food: 4
Service: 4
I must say I don't think I've ever had the customer service at a fast food restaurant as good as I've had at this Dairy Queen. Since we've been in Port Arthur we have ate there for lunch everyday and every day the manager asked how was their service and if we're coming back the next day. So if you are anywhere near this Dairy Queen I would recommend stopping by and at least having a blizzard.