IHOP

8685 Memorial Blvd, Port Arthur
(409) 721-6310

Recent Reviews

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Alex Kendrick

I regret to say that my recent visit to this IHOP location was extremely disappointing. The dining area was uncomfortably hot, creating an unpleasant atmosphere throughout our stay. Despite placing our order promptly, our food did not arrive for nearly an hour, with no explanation or communication from the staff.

Most concerning, however, was the discovery of foreign objects in my glass of water. This raises serious concerns about the restaurant’s hygiene and overall food safety practices.

Given the combination of poor service, unsanitary conditions, and an uncomfortable environment, I cannot recommend this location and will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Rae King (Rayne)

The $6 breakfast is quite a great deal. It is, however, quite hidden on the menu. You have to search for it!

Food: 5

Service: 5

Mot

Got seated about 0900 on a Sunday, not a lot of customers yet, I watched 2 groups get waited on near me that came in after and not once did a waitress acknowledge I was there. I left without ordering anything

Service: 1

David Walker

I was highly impressed by my experience at this IHOP. It was clean, the food was good and the service was excellent. It reminded me of my childhood experiences. I highly recommend. Jala was excellent

Atmosphere: 5

Food: 5

Service: 5

Austin Thibeau

Two complains, one the server dropped a plate that had our food and two we had no salt at our table even though the food was good. Can you guys fix these issues please.

Atmosphere: 2

Food: 5

Service: 1

Addie

Customer service is literally amazing.

Lynndy Flowers

Good service. Good food clean restrooms

John R

We waited 50 minutes for our food and when it finally came out the food was cold and our waitress knew it was cold and she still brought our food. The manager came out and took our food back to remake it. Also, the a/c was not working and the ceiling was leaking water. They had plastic containers on the floors catching the water

Atmosphere: 1

Food: 1

Service: 1

mewmew

Love their chicken platter :3. Will be bringing my family over this time :3

Atmosphere: 5

Food: 5

Service: 5

Wayne Kruse

The food flavour was good and coffee fresh.

Atmosphere: 4

Food: 4

Service: 4

Linda Jenefor

Enjoyed our family time together meal was awesome 👌

Atmosphere: 5

Food: 4

Service: 4

Ashley Walker

I go here a few times a week. Their rewards program has helped me out during hard times. Sometimes the orders are missing small things like the butter or more than one syrup (I usually order short or full stack 3 to 5 pancakes). I feel like 2 syrup for short stack and 4 for full stack to be not dry and absorb the syrup and not be overly mushy. About the same for butter (every other pancake). I rated 4 out of 5 on service because sometimes I have a long wait for to go orders. Today I had no wait there. Which was amazing. That cashier is always on point. Occasionally they do offer a coffee for the wait. Which is appreciated. Atmosphere 4 out of 5 because I feel like they should use the garden beds for scenery like pretty flowers or statues. And maybe decor that would give someone reason to start a conversation about it. Give them something to look at while eating.
I normally don't eat in, I sit under the tree in the back parking lot.
They never mess the food order up which is better than 90% of food places which is awesome. The food is always good, they've only not cooked my pancakes right once out of like 20+ times. My pancakes were flat because the pancake iron was hot . They taught me something new. I didn't know that is why they weren't fluffy.
There were workers there who were bullying me as a homeless customer if I say my bag down outside although they seen me coming in to eat a few times a week .
I feel safer ordering food from there now because I don't think they work there anymore. The rest of the employees have treated me with the same respect as any other customer which is appreciated and honesty it's just basic humanity or common courtesy.
I appreciate y'all and your rewards program because it has kept me from starving or just being hungry in general. You're appreciated.

Atmosphere: 4

Food: 5

Service: 4

Marie Robinson

Pancakes still the Best ever. Service was great. Server was exceptional

Food: 5

Service: 5

tiona wilson

Just go see LIZ!!! She’s soo friendly, great vibes, food comes out fast and she’s very detail oriented!! Honestly the reviews suck with this place but Liz completely changed my perspective on this restaurant! Food was okayyy but Liz made it all worth the stop traveling through! ASK FOR LIZ!!!!! 10 stars for this beauty! ❤️‍🔥

Atmosphere: 4

Food: 4

Service: 5

POOH DAVIS

I can honestly say this the BEST ihop EVER it's 1 a.m the cook listening to isley brothers n the back so relaxing I asked to turn it up an the manager was ok with it back to the food omg way different than dallas an surrounding areas i love a person (cook) that cooks with care much respect (Jamie) I'll ask for u AGAIN 😋

Let him play his music and he will not stop cooking lol love it

Atmosphere: 5

Food: 5

Service: 5

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