Jack In The Box
4001 Twin City Hwy, Port Arthur
(409) 220-1651
Recent Reviews
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Really bad service
Food is good, but they’re stingy with their taco sauce. We ordered 20 tacos, asked for extra taco sauce and they only dump 4 packets lol. Had to get out the car and go into the restaurant to make sure they give enough. Isn’t the first instance, but sure is the most ridiculous time it happened…
Atmosphere: 1
Food: 2
Service: 1
The food was excellent,I had the smash and onion rings,very good.
Atmosphere: 4
Food: 4
Service: 4
Pulled in drive thru for 2 tacos, there was 4 workers in the back. First anything I wanted to drink they were out of and she continued to get mad at mouth something off when I asked for a drink carrier for 3 drinks. I sat in drive thru for 10 minutes then got told to pull around to the front where 4 other cars were parked waiting on food.. I sat there for another 25 minutes and got my food cold and stale. 2 of the workers sat in the lobby while one was in the back actually working. I 10/10 DO NOT recommend coming here. There is better food all around here.
Atmosphere: 1
Food: 1
Service: 1
worst service ever I whent' inside they kick me out saying drive thru only I ll been waiting for 20 minutes no one take my order I had people behind me honking thelling me to move but how I havent' order yet I have to live without order dont' go there that just happen 09/07- 2025
My mom was in Mexico and I went to get some food the card my mom gave me was not work the lady which I didn’t get her name gave me the food for half the price
Atmosphere: 5
Food: 5
Service: 5
Good food and service! Just need to work on the cleanliness of the store other than that not bad.
Atmosphere: 3
Food: 5
Service: 5
Sat in drive thru for 20 minutes no one took my order. I drove past the window and people were in store just standing around talking.
Service: 1
I dont know what the hell is going on with this place they dont let you order through the drive through only doordash and online. It's stupid
Service: 1
Wanted to make a order thru drive thru and the lady on the drive thru told me they weren’t getting drive thru orders only orders from mobile app!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don’t even bother. Had a whole parking lot full of people waiting on food. Doors are always locked and food took about 40min to get to me and was already cold. Also the kept messing up the order. Was told no about getting a refund because the food was made!? Ridiculous. Unorganized and dirty.
Atmosphere: 1
Food: 1
Service: 1
Late night run at 0030. Went through the drive thru for tacos and shakes. Was in and out with what I ordered very fast. Would recommend this location.
Atmosphere: 3
Food: 3
Service: 4
Walked in and there was no one infront or behind me, 3 different people started to take my order, I had to retell my order to each one, finally the last girl took my order and took my money forgot to give me my drink, I waited 25 min for a ultimate cheese burger, fries, and 2 tacos.
There is no communication between cooks and cashier, you had 1 lady making burgers and 2 guys sitting at fry station talking about some stuff that shouldn’t have been talked about at work.
If I could give it a 0 star I would, WILL NOT BE BACK.
Atmosphere: 1
Food: 3
Service: 1
Why is the lobby closed early??
Ive literally been in line for 16mins. I already ordered through drive thru and the line has not moved AT ALL. I cannot leave since people are behind me. Wtf takes them so long?
Atmosphere: 1
Food: 1
Service: 1
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