One of the female employees that works in this particular Star bucks location was doing something on the iPad after I walked up to the counter to place an order. I stood there for 5 minutes with money in my hand ready to place my order and waited for the lady to finish doing whatever she was doing on the iPad to take my order. I had to repeat the order 3 times after I had already given her the order once she asked me what she could do for me. From a business standpoint this is unprofessional to make a customer wait for any reason and also not going to help with the wait when it comes to other customers waiting to place orders. There was another lady behind me was waiting to place her order as well.
Atmosphere: 2
Food: 1
Service: 1
Crystal Childs
The music is always so loud you can barely hear yourself think and then people have to talk over the music to hear each other. It’s impossible to get anything done. Immediately regret choosing coming to this Starbucks.
Atmosphere: 1
Food: 5
Service: 5
yafresy vargas
10-06-24/ 9:30AM AWFUL EXPERIENCE. BAD SERVICE, THEY NEVER SAID "good morning". THEY ARE RACIST. A VERY BAD CARAMEL CAPPUCCINO. THEY HAVE to know how to give a good service.
Sonya Taylor
I’m so tired of going to this location, asking for extra shots of expresso and not getting it. I’m very familiar with how my coffees should taste but moving into this town, they have failed everytime. No reason my coffee should taste like milk with extra espresso! I don’t drink coffee often but when I do this location always fails!
Atmosphere: 2
Food: 1
Service: 2
Sara h
Got a nice coffee and cake pop for my son, jada was very helpful and kind
Atmosphere: 5
Food: 5
Service: 5
Keith Winfrey
Awful customer service We stood at the register for 5 minutes before hearing someone say, "where is she" with the reply being, "in the back on her phone". I understand if you're on a break of course, but surely someone else could have at least ACKNOWLEDGED us. Not a smile or a welcome either.
Atmosphere: 3
Food: 3
Service: 1
Venesa Clark
Not a single smile or greeting from any of the employees! They couldn't even make eye contact with me when I had to ASK for my danish that was ordered with my drink! Terrible customer service! This used to be my favorite Starbucks in the area but not anymore!
Atmosphere: 5
Food: 4
Service: 1
Tien Tran
A simple hi or a greeting would do.. instead I get a stupid stare like what do you want.. geez lady
fatima bell
Loved the atmosphere and large hot caramel macchiato.
Atmosphere: 5
Food: 5
Service: 5
Yadira Campillo
The drinks are good but can be a little expensive for some people. The staff is a little slow but friendly. One bad thing is that if you order online and they make your coffee before you get to the store they put it on the counter and each person who He arrives for his coffee and touches all the glasses looking for his. Something good for those who have dogs is that if you buy something in the store they give your dog a pupuccino that is nothing more than foam in a glass but they love it.
Walked up to the counter 15 minutes before they closed. Asked if they were still open and before she would answer me she had to look at her phone. Asked us what we want, I bring out my phone to show her previous order she's sighed very loudly and rudely then walked away with a major attitude. Save yourself a headache and go across the street to the main location. Sorry we inconvenienced you this evening ma'am
crystal Morgan
Drink was made wrong and then when I politely explained for the second time it was still not correct and they were snarky about it. To get it wrong isn’t a huge deal but it’s not okay to be rude.
Atmosphere: 2
Food: 1
Service: 2
Chad Hornbuckle
Walked up to the counter 15 minutes before they closed. Asked if they were still open and before she would answer me she had to look at her phone. Asked us what we want, I bring out my phone to show her previous order she's sighed very loudly and rudely then walked away with a major attitude. Save yourself a headache and go across the street to the main location.Sorry we inconvenienced you this evening ma'am
Robin Brown
In the drive through line for over an hour just to get to the window and drinks were not made correctly.
One of the female employees that works in this particular Star bucks location was doing something on the iPad after I walked up to the counter to place an order. I stood there for 5 minutes with money in my hand ready to place my order and waited for the lady to finish doing whatever she was doing on the iPad to take my order. I had to repeat the order 3 times after I had already given her the order once she asked me what she could do for me. From a business standpoint this is unprofessional to make a customer wait for any reason and also not going to help with the wait when it comes to other customers waiting to place orders. There was another lady behind me was waiting to place her order as well.
Atmosphere: 2
Food: 1
Service: 1
The music is always so loud you can barely hear yourself think and then people have to talk over the music to hear each other. It’s impossible to get anything done. Immediately regret choosing coming to this Starbucks.
Atmosphere: 1
Food: 5
Service: 5
10-06-24/ 9:30AM
AWFUL EXPERIENCE. BAD SERVICE, THEY NEVER SAID "good morning". THEY ARE RACIST. A VERY BAD CARAMEL CAPPUCCINO. THEY HAVE to know how to give a good service.
I’m so tired of going to this location, asking for extra shots of expresso and not getting it. I’m very familiar with how my coffees should taste but moving into this town, they have failed everytime. No reason my coffee should taste like milk with extra espresso! I don’t drink coffee often but when I do this location always fails!
Atmosphere: 2
Food: 1
Service: 2
Got a nice coffee and cake pop for my son, jada was very helpful and kind
Atmosphere: 5
Food: 5
Service: 5
Awful customer service We stood at the register for 5 minutes before hearing someone say, "where is she" with the reply being, "in the back on her phone". I understand if you're on a break of course, but surely someone else could have at least ACKNOWLEDGED us. Not a smile or a welcome either.
Atmosphere: 3
Food: 3
Service: 1
Not a single smile or greeting from any of the employees! They couldn't even make eye contact with me when I had to ASK for my danish that was ordered with my drink! Terrible customer service! This used to be my favorite Starbucks in the area but not anymore!
Atmosphere: 5
Food: 4
Service: 1
A simple hi or a greeting would do.. instead I get a stupid stare like what do you want.. geez lady
Loved the atmosphere and large hot caramel macchiato.
Atmosphere: 5
Food: 5
Service: 5
The drinks are good but can be a little expensive for some people. The staff is a little slow but friendly. One bad thing is that if you order online and they make your coffee before you get to the store they put it on the counter and each person who He arrives for his coffee and touches all the glasses looking for his. Something good for those who have dogs is that if you buy something in the store they give your dog a pupuccino that is nothing more than foam in a glass but they love it.
Restaurantji Recommends
Walked up to the counter 15 minutes before they closed. Asked if they were still open and before she would answer me she had to look at her phone. Asked us what we want, I bring out my phone to show her previous order she's sighed very loudly and rudely then walked away with a major attitude. Save yourself a headache and go across the street to the main location.
Sorry we inconvenienced you this evening ma'am
Drink was made wrong and then when I politely explained for the second time it was still not correct and they were snarky about it. To get it wrong isn’t a huge deal but it’s not okay to be rude.
Atmosphere: 2
Food: 1
Service: 2
Walked up to the counter 15 minutes before they closed. Asked if they were still open and before she would answer me she had to look at her phone. Asked us what we want, I bring out my phone to show her previous order she's sighed very loudly and rudely then walked away with a major attitude. Save yourself a headache and go across the street to the main location.Sorry we inconvenienced you this evening ma'am
In the drive through line for over an hour just to get to the window and drinks were not made correctly.
Out of everything
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