Subway

1918 9th Ave, Port Arthur
(409) 982-6496

Recent Reviews

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esperanza villalobos

Never bought in this subway again I comeback and I thought they got better but No,
Everytime I bought here they just don’t care about customer service, they have the food portions so smallest, when you are about to let them know which vegetables you want it they just grab with 3finger a little bit of each ingredient like they are the last veggies they have I don’t know if the mannager tell people how to serve but they are like afraid to pour much vegetables on sandwiches this happened to me like 6 times with different employees. Something is wrong with this subway I hope they will get better cause they really not doing well on portions and fresh vegetables to serve a good sandwiches

Atmosphere: 1

Food: 1

Service: 1

Tammy walker minniefield

Need more meat on sandwich paying 20.00 for two sandwich and cookie

Food: 3

Smileyy Yoo

Super clean. Friendly stuff.

Atmosphere: 5

Food: 5

Service: 5

100,000 SUBS WITH NO VIDS CHALLENGE

Worker was rude and did not follow any of the instructions I put on my mobile order. DO NOT!! recommend this Subway.

Atmosphere: 1

Food: 1

Service: 1

Deborah Mayfield

No seafood subs, the young lady was the only person working,its been awhile but people just not stopping in like back then ,boost up the advertisment .

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Cold Cut Combo

Julius Bell

Very dirty bathroom smells of piss very dirty tables don’t bring coupon a young lady working yesterday at 3:00pm told me they don’t accept subway coupons but it’s a subway very non demure not cutesy very ghetto and dramatic that young lady works with the devil ? I will never eat at subway again I will be spending my trash money which the lady said I had trash money at jimmy John’s or firehouse subs instead

Atmosphere: 1

Food: 1

Service: 1

Jeremy Miller

I recently visited my local Subway and encountered a truly bizarre situation. I had a digital coupon for a discounted footlong sub, a promotion directly from Subway. However, the cashier refused to honor the coupon, claiming that the specific sub I wanted to order wasn't eligible.
This isn't a technical issue or a system error; it's a clear case of a franchise location making up its own rules and disregarding the company's policies. It's incredibly frustrating to be a loyal customer, only to be met with such blatant disregard for their own promotions.
Subway, it's time to step up and ensure that all your franchise locations adhere to your policies. Customers shouldn't have to deal with arbitrary rules and inconsistent service.
#Jeremy's Cravings #Subway #disappointedcustomer #couponfail #fastfoodfail #customerrights

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: B L T

Aron Herbert

Walked in here to order a Spicy Nacho Chicken and the lady tells me they didn't bake any Ghost pepper bread! ? They only have White and Wheat Bread available! ? Nope! Then I asked the girl for a pizza! ? She tells me the pizza dough is frozen. ❄️ It needs to thaw out! ?‍♀️ I'm appalled! All the condiments are put away for the day and it's only 2:58! ⏰ What time zone are you living in?! ? The place looks how you would expect your food to look. ? Buyer beware! ⚠️ #hangry #foodfail #disappointed

Atmosphere: 1

Food: 1

Service: 1

Oven Amore

Hey, so I went to Subway, right? And I was like, "Yo, can I use my Subway coupons here?" And this lady looks me dead in the eye and goes, "Nah, we don't take those." I was like, "Really, really?!?" I couldn't believe it, man. So I just left and went to Kajun instead. Don't even bother wasting your time there. You can tell a place is trash by the way it looks.

Atmosphere: 1

Service: 1

Katrazz Miller

THIS IS BY FAR THE WORST SUBWAY EVER!!! Went in with a Subway coupon at this place of business. The coupon excludes the footlongs Side kicks, The Beast, and Garlic Roast Beef. So everything else you can order and any extra things are an additional charge. No problem! I ordered a BMT, and my hubby orders The Outlaw. The sandwiches are made to perfection and checkout comes. I hand her the coupon she tells me our sandwiches are not covered! She says we cannot get that only tuna and cold cuts. At this point she can't read and I'm not going back and forth with no one. We left and brought our business to a different subway for the same sandwiches. No problems! No arguments! Go anywhere else but here with your coupons!!!!! I called corporate on them and they went even further in helping me.

Atmosphere: 1

Service: 1

Greimer Rosario

Definitely not subways best spot.

Atmosphere: 2

Food: 2

Service: 2

Angelica C.

The guys work hard for our food, thank you.

Atmosphere: 5

Food: 5

Service: 5

Marisela Escobar

We went to lunch in and the service was good and the food was good also!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rotisserie-Style Chicken

LIkA C

The guys work hard for our food, thank you.

Atmosphere: 5

Food: 5

Service: 5

Kerri Jones

Day they open at 8am. It's now 930sm and the doors are locked. Wielder just walking around inside. May be my one chance to get food today due my job in ems keeping us busy.

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