Wingstop
8445 Memorial Blvd Ste 400, Port Arthur
(409) 853-4256
Recent Reviews
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Slow service, fast roaches: the full experience ⭐️ 0/5
If I could give 0 stars, I would without hesitation. To begin with, I waited more than 40 minutes to receive my food—an absurd amount of time considering the place wasn’t even full. But the worst part? Cockroaches. Yes, cockroaches crawling near the food, on the table, and even inside the bag my order came in.
This is an absolute lack of hygiene and respect for customers. How can a food establishment allow this level of filth? Not only is it disgusting, but it’s also a health hazard. I will never return, and I DO NOT recommend this place to anyone. Health authorities should take immediate action.
Atmosphere: 1
Food: 1
Service: 1
I had a frustrating experience at this Wingstop location. The cashier clearly needs more training—not only were they not listening properly, but instead of owning up to their mistake, they blamed me as the customer. Saying, “Oh, you didn’t say that,” is not an acceptable response when the error was on their end. Good customer service starts with listening and taking accountability, which was lacking here. Hopefully, management takes this feedback seriously and trains their staff to be more attentive and professional. Wait time is FOREVER
It was my first time at wingstop, the chicken sandwich was raw and the meat was inedible at the first bite. I ordered more things of which the Cajun fried corn was the most DELICIOUS.
Atmosphere: 4
Food: 2
Service: 3
Customer service was great from the girls up front but the rest of the place is terrible. Wings were chewy and not cooked long enough. Fries were decent. The whole place is dirty with painted OSB covering the walls. Tables were sticky and not cleaned. Owner clearly doesn’t care about maintaining health codes and a sanitary and safe eating environment.
Atmosphere: 2
Food: 2
Service: 4
How is it possible that you arrive at the restaurant and they tell you that in 1 hour they will serve and that they do not have many people to serve, if it is a place that they must be trained to serve customers, if you are going to consume there they do not have to tell you that as a customer 🤨🤨🤨 it doesn't make sense for them to tell you that if it's a restaurant to eat on site
Service: 2
Ordered 20 traditional and 20 boneless wings with fries to-go. Drove maybe 7 minutes home and opened the containers to find cold, old fries with no flavor. The wings were literally in containers filled with the grease they were fried in. Like, the restaurant obviously did not strain them. Nothing had flavor other than grease. I've never ordered wings anywhere and received them floating in the grease they were fried in. They were literally soggy with grease. I know im being redundant, but it blew my mind that someone prepared, served, and packaged my order like that and thougt it was acceptable. It was my first and last experience with Wingstop. Sorry, Rick Ross. Flavor does not get its wings at this location. I'll stick with B-Dubs.
Food: 1
Service: 1
Whole staff needs to be fired really rude and cockie for and unskilled job
They never have there online service working!
Food: 5
Service: 1
Ordered 20 traditional and 20 boneless wings with fries to-go. Drove maybe 7 minutes home and opened the containers to find cold, old fries with no flavor. The wings were literally in containers filled with the grease they were fried in. Like, the restaurant obviously did not strain them. Nothing had flavor other than grease. I've never ordered wings anywhere and received them floating in the grease they were fried in. They were literally soggy with grease. I know im being redundant, but it blew my mind that someone prepared, served, and packaged my order like that and thougt it was acceptable. It was my first and last experience with Wingstop. Sorry, Rick Ross. Flavor does not get its wings at this location. I'll stick with B-Dubs.
Food: 1
Service: 1
i enjoyed my extra tender
thanks. ?
- buffkittenmuscles o. from doordash
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Workers move like turtles and were in no hurry to get orders that were backed up to begun with!!! They took over an hour for a $30 order.
Atmosphere: 1
Food: 3
Service: 1
I have ordered from this location 2 times in the past 3 weeks and have had zero issues with anything. Ordered on the App both times and food was ready for the time i chose and my order was accurate to the T. Wings were sauced well and cheese fry's were great...ranch is amazing! Will return ?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Regular Honey Mustard, Regular Seasoned Fries, 15 PC Boneless Wings Meal for 2
This place take for ever wen you do mobile order never respect the time that the app tell you NEVER!??
Called in order and it was ready for the time that was assigned to me. Order was precisely cooked to perfection. I would recommend this location.
Food: 5
Service: 4
Recommended dishes: Traditional Wings and Fries, French Fries, Regular Seasoned Fries
Ordered hot honey wings and received Louisiana rub, not on just one meal but all 3 meals that I ordered.
Atmosphere: 1
Food: 1
Service: 1
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