Fries tasted like fish and old oil. The whopper Jr are so tiny
Atmosphere: 5
Food: 1
Service: 5
Niki
Trash problem resolution/customer service directly from the district manager apparently according to the floor manager and no interaction with the RGM who was in fact at the restaurant.👎👎👎👎👎
Alpha Emergency Dispatch
The food was hot and fresh and it was super fast. The lady working the Drive thru was very polite and had a smile on her face.
Atmosphere: 5
Food: 5
Service: 5
Christina Broadway
EDIT: Five months ago, I gave a one-star review for poor customer service, but recently, we have received some of the most excellent service and friendliness here, especially from the worker Damien. He is so friendly, accurate, and accommodating. Great job! :)
Old review: Tried to order today, but the drive through employee was quite rude, interrupting and using an exasperated and condescending tone at literally no provocation, so we just left.
Gustavo Alaniz
This was my first time dining at this Burger King, and unfortunately the experience was disappointing from the start. The drive-thru took a long time, and while I was ordering, I was speaking clearly, but the employee taking my order responded in a rude tone, saying he couldn’t hear me. He could’ve said that in a much better way.
After placing my order, I waited in the drive-thru line for about 15 minutes, which felt excessive. When I finally got to the window, the employee was again very rude and looked like he didn’t want to be there at all. He didn’t include any ketchup in the bag, and when I waited at the window for it, he seemed irritated just by my presence. I later realized I also didn’t receive a straw.
I understand mistakes happen, but customer service matters, and this employee didn’t seem to care at all about professionalism or basic courtesy. The only positive part of my visit was the food itself. Overall, it was a very disappointing experience
Atmosphere: 1
Food: 4
Service: 1
Nicky Young
Love their hash browns.
Nerd Spike
Just went there at 0715. Store hours are 0600. Doors were locked and no one answering at the drive thru. I could see them inside bsing with each other while they would look over at me and ignore me. Ridiculous. Will not go back.
Service: 1
Nathan
Only reason its a four star instead of 5 is the AC was broke, which was not on the crew there as it happens right. The only other thing was the floor was extremely slick. This happens in food establishments when the same mop that is used to clean grease up in the kitchen is used in the lobby. Which reflects poor training or possibly just a lazy employee.
Atmosphere: 1
Food: 5
Service: 5
Marie Mulligan
The food was great. Service also.
Atmosphere: 4
Food: 5
Service: 5
Michelle W
Waited almost 30 mins in the drive thru for cold fries! The fish sandwich was pretty much burnt as well
I mean this is the bk lounge. Second best milkshake in town. Deliciously affordable nuggets. New restaurant everything looks nice and pretty and beautiful.... Even the employees and the restrooms be looking good.
Jane Lane
Online order with pick up time for 9:01am sat at the window until order ready at 9:21am. I understand why people compliant.
Patricia Jahn Lawson
If you order a hamburger even slightly different, chances are you will not get what you ordered.
Fries tasted like fish and old oil. The whopper Jr are so tiny
Atmosphere: 5
Food: 1
Service: 5
Trash problem resolution/customer service directly from the district manager apparently according to the floor manager and no interaction with the RGM who was in fact at the restaurant.👎👎👎👎👎
The food was hot and fresh and it was super fast. The lady working the Drive thru was very polite and had a smile on her face.
Atmosphere: 5
Food: 5
Service: 5
EDIT: Five months ago, I gave a one-star review for poor customer service, but recently, we have received some of the most excellent service and friendliness here, especially from the worker Damien. He is so friendly, accurate, and accommodating. Great job! :)
Old review:
Tried to order today, but the drive through employee was quite rude, interrupting and using an exasperated and condescending tone at literally no provocation, so we just left.
This was my first time dining at this Burger King, and unfortunately the experience was disappointing from the start. The drive-thru took a long time, and while I was ordering, I was speaking clearly, but the employee taking my order responded in a rude tone, saying he couldn’t hear me. He could’ve said that in a much better way.
After placing my order, I waited in the drive-thru line for about 15 minutes, which felt excessive. When I finally got to the window, the employee was again very rude and looked like he didn’t want to be there at all. He didn’t include any ketchup in the bag, and when I waited at the window for it, he seemed irritated just by my presence. I later realized I also didn’t receive a straw.
I understand mistakes happen, but customer service matters, and this employee didn’t seem to care at all about professionalism or basic courtesy. The only positive part of my visit was the food itself. Overall, it was a very disappointing experience
Atmosphere: 1
Food: 4
Service: 1
Love their hash browns.
Just went there at 0715. Store hours are 0600. Doors were locked and no one answering at the drive thru. I could see them inside bsing with each other while they would look over at me and ignore me. Ridiculous. Will not go back.
Service: 1
Only reason its a four star instead of 5 is the AC was broke, which was not on the crew there as it happens right. The only other thing was the floor was extremely slick. This happens in food establishments when the same mop that is used to clean grease up in the kitchen is used in the lobby. Which reflects poor training or possibly just a lazy employee.
Atmosphere: 1
Food: 5
Service: 5
The food was great. Service also.
Atmosphere: 4
Food: 5
Service: 5
Waited almost 30 mins in the drive thru for cold fries! The fish sandwich was pretty much burnt as well
Food: 2
Service: 1
Restaurantji Recommends
Absolute worst service in town
They suck no customers
I mean this is the bk lounge. Second best milkshake in town.
Deliciously affordable nuggets.
New restaurant everything looks nice and pretty and beautiful.... Even the employees and the restrooms be looking good.
Online order with pick up time for 9:01am sat at the window until order ready at 9:21am. I understand why people compliant.
If you order a hamburger even slightly different, chances are you will not get what you ordered.
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