Firehouse Subs Gates of Prosper

1141 S Preston Rd Ste 20, Prosper
(469) 481-2978

Recent Reviews

Emerson Sandoval

The place is pretty good ??

Atmosphere: 5

Food: 5

Service: 5

Rich Branch

Noticed that Firehouse is making their bread smaller. Especially noticeable on the meatball. So the cutbacks start. First, the bread, then what's next, the ingredients to the sandwich.Everything still tastes good. But Firehouse be put on notice...Don't screw with what made you successful and you are. That leads to failure. Please take not with Quiznos! Started off awesome with lines out the doors at lunchtime. Then they started to make their bread smaller, and they continued to change. Well, they are barely in buisness today. At once, they had over 80 Dallas locations. Now I think it's 2 and it's horrible.Do not continue with trying to save a few pennies by cutting corners. You are starting with the bread. Stop there and amend your ways and go back to the full-size Sub bread.This does not reflect this location as it's a franchise and has to follow the rules. The service was great and the food was good. I will go back but I used to go twice a week. Now maybe once a month.....I see the change coming, and I won't be paying 15 bucks for a pencil size sub. I'll stick with Jersey Mike's.

Atmosphere: 4

Food: 3

Service: 5

Carlos Meneses

The chicken meatballs parm... Mama

Atmosphere: 5

Food: 5

Service: 5

Armando F

Great

Atmosphere: 3

Food: 4

Service: 4

Michael Kazraji

I went to the firehouse sub for my lunch break and the area was very clean and sanitized when I was there. They made my food fast and provided very heat customer service throughout the process. The food tasted great as well. Made me enjoy my meal and go back to work with a

Atmosphere: 5

Food: 5

Service: 5

Michael K.

I went to Firehouse Subs for my lunch break and the area was very clean when I was there. They made my food fast while giving me great customer service throughout the process. Made me enjoy my break and went back to work with a smile.

Jesse Jay Jacobs

Love the variety of options and friendliness of the staff!

Britt Lay

I specifically asked if they used a lot of mayonnaise, and the girl said no. I would've asked for it on the side because when I got back to work to eat my lunch,... I had a mayo sandwich! It was so wet and dripped out the sandwich upon taking a bite. I like mayo, but this was terrible and soggy.

Food: 1

Service: 1

James Mawson

Do not use their App for ordering. It is the worst. I entered my card info to pay, and received a message their was a problem, and to contact my credit card company. I checked with my card company and saw that they had charged my card twice. Thankfully these charges didn’t go through. Might work for some, but just a warning.

Jilliann Thompson

The dining area is filthy- flies swarming around the food prep area really gets your appetite going. The food is trash and not made with love whatsoever. Nobody even acknowledges you when you walk into the restaurant. They all hate their jobs, CLEARLY.Save your money and go to Jersey Mikes or even Subway.

Atmosphere: 1

Food: 2

Service: 1

Vignesh Allu

Ordered veg sandwich for dinner on 8/12 thru mobile and received the sandwich with a piece of meat on it. Had to throw the entire sandwich to trash. Will not come here again.

Atmosphere: 1

Food: 1

Service: 1

Andres Moreles

All the meat was on one side of sandwich and the sandwich makers would speak among themselves instead of focusing on the customer.

Atmosphere: 2

Food: 1

Service: 1

Bill Julian

Great location, friendly staff, nice patio!

Atmosphere: 5

Food: 5

Service: 5

Biorobin 1

We came in for lunch and was greeted immediately by a guy in a grey shirt and green cap. He took our orders professionally and was so kind. After we sat down and got our orders he came by and asked how was everything and if he could do anything. I really appreciate the caring he showed. When we left I had left my bag on the seat and called to see if it was still there. He said he had it and was waiting for us to come by and get it. When I got there he greeted me at the door and handed me my bag. The food and customer service and honestly this is the best firehouse in the area hands down!!!

Harish Adhikesavan

Good subs. The Cajun chicken is my fav

Atmosphere: 5

Food: 5

Service: 5

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