Jack in the Box

4750 W University Dr, Prosper
(469) 481-2335

Recent Reviews

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Gabriel Gainey

The menu has gotten so boring. It's becoming more and more like just another mediocre fast food restaurant. One of the last items they had left with any semblance of personality they wouldn't even offer my wife cause apparently we didn't order online. They didn't TELL us it was online only, she simply told her that they don't sell it.

I wound up settling for the loaded tacos, another one of the last unique things they have. Didn't find out til she got home that they didn't load my tacos, so we wound up paying extra for nothing.

I don't normally leave such negative reviews for restaurants, but my experience with Jack in the box is just getting worse and worse with every time I drop by one.

Atmosphere: 3

Food: 2

Service: 2

Matthew olson

Phone number listed goes to fax machine. My order was canceled when using their app was directed to call store for details. Google listed number only goes to fax line. How convenient. Please address wrong number

Atmosphere: 1

Food: 1

Service: 1

Bob Bojingles

This location has been great. Been getting the classic tacos and when you get them at a good location like this one it takes you back to the good ole days.

Food: 5

Recommended dishes: Taco

Seon Broome

I've been to this location a few times recently and the service has been average. I haven't experience above and beyond service yet. However I'm please that my order is always right and I'm able to get in and out quickly whether I order in person or order ahead using the app. The food is always fresh and tasty. The drinks machines are always stocked with all the flavors. They have a Coke drink dispenser with all the flavors. This location is very serviceable and efficient for a fast food joint these days. I recently had the Ore Milkshake from here and it was very tasty with a cherry on top!

Atmosphere: 3

Food: 4

Service: 3

Pokoru

Made our food fresh and came In clutch when golden chick canceled our order even though they had a hour left till closed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Stu Big

Got a number 4 no small burger half a bacon strip that was supposed to be a bacon ultimate cheeseburger nothing ultimate about being taken advantage of

Atmosphere: 1

Food: 1

Service: 1

Tina D

Order took to long

Megan Johnson

I ordered a #22(breakfast croissant meal), $5 Big Deal Breakfast Bundle, and two breakfast jacks. The French toast sticks and hash browns were so hard they could not be bitten through!! All four of our sandwiches were badly overcooked as well. The bread was extremely tough with crunchy brown egg. I spent $20 on food just to end up having to cook for my family. I was not given a receipt and when I tried calling several times with no answer I gave up.

Food: 1

Service: 2

Nataly Acevedo

Kitchen not actually open 24hrs.

Service: 1

Jasmin

Um hi??? Called store a million times with no response… all I’m asking for is to please not forget my ranch with my GrubHub order or even give me extra if it doesn’t cost me more 🤣? So simple. If I don’t get my ranch I will leave this review at 1 star. Seriously was trying to be sooooo sweet but at this point it’s ridiculous to try and call to confirm something and get no response/hung up on.

Service: 1

Screw Cranium

I was drunk late night so I think I remember it being good. Otherwise I don’t do Jack in the

Food: 4

Service: 4

Recommended dishes: Supreme Sourdough Breakfast Sandwich Combo

Russell W

Absolute best Jack in the Box I've ever frequented. I must say Victor on nights knocks it out of the ball park with making sure it's ran properly. I see him cleaning the machines and makes sure orders are right.

Note they all are very nice and you can tell they take pride in the service they provide.

They will always have my buisiness just because they run it this way.

Thankyou to all the staff and I hope your owners or store owners recognize your hard work.

Sincerely your regular customer.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Rolls

Mike Kish

After 7pm the employees there are an absolute joke. Can’t speak English, can’t fill out orders right. Argue with you about what you’re paying for. Mock you over the intercom. Then send you on your way. Awful location. I never experienced worse customer service anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Large 6pc Buffalo Crispy Chicken Wings Combo

khalid wali

No customer service even the manager she’s rude

Atmosphere: 1

Food: 1

Service: 1

Tizita Desta

This was the worst jack in the box

Atmosphere: 1

Food: 3

Service: 2

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