Smashburger
$ • Burgers, Chicken Wings
Hours:
1111 S Preston Rd #30, Prosper
(469) 715-6062
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Smashburger Reviews
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No one acknowledged us for 5 minutes after we got to the register. People in front of us left because no one ever acknowledged them. Lady behind us said I think they’re ignoring you so just went up to them to ask her question. All of the employees are wearing earbuds so more interested in whatever they’re listening to. Absolutely horrible experience.
Once we ordered we waited 25 min for 3 burgers & a chicken sandwich + 2 milkshakes. The milkshakes were so runny it tasted like milk. After we finally got our meal the 3 hamburgers were cold. I went to the guy grabbing the food & bring in out (who never wore his mask correctly & was clearly frustrated - he was slamming drawers) & told him who rolled his eyes and got the manager. He also told me that the reason the burgers were cold was because the chicken sandwich took 25 min...read full review
So I took my family to Smashburger to enjoy a late lunch. My daughter went in to order the food only to find numerous kids (supposed employees )sitting on the countertops and refusing to move to actually take her order..... One of these low life’s called my daughter a name as she rolled her eyes because my daughter asked if she could place an order! We will never go back! If management is so incompetent that they would hire such losers to run their business I would certainly...read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 8PM |
| Tuesday | 10:30AM - 8PM |
| Wednesday | 10:30AM - 8PM |
| Thursday | 10:30AM - 8PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 10:30AM - 8PM |
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Smashburger offers a variety of tasty meals, including their signature Smashburger and a selection of sides like brussel sprouts and smashtots. Although some customers miss the discontinued black bean burger, the veggie patty is a satisfying option for vegetarians. The food quality is consistently good, with standout items being the tasty and seasoned burger patties, as well as the crispy brussel sprouts. The delivery service also provides delicious meals. However, there have been some concerns about hygiene practices in the past. Despite this, the staff is generally friendly, though the service quality can be inconsistent at times.