Subway
26615 US-380 #160, Providence Village
(940) 440-1087
Recent Reviews
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They are LAZY! I PAID FOR A FOOTLONG WITH DOUBLE MEAT AND THEY SENT A PLAIN FOOT LONG 4 INCH SANDWICH.
Atmosphere: 1
Food: 1
Service: 1
round of applause for miss.ceaira she was so pleasant , I went in today (Sunday) with a rather large and complicated order she was the only person working. she made every sandwich neatly and quickly all while carrying out a conversation with me and with a smile on her face(I'm a talker lol) thank you ceaira
Atmosphere: 5
Food: 5
Service: 5
Worst subway. I have to wait for 30 mins before she can start my order. She kept on making online orders. When I asked her how much more time she said “I don’t know”.
She did not make my order until another person came into the store and that person now was behind me. So had to make my sandwich.
Not sure, what did I do to her? But I felt bad😞
Atmosphere: 1
Food: 1
Service: 1
As soon as I walked in they claimed they don't take cards payments, second time this week.
Atmosphere: 1
Food: 1
Service: 1
Let me first start by saying I NEVER write reviews lol but this young man Ian Castro at this location was absolutely awesome. There’s was an issue with my order and not only did he go above and beyond to rectify the situation, he did so while showing outstanding customer service, and for that reason alone I will be back. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Ian was very professional, super courteous, and an honest guy. He was efficient and very generous. He deserves 5 stars and a promotion.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible. Lady behind the counter was dirty and incredibly rude. Only gave us one slice of cheese when we normally get two. “Toasted” them, had to ask for it to be toasted again, my boyfriend didn’t and his meatball sub was ice cold in the middle. Didn’t bother adding veggies as all the veggies laid out were obviously freezer burnt (they were covered in ice) and looked wilted. I told my boyfriend that we should just leave and not eat here, but he didn’t want to be rude so he paid for it. This is the absolute worst experience I have EVER had at a subway. Do yourself a favor and drive just a little further down 380 to a different subway. All the other ones near by have been good.
Atmosphere: 1
Food: 1
Service: 1
The elderly lady who was serving us was very grumpy and least interested in doing anything. You gotta do better with customer service. No wonder why this particular store is always empty!
Atmosphere: 1
Food: 2
Service: 1
Slooooooowest Subway I have ever been to. Went for lunch and was damn near late back to work.
Atmosphere: 3
Food: 4
Service: 1
Micheal the regional Managers rude, tried to fight a customer. Sandwich always burnt or under cooked chicken. Dont recommend this location
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Slowest subway I've ever been to. 8:30pm we waited for at least 20 minutes and not even the people at the front of the line were able to finish ordering. We ended up leaving along with another customer. I just wanted to order food.
Service: 1
Walked in to an empty place and was told by the 2 employees that we had to wait 15 - 20 minutes to order because they just received a phone order for 4 sandwiches and could not help us so we walked out.
I went to pick up an online order and the young man was working by himself his fellow coworker left him by himself but he was still very kind and working very hard he deserves a raise or something because he did a great job with the situation he was left in! 5 stars for his kindness and great
Atmosphere: 5
Food: 5
Service: 5
There is only one employee at this store. I have been waiting for almost 30 mins and the man is just busy making online orders. Why is the employer only keeping one staff?
I don’t know name of the person working today Jan 16th 2023, awesome sub Sir bread is so fresh it is perfect one ..this is the subway way…👍🏻
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