I went today December 4th for the first and last time. I just moved here and need to get my donut shop set. Well after the great reviews I came here. It was around 10am and raining, I have 2 small kiddos so i went through the drive thru. Sat there for about 10 minutes till someone honked behind me and just left because no one was at the window. Mind you, when i pulled the worker was just sitting in the front with no other customers. After a few more minutes another vehicle pulled up behind me and also left. i finally decided to honk and nothing. Until, i guess, someone finally went inside and i see the lady finally behind the counter. she was just laughing with the customer upfront and after a few more minutes still not even eye contact towards me at the the drivd thru. anyways what a way to start off my morning. even missed breakfast time at mcdonalds and tacobell.
Service: 1
GF
Good food
Atmosphere: 5
Food: 5
Service: 5
Neysa Bassham
Delicious donuts. Drive-thru a little congested.
Atmosphere: 4
Food: 5
Service: 4
Austin Turtle (Augmented Turtle)
Updated Review for Red Oak Donuts Uptown - 5 Stars
I initially had a disappointing experience with undercooked donuts, as mentioned in my previous review. However, the owner promptly responded and invited me to return for a refund. When I went back to the shop, the staff was friendly and attentive, providing a fresh batch of donuts that were made perfectly.
The new donuts were airy, fluffy, and delicious—exactly the quality I was hoping for. I appreciate the quick response and excellent customer service. This positive experience really turned things around for me, and I'm happy to say I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Cecilia W.
Gentleman was extremely courteous. I placed a rather large order and he helped me carry it out to the car in the middle of morning rush. Thank you! Will be back.
Food: 5
Service: 5
Recommended dishes: Glazed Donut, Variety Donut, Pig in a Blanket
Jimmy Marks
The service could not be any better, very friendly and patient. The only thing was trying to make a decision from the wide selection. The food was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Glazed Donut, Variety Donut, Pig in a Blanket, Apple Fritter Donut, Doughnut, Sausage Kolache, The Big Kolache, Eclair Donut, Jalapeno Hog, Whole Hog, Sausage Egg & Cheese Sandwich, Small Jalapeno Sausage & Cheese Kolache, Ham & Cheese
Rob E
Charged $10 for 6 maple bars with no filling. Wow the menu said 99 per bar. What a rip off, will go to Walmart for better price!!
Atmosphere: 1
Food: 5
Service: 1
Mary Brownlee
TORN!We REALLY LIKE the food. This time we ordered burritos, donuts, and croissants. HOWEVER, The croissant sandwich had a 2 inch hair in it. Yes, accidents will an do happen everywhere, but maybe a hair net is in order. Again, will not stop us from ordering here because the food is so tasty.
Customer service was great!
Atmosphere: 5
Food: 5
Service: 5
I went today December 4th for the first and last time. I just moved here and need to get my donut shop set. Well after the great reviews I came here. It was around 10am and raining, I have 2 small kiddos so i went through the drive thru. Sat there for about 10 minutes till someone honked behind me and just left because no one was at the window. Mind you, when i pulled the worker was just sitting in the front with no other customers. After a few more minutes another vehicle pulled up behind me and also left. i finally decided to honk and nothing. Until, i guess, someone finally went inside and i see the lady finally behind the counter. she was just laughing with the customer upfront and after a few more minutes still not even eye contact towards me at the the drivd thru. anyways what a way to start off my morning. even missed breakfast time at mcdonalds and tacobell.
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
Delicious donuts.
Drive-thru a little congested.
Atmosphere: 4
Food: 5
Service: 4
Updated Review for Red Oak Donuts Uptown - 5 Stars
I initially had a disappointing experience with undercooked donuts, as mentioned in my previous review. However, the owner promptly responded and invited me to return for a refund. When I went back to the shop, the staff was friendly and attentive, providing a fresh batch of donuts that were made perfectly.
The new donuts were airy, fluffy, and delicious—exactly the quality I was hoping for. I appreciate the quick response and excellent customer service. This positive experience really turned things around for me, and I'm happy to say I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Gentleman was extremely courteous. I placed a rather large order and he helped me carry it out to the car in the middle of morning rush. Thank you! Will be back.
Food: 5
Service: 5
Recommended dishes: Glazed Donut, Variety Donut, Pig in a Blanket
The service could not be any better, very friendly and patient. The only thing was trying to make a decision from the wide selection. The food was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Glazed Donut, Variety Donut, Pig in a Blanket, Apple Fritter Donut, Doughnut, Sausage Kolache, The Big Kolache, Eclair Donut, Jalapeno Hog, Whole Hog, Sausage Egg & Cheese Sandwich, Small Jalapeno Sausage & Cheese Kolache, Ham & Cheese
Charged $10 for 6 maple bars with no filling. Wow the menu said 99 per bar. What a rip off, will go to Walmart for better price!!
Atmosphere: 1
Food: 5
Service: 1
TORN!We REALLY LIKE the food. This time we ordered burritos, donuts, and croissants. HOWEVER, The croissant sandwich had a 2 inch hair in it. Yes, accidents will an do happen everywhere, but maybe a hair net is in order. Again, will not stop us from ordering here because the food is so tasty.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Apple Fritter
Best donut shop in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Doughnut
Restaurantji Recommends
Some of the best breakfast burritos I’ve had. The cinnamon rolls are great and the donuts are delicious, all in all a great donut shop!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Doughnut
They are always nice and donuts are fresh. Coffee is good too.
Atmosphere: 5
Food: 5
Service: 5
BEST GLAZED DONUTS!
Fresh, good service,In and out.
Delicious donuts and friendly service!
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