McDonald's
109 Harris Ave, Red Oak
(972) 617-2282
Recent Reviews
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This location consistently misses items from my mobile drive through orders. Please pay attention to the orders and give us the food we pay for.
What’s the purpose of ordering online to pick order up ay window when they will still have you park in curbside pickup. Order online and sit outside for 10 mins that defeats the purpose of mobile ordering. 🙄
We got our food fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, Mcchicken
Hot fresh food and very short wait time
Parking: Drive thru line often blocks parking lot from parking and leaving other than that awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, French Fries, Quarter Pounder Hamburger
It's McDonald's. Nothing to rave about.
Atmosphere: 3
Food: 3
Service: 4
It's
Atmosphere: 3
Food: 3
Service: 2
Idk what to say. I did say. Hey I think someone was hungry. I get they're busy but they didn't bat an eye just kept working. This isn't funny. That is obviously a bite.
Atmosphere: 3
Food: 2
Service: 1
I am extremely disappointed with the drive-thru service at this location. Every time I visit, my order is either wrong or I’m asked to park and wait—even for something as simple as a cup of coffee in the morning. What’s the point of having a drive-thru if you can’t efficiently prepare orders? It defeats the purpose of convenience. This has happened far too often, and it’s frustrating to deal with such poor service. Please step up your game!
Quick service and polite!!
Food: 5
Service: 5
The play area is very dirty, the tables were not cleaned and there were papers and food on the floor both under the tables and where the children play.
The bathroom had a sign saying that it was closed because they were cleaning it, however the employees were using it, I went to tell the shift manager and he ignored it, I never sent anyone to clean, personally I think Because it is a food place, they should take care of these details for the health of our children.
We spent about three hours the same
As long as the cans full of garbage lasted, we had this bad experience
Restaurantji Recommends
Kid-friendliness: Play area
Wheelchair accessibility: Wheelchair ramp
Atmosphere: 3
Food: 3
Service: 2
I don’t eat fast food often but the few times I’ve come here the service is slow and my order has been incorrect more than once.
Atmosphere: 3
Food: 1
Service: 3
Some workers are very nice, some workers are extremely rude, but that’s what you get when 90% of the employees are teenagers. Regardless of temperament, the food is decent if you get it during the day. At night, I get somehow below room temperature fries and burgers with stiff buns. This place needs serious work.
Be warned and stay away from this location and now based on our experience the entire corporation as they could care less about you and just want your money. About 7 weeks ago we ordered via web told order be ready i about 15 minutes and check in at curbside on arrival. We did and told order be out shortly. After about 15 minutes and no one came out and as it was getting dark we could see employees just relaxed inside doing not much. I went to go inside but found lobby door was locked but saw others going thru drive thru so I walked to window and told they had a power failure earlier and food would be ready in about a hour. Asked them why i was allowed to sit at curbside and to cancel order. Told I had to cancel on app but it will mot allow it as it was supposedly being prepared. Did get manager who told me she couldn't do anything but i could call customer care and 800 number to cancel and get a refund. I called after getting food elsewhere for family and was told that number belonged to Grubhub and they weren't involved in this order. They were nice enough to give me McDonald's customer care number. They explained they couldn't do a refund but I needed to open case and I did. It has been 7 weeks five phone calls and still no resolution including being elevated for a refund including that the regional manager would contact me 3 weeks ago then last week and no call . Bottom line is still out money from original order and no refund and no ethics or customer care. Please be aware from what used to be a reputable company but know has become McRipoff's and the Hamburglar is in charge and now wants your money and extra profits at your expense!
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Playground here
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Mcchicken, Mcdouble, Chicken Mcnuggets
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