If a “0” was possible this is what I would choose, but because it’s not I gave a 1. This was strictly due to the lack of customer service!!! The service and the professionalism are on a steep downhill trajectory. When this restaurant first opened they prided themselves on fresh food and polite customer service. The night staff tonight was absolutely horrible. I will not be returning to this location due to the night staff in this location.
Atmosphere: 1
Food: 1
Service: 1
Mom Help
Not sure what is going on at this location this past months. The food is tasting worse and worse and the kids they have hired spend the whole time texting and playing instead of seeing to customers.
Do yourself a service and hire better staff. Last month there was a fire blazing on stove and the kids were doing Tik toks recording. SMH
Atmosphere: 1
Food: 2
Service: 1
franpeyton12
From start to finish, driving into parking lot the experience was nothing short of disappointing. The service was inattentive and unprofessional, creating an atmosphere that felt more unwelcoming than inviting. The environment lacked warmth or care, leaving an overall distasteful impression. Unfortunately, the attitude toward customers was the worst part - no acknowledgement. One of the leads/management saw me approach to place order but chose to walk away. This establishment clearly does not value the people it serves, and I will not be returning.
Atmosphere: 1
Service: 1
Bryant Newsome
Service is great and staff is nice. Adora is extremely sweet and was so refreshing to get great service from her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Catherine Armstrong
I ate in dinning room the was hot and good we enjoyed it.
Atmosphere: 4
Food: 5
Service: 4
Xavier Moore (blurry_za3)
Closed 30 minutes early. Had an order made. Wasted time.
Atmosphere: 1
Food: 1
Service: 1
Baxter Connell
Lady asked if I wanted any sauces I told her I wanted two teriyaki sauces, she said okay, ran my card and sent me on my way with a bag full of food. I can not express how disappointed I am opening up my bowl of white rice and chicken teriyaki with no teriyaki sauce. Extremely dissatisfied. BE SURE THEY GIVE YOU THE SAUCE. #SAUCEUSA #SAUCENATION #SAUCEMATTERS
DiEma Epiphany
Server Odalys P (as mentioned on the receipt) seemed to be in a rush. I placed an order for broccoli beef and orange chicken. However, immediately following, I asked if I could change from broccoli beef to Kung pow chicken. She advised me I could not because she already made the plate although I had just literally ordered it. I was still at the speaker! Then, to top it off, it appears to be just broccoli. There were 2 pieces of beef, MAYBE! They were out of sweet and sour and fried rice. Such a disappointment!
Food: 3
Service: 2
Angelica Sanchez
Worst experience. We went to Panda for something quick but filling. We waited over 30 mins in drive thru line. At that when I arrived the line was not long at all. I order 3 bowls and a plate all with chow mein except one w/super greens. When I arrived to the window they gave me 2 plates and 2 bowls. I told the guy at the window. Hey you gave me 2 plates not knowing if they mistakenly gave me someone else's order. Some other girl comes and says he is going to take care of it, I ordered super greens and she said they were gonna be about 2 mins wait because they ran out. I said okay. Cool. She said just go to the front and we will bring it out. So I get my food, get home, one 1 plate and 1 bowl have chow mein, my bowl with super greens the veggies are not even cooked they are raw veggies, and another bowl that was supposed to have chow mein didn't have anything. So the didn't get my order wrong once but 2 times. I will not be returning. It was everything but quick and filling. Worst panda. Don't even stop because you will waste your time.
Atmosphere: 1
Food: 1
Service: 1
Angelica Mario Sanchez
Worst experience. We went to Panda for something quick but filling. We waited over 30 mins in drive thru line. At that when I arrived the line was not long at all. I order 3 bowls and a plate all with chow mein except one w/super greens. When I arrived to the window they gave me 2 plates and 2 bowls. I told the guy at the window. Hey you gave me 2 plates not knowing if they mistakenly gave me someone else's order. Some other girl comes and says he is going to take care of it, I ordered super greens and she said they were gonna be about 2 mins wait because they ran out. I said okay. Cool. She said just go to the front and we will bring it out. So I get my food, get home, one 1 plate and 1 bowl have chow mein, my bowl with super greens the veggies are not even cooked they are raw veggies, and another bowl that was supposed to have chow mein didn't have anything. So the didn't get my order wrong once but 2 times. I will not be returning. It was everything but quick and filling. Worst panda. Don't even stop because you will waste your time.
Recommended dishes: Side Chow Mein, Orange Chicken
Derrick Sanchez
Beware I found a piece of steel wool in my mushroom chicken.
Food: 1
Kenneth Phravixay
Overall slow this store need better management they dont really care they decide to keep the same people in charge when none of it work this place is a bad egg to panda you where the upper management when you need it
Atmosphere: 1
Food: 2
Service: 1
Stephen Barber
I came to this one because the other one in my town is pretty trashy and I would just say this one was absolutely amazing! It seemed very modern and new and my food was ready as soon as I arrived because I had ordered it on their mobile app! By far one of the best I have been to in this area.
Parking: Tons of parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Charles Woods
They close at 10:30, but if you attempt to place an order after 10, they are out of everything. Terrible.
If a “0” was possible this is what I would choose, but because it’s not I gave a 1. This was strictly due to the lack of customer service!!! The service and the professionalism are on a steep downhill trajectory. When this restaurant first opened they prided themselves on fresh food and polite customer service. The night staff tonight was absolutely horrible. I will not be returning to this location due to the night staff in this location.
Atmosphere: 1
Food: 1
Service: 1
Not sure what is going on at this location this past months. The food is tasting worse and worse and the kids they have hired spend the whole time texting and playing instead of seeing to customers.
Do yourself a service and hire better staff. Last month there was a fire blazing on stove and the kids were doing Tik toks recording. SMH
Atmosphere: 1
Food: 2
Service: 1
From start to finish, driving into parking lot the experience was nothing short of disappointing. The service was inattentive and unprofessional, creating an atmosphere that felt more unwelcoming than inviting. The environment lacked warmth or care, leaving an overall distasteful impression. Unfortunately, the attitude toward customers was the worst part - no acknowledgement. One of the leads/management saw me approach to place order but chose to walk away. This establishment clearly does not value the people it serves, and I will not be returning.
Atmosphere: 1
Service: 1
Service is great and staff is nice. Adora is extremely sweet and was so refreshing to get great service from her!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
I ate in dinning room the was hot and good we enjoyed it.
Atmosphere: 4
Food: 5
Service: 4
Closed 30 minutes early. Had an order made. Wasted time.
Atmosphere: 1
Food: 1
Service: 1
Lady asked if I wanted any sauces I told her I wanted two teriyaki sauces, she said okay, ran my card and sent me on my way with a bag full of food. I can not express how disappointed I am opening up my bowl of white rice and chicken teriyaki with no teriyaki sauce. Extremely dissatisfied. BE SURE THEY GIVE YOU THE SAUCE. #SAUCEUSA #SAUCENATION #SAUCEMATTERS
Server Odalys P (as mentioned on the receipt) seemed to be in a rush. I placed an order for broccoli beef and orange chicken. However, immediately following, I asked if I could change from broccoli beef to Kung pow chicken. She advised me I could not because she already made the plate although I had just literally ordered it. I was still at the speaker! Then, to top it off, it appears to be just broccoli. There were 2 pieces of beef, MAYBE! They were out of sweet and sour and fried rice. Such a disappointment!
Food: 3
Service: 2
Worst experience. We went to Panda for something quick but filling. We waited over 30 mins in drive thru line. At that when I arrived the line was not long at all. I order 3 bowls and a plate all with chow mein except one w/super greens. When I arrived to the window they gave me 2 plates and 2 bowls. I told the guy at the window. Hey you gave me 2 plates not knowing if they mistakenly gave me someone else's order. Some other girl comes and says he is going to take care of it, I ordered super greens and she said they were gonna be about 2 mins wait because they ran out. I said okay. Cool. She said just go to the front and we will bring it out. So I get my food, get home, one 1 plate and 1 bowl have chow mein, my bowl with super greens the veggies are not even cooked they are raw veggies, and another bowl that was supposed to have chow mein didn't have anything. So the didn't get my order wrong once but 2 times. I will not be returning. It was everything but quick and filling. Worst panda. Don't even stop because you will waste your time.
Atmosphere: 1
Food: 1
Service: 1
Worst experience. We went to Panda for something quick but filling. We waited over 30 mins in drive thru line. At that when I arrived the line was not long at all. I order 3 bowls and a plate all with chow mein except one w/super greens. When I arrived to the window they gave me 2 plates and 2 bowls. I told the guy at the window. Hey you gave me 2 plates not knowing if they mistakenly gave me someone else's order. Some other girl comes and says he is going to take care of it, I ordered super greens and she said they were gonna be about 2 mins wait because they ran out. I said okay. Cool. She said just go to the front and we will bring it out. So I get my food, get home, one 1 plate and 1 bowl have chow mein, my bowl with super greens the veggies are not even cooked they are raw veggies, and another bowl that was supposed to have chow mein didn't have anything. So the didn't get my order wrong once but 2 times. I will not be returning. It was everything but quick and filling. Worst panda. Don't even stop because you will waste your time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Its fast food so you get what you get
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Side Chow Mein, Orange Chicken
Beware I found a piece of steel wool in my mushroom chicken.
Food: 1
Overall slow this store need better management they dont really care they decide to keep the same people in charge when none of it work this place is a bad egg to panda you where the upper management when you need it
Atmosphere: 1
Food: 2
Service: 1
I came to this one because the other one in my town is pretty trashy and I would just say this one was absolutely amazing! It seemed very modern and new and my food was ready as soon as I arrived because I had ordered it on their mobile app! By far one of the best I have been to in this area.
Parking: Tons of parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Orange Chicken
They close at 10:30, but if you attempt to place an order after 10, they are out of everything. Terrible.
Atmosphere: 1
Food: 3
Service: 1
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