Ordered a 5 topping hand tossed which wasn’t cooked. Had to put it in the toaster oven. They put bacon on it, instead of Canadian bacon. The Italian sausage was awful tasting and the mushroom were raw. It reminded me of why I haven’t ate at Pizza Hut in years. It’s bad. Also ordered a cheesy bites pizza for the kids. They seemed to like it pretty good
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Pepperoni Pizza
Joe
Superbowl evening, so we ordered 3 hours in advanced. At 5pm the order had not been made and staff/manager said they could not promise it would be prepared. I think they overlooked and hopefully not ignored the early orders since we were not the only ones not getting pizza around that time. Went around corner and got Arby's instead. This place is usually good but let us down that night.
Service: 1
Lo On Tha Trakk
The night shift Female Manager was extremely rude and unprofessional to a customer when they arrived to pick up their order! The customer stated that their order wasn’t correct! and was told to go to another location in a very rude yelling tone! if they didn’t want to wait an additional 30 mins due to being behind on schedule because they have to many orders that had to be remade regarding customers complaints. When I witnessed how the customer was being treated I decided myself to go across the street to Little Caesars and just pick up a pizza! I will not order from this Pizza Hut location again. The Management need proper training when dealing with customers!
Atmosphere: 1
Service: 1
William McBride
Busy but still got delicious pizzas ready fast.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Meat Pizza
Ruby Valencia
Burnin' Hot traditional wings are so good! 🔥
Atmosphere: 5
Food: 5
Service: 5
Wynter Summer
Amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Mtn Dew, Cheese Sticks, Big New Yorker Pizza, Pepperoni Pizza, Meat Lover's Pizza
Damien Mantooth
I wish I could leave a worst review but it won’t allow me to me I had multiple bad experiences here even with customer service reps
SuperSecretSpy
I got hung up on.
Atmosphere: 1
Food: 1
Service: 1
Fran Lowe
Pizza Hut in general does not honor their own promotions. I received 2 different emails with 2 different promotional codes. Tried for over an hour on both the app as well as the website and neither worked. Then you ask for a manager, whom I'm told is "Kari Stanton" and I'm told "we don't honor those coupons." Then I contact their useless customer service department who confirmed both codes were valid, but could only offer to walk me through another order. As if that was my first time! Pizza Hut is amongst a growing number of restaurants that simply lack customer service skills as well as tact. So ridiculous!!
Jamekia Carter
Pizza always fresh. I drive from my city to red oaks to get pizza it’s delicious. Yes we have Pizza Hut in my city but I prefer this location
The last 2 times I’ve ordered pizza it was very cold by the time it made it to me. So unacceptable! Step up your game bc Papa John’s delivers hot pizza from Waxahachie. Will you be a 3 x looser? Not looking good!
Atmosphere: 1
Food: 1
Service: 1
Teresa A Stephens
The last 2 times I’ve ordered pizza it was very cold by the time it made it to me. So unacceptable! Step up your game bc Papa John’s delivers hot pizza from Waxahachie. Will you be a 3 x looser? Not looking good!
Atmosphere: 1
Food: 1
Service: 1
John Borum
Had some issues with orders not on time, but the pizza tastes awesome. This place is understaffed, those who work there are nice but overwhelmed.
Biggest problem is my they have this post outside the pick up window. It is dark and in dark conditions, it’s a problem. I have a huge dent from it now. Tried to talk to manager, they sent me to a property manager.
Property manager has never called me back. Employees at Pizza Hut said the owner k is it’s a problem but won’t fix it. It has cause lots of damage to cars.
Terrible property owner here.
Atmosphere: 1
Food: 5
Service: 3
Ryan Tubbs
I was on and out with my take out preorder and the pizzas were fresh and hot when I got home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers
Miss Nicole Events
Placed an order over the phone for delivery and they gave me someone else’s order. 0/100. Terrible.
Ordered a 5 topping hand tossed which wasn’t cooked. Had to put it in the toaster oven. They put bacon on it, instead of Canadian bacon. The Italian sausage was awful tasting and the mushroom were raw. It reminded me of why I haven’t ate at Pizza Hut in years. It’s bad. Also ordered a cheesy bites pizza for the kids. They seemed to like it pretty good
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Pepperoni Pizza
Superbowl evening, so we ordered 3 hours in advanced. At 5pm the order had not been made and staff/manager said they could not promise it would be prepared. I think they overlooked and hopefully not ignored the early orders since we were not the only ones not getting pizza around that time. Went around corner and got Arby's instead. This place is usually good but let us down that night.
Service: 1
The night shift Female Manager was extremely rude and unprofessional to a customer when they arrived to pick up their order! The customer stated that their order wasn’t correct! and was told to go to another location in a very rude yelling tone! if they didn’t want to wait an additional 30 mins due to being behind on schedule because they have to many orders that had to be remade regarding customers complaints. When I witnessed how the customer was being treated I decided myself to go across the street to Little Caesars and just pick up a pizza! I will not order from this Pizza Hut location again. The Management need proper training when dealing with customers!
Atmosphere: 1
Service: 1
Busy but still got delicious pizzas ready fast.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Meat Pizza
Burnin' Hot traditional wings are so good! 🔥
Atmosphere: 5
Food: 5
Service: 5
Amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Mtn Dew, Cheese Sticks, Big New Yorker Pizza, Pepperoni Pizza, Meat Lover's Pizza
I wish I could leave a worst review but it won’t allow me to me I had multiple bad experiences here even with customer service reps
I got hung up on.
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut in general does not honor their own promotions. I received 2 different emails with 2 different promotional codes. Tried for over an hour on both the app as well as the website and neither worked. Then you ask for a manager, whom I'm told is "Kari Stanton" and I'm told "we don't honor those coupons." Then I contact their useless customer service department who confirmed both codes were valid, but could only offer to walk me through another order. As if that was my first time! Pizza Hut is amongst a growing number of restaurants that simply lack customer service skills as well as tact. So ridiculous!!
Pizza always fresh. I drive from my city to red oaks to get pizza it’s delicious. Yes we have Pizza Hut in my city but I prefer this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers
Restaurantji Recommends
The last 2 times I’ve ordered pizza it was very cold by the time it made it to me. So unacceptable! Step up your game bc Papa John’s delivers hot pizza from Waxahachie. Will you be a 3 x looser? Not looking good!
Atmosphere: 1
Food: 1
Service: 1
The last 2 times I’ve ordered pizza it was very cold by the time it made it to me. So unacceptable! Step up your game bc Papa John’s delivers hot pizza from Waxahachie. Will you be a 3 x looser? Not looking good!
Atmosphere: 1
Food: 1
Service: 1
Had some issues with orders not on time, but the pizza tastes awesome. This place is understaffed, those who work there are nice but overwhelmed.
Biggest problem is my they have this post outside the pick up window. It is dark and in dark conditions, it’s a problem. I have a huge dent from it now. Tried to talk to manager, they sent me to a property manager.
Property manager has never called me back. Employees at Pizza Hut said the owner k is it’s a problem but won’t fix it. It has cause lots of damage to cars.
Terrible property owner here.
Atmosphere: 1
Food: 5
Service: 3
I was on and out with my take out preorder and the pizzas were fresh and hot when I got home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers
Placed an order over the phone for delivery and they gave me someone else’s order. 0/100. Terrible.
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