The girl that took my order was super friendly and helpful. I had ordered 1 drink, 1 slushy and 3 shakes. A little girl Knocked my son's over and all his cool whip came off but the cashier who also made the drinks was quick to help and give him more cool whip for the top. Also my daughter was super excited that they gave her extra nerds for her drink! Great location!
Atmosphere: 5
Food: 5
Service: 5
Noemi Ramirez
I usually try to go here before picking my kids up from school. I work overnight and wake up to go Pick up my toddler from grandma then school for my other 2 kids and usually have to buy my toddler food for the wait at school. And what is quick and easy? Fast food right. Unless it's the sonic in rice, if you're in a hurry don't bother coming here they'll take 15 minutes to take your order and another 20 before giving it to you. Today I went and was hoping for the best since I was the only one in the drive through line, but I was told to wait a second like usual, 2 minutes go by and she comes back on to say she needs another second. Meanwhile another car pulled in behind me, waited a bit, realized it was taking to long, and left, while I was still waiting for the longest second of my life before also reaching the decision to leave. And to them I'm just an annoying customer with no patience. As far as the food goes when I've had enough time to wait on them, more than once I've been given stale tator tots and fries. I hope Rice gets another fast food restaurant because Sonic definitely isn't worth it.
Atmosphere: 1
Food: 1
Service: 1
J Sweet
Have been to this location many times since it is the closest fast food joint near my home. They have consistently been terribly inconsistent with the drinks and how they are mixed (quantity of flavors and what not) last couple of times the fries and tots have been overcooked. I think tonight was my last time giving them a chance to poison me. Cherry limeade slush paid an additional $0.80 for extra coconut syrup way Way too much lime. No coconut syrup. Definitely paid for it though. Got the chicken fried steak sandwich listed as a local favorite and it had something unidentified that was not edible on the sandwich. Looked like orange bristles from a broom or something. I asked the manager if she could identify what it was and she tried to convince me it was an onion peel, which it was not and then she tried to sell me on the idea that it was a tomato skin, also untrue. I think it's possible that what I found in my food was placed there intentionally and if not my food was prepared so carelessly that it's not fit for consumption. At first I felt like they disliked me because I always ordered on the app, then I thought maybe I don't tip enough but I always give a tip through the app even though they only have a drive-thru. So there's no one walking to your vehicle or doing anything extra .I feel like they need to get rid of some current employees or maybe just one certain employee that is bringing down the whole place. I don't see how they are still open after I looked at the other reviews on Google. FOR YOUR OWN SAFETY... DONT EAT HERE!
Atmosphere: 3
Food: 1
Service: 1
Andres L
Good luck trying to get your order in, nobody works here apparently
Atmosphere: 1
Food: 1
Service: 1
J Roman
I think it’s time the Health Dept gets involved. This is the 3rd time we’ve bought ice cream from here and the ice cream tastes sour and disgusting. Something is rancid and wrong with this restaurant. My kids got sick after the last time. We have called to complain each time but nothing changes. Beware, only go here if you like food poisoning as a side to your desert.
Food: 1
Bianca Gatlin
12 minutes waiting in the drive thru when we ordered 3 drinks and no food is crazy. There were 2 cars ahead of us - the 1st car received 1 small bag and 1 small drink. 2nd car received 3 drinks and nothing else. Took way too long for just that.
The food is good, just be prepared to wait. Definitely not a "fast" food place.
Josh Baker
30 for a few burgers. This is NOT fast food. Drive past this place.
Atmosphere: 1
Food: 2
Service: 1
Nicole Gonzalez
Girl was nice food just was nasty French fries were cold. Burger was cold.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Honey BBQ Boneless Wings, Chili Cheese Coney, Jr Cheeseburger, Jr Burger, Mozzarella Sticks, Breakfast Burrito, Classic Crispy Chicken Sandwich, Corn Dog, Dr Pepper, Tots, Fries
Stopped by on my way to a job two weeks ago and ordered a number 1 with a cherry limeade. The burger was so foul I had to spit out the 1st bite. I called to tell them to check the meat and was rudely asked what I meant. I explained again and again a rude comment and placed on hold for a manager. I did not want another one and asked if I could just get 2 corn dogs instead, but I wouldn't be able to come back just yet as I was on my job site. The lady on the phone informed me they were going to go ahead And drop the corn dogs right then. Frustrated, I just took a loss on the money and told her nevermind I didn't want another crummy order or cold stale food. Customer service definitely lacks right along with the food quality. I've worked- and still do in the food industry for half my life and am floored by the way this sonic runs things. For sure will not be back to the Rice location.
Noah Motion
Great customer service, fast delivery, and the gas station attendant was excellent, as well. Very pleasurable experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili Cheese Coney, Tots, Fries
Max Perez
They tried their best but I waited over 15 minutes for a chili cheese coney hotdog i ordered online. It's chaos in there but they really tried. I hope this place gets help.
Atmosphere: 1
Food: 3
Service: 2
Armando Torres
Long waiting time, there are only two people serving and only 1 person in the kitchen, as if it were very full, there are only 3 people ordering and the waiting time is quite long.
Service: 1
Lucero Ibarra
I went to this location today and order a strawberry shake , i receive my strawberry shake it tasted like Js vanilla ice cream , im guessing they didn’t put no strawberries , Ima really disappointed hope yall can fix
very sweet workers. food was nice and hot
Atmosphere: 5
Food: 5
Service: 5
Rosa is the sweetest. Good food.
The girl that took my order was super friendly and helpful. I had ordered 1 drink, 1 slushy and 3 shakes. A little girl Knocked my son's over and all his cool whip came off but the cashier who also made the drinks was quick to help and give him more cool whip for the top. Also my daughter was super excited that they gave her extra nerds for her drink! Great location!
Atmosphere: 5
Food: 5
Service: 5
I usually try to go here before picking my kids up from school. I work overnight and wake up to go Pick up my toddler from grandma then school for my other 2 kids and usually have to buy my toddler food for the wait at school. And what is quick and easy? Fast food right. Unless it's the sonic in rice, if you're in a hurry don't bother coming here they'll take 15 minutes to take your order and another 20 before giving it to you. Today I went and was hoping for the best since I was the only one in the drive through line, but I was told to wait a second like usual, 2 minutes go by and she comes back on to say she needs another second. Meanwhile another car pulled in behind me, waited a bit, realized it was taking to long, and left, while I was still waiting for the longest second of my life before also reaching the decision to leave. And to them I'm just an annoying customer with no patience. As far as the food goes when I've had enough time to wait on them, more than once I've been given stale tator tots and fries. I hope Rice gets another fast food restaurant because Sonic definitely isn't worth it.
Atmosphere: 1
Food: 1
Service: 1
Have been to this location many times since it is the closest fast food joint near my home. They have consistently been terribly inconsistent with the drinks and how they are mixed (quantity of flavors and what not) last couple of times the fries and tots have been overcooked. I think tonight was my last time giving them a chance to poison me. Cherry limeade slush paid an additional $0.80 for extra coconut syrup way Way too much lime. No coconut syrup. Definitely paid for it though. Got the chicken fried steak sandwich listed as a local favorite and it had something unidentified that was not edible on the sandwich. Looked like orange bristles from a broom or something. I asked the manager if she could identify what it was and she tried to convince me it was an onion peel, which it was not and then she tried to sell me on the idea that it was a tomato skin, also untrue. I think it's possible that what I found in my food was placed there intentionally and if not my food was prepared so carelessly that it's not fit for consumption. At first I felt like they disliked me because I always ordered on the app, then I thought maybe I don't tip enough but I always give a tip through the app even though they only have a drive-thru. So there's no one walking to your vehicle or doing anything extra .I feel like they need to get rid of some current employees or maybe just one certain employee that is bringing down the whole place. I don't see how they are still open after I looked at the other reviews on Google. FOR YOUR OWN SAFETY... DONT EAT HERE!
Atmosphere: 3
Food: 1
Service: 1
Good luck trying to get your order in, nobody works here apparently
Atmosphere: 1
Food: 1
Service: 1
I think it’s time the Health Dept gets involved. This is the 3rd time we’ve bought ice cream from here and the ice cream tastes sour and disgusting. Something is rancid and wrong with this restaurant. My kids got sick after the last time. We have called to complain each time but nothing changes. Beware, only go here if you like food poisoning as a side to your desert.
Food: 1
12 minutes waiting in the drive thru when we ordered 3 drinks and no food is crazy. There were 2 cars ahead of us - the 1st car received 1 small bag and 1 small drink. 2nd car received 3 drinks and nothing else. Took way too long for just that.
The food is good, just be prepared to wait. Definitely not a "fast" food place.
30 for a few burgers. This is NOT fast food. Drive past this place.
Atmosphere: 1
Food: 2
Service: 1
Girl was nice food just was nasty French fries were cold. Burger was cold.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Honey BBQ Boneless Wings, Chili Cheese Coney, Jr Cheeseburger, Jr Burger, Mozzarella Sticks, Breakfast Burrito, Classic Crispy Chicken Sandwich, Corn Dog, Dr Pepper, Tots, Fries
Restaurantji Recommends
Stopped by on my way to a job two weeks ago and ordered a number 1 with a cherry limeade. The burger was so foul I had to spit out the 1st bite. I called to tell them to check the meat and was rudely asked what I meant. I explained again and again a rude comment and placed on hold for a manager. I did not want another one and asked if I could just get 2 corn dogs instead, but I wouldn't be able to come back just yet as I was on my job site. The lady on the phone informed me they were going to go ahead And drop the corn dogs right then. Frustrated, I just took a loss on the money and told her nevermind I didn't want another crummy order or cold stale food. Customer service definitely lacks right along with the food quality. I've worked- and still do in the food industry for half my life and am floored by the way this sonic runs things. For sure will not be back to the Rice location.
Great customer service, fast delivery, and the gas station attendant was excellent, as well. Very pleasurable experience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili Cheese Coney, Tots, Fries
They tried their best but I waited over 15 minutes for a chili cheese coney hotdog i ordered online. It's chaos in there but they really tried. I hope this place gets help.
Atmosphere: 1
Food: 3
Service: 2
Long waiting time, there are only two people serving and only 1 person in the kitchen, as if it were very full, there are only 3 people ordering and the waiting time is quite long.
Service: 1
I went to this location today and order a strawberry shake , i receive my strawberry shake it tasted like Js vanilla ice cream , im guessing they didn’t put no strawberries , Ima really disappointed hope yall can fix
Food: 3
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