Braum's Ice Cream & Dairy Store

Very nice

This place is a wild thing. You either get what you ordered or you get rude workers who can’t get an order right to save their life and when you ask them to fix it, they give you attitude. I also want to know how are you gonna charge me for an ice cream and not give it to me as well as how are you gonna get everything i ordered right on my receipt but give it to me wrong. I don’t know who the hiring manager is but they need to get checked on who they hire because it can’t be like these. It gets tiring when you keep having to tell the workers how to get their work and it has to stop being a place where you hope the get your order right. If I could give it zeros stars I would

Best deal around on yogurt ice cream.

Stood their for about 5 minutes with at least 5 people working. The one cashier just stared at us and didn’t take our ice cream orders. Then a woman who appeared to be a manager didn’t do anything but ask who was working the front. Eventually the line grew to about 10 people waiting. We just bought ice cream out the store instead and left. Never had this experience before at Braums. Kind of ridiculous as to why the cashier was unable to work the register and ice cream line since they were the only person at the front.

Least crispy chicken sandwich I've had, was soggy and dull in color.

Banana split was delicious 😋

Christian Thomas was absolutely fantastic during our visit to Braum’s! He was friendly, attentive, and went above and beyond to make sure we had a great experience. It’s clear he genuinely cares about the customers and brings a positive energy to the place. People like Christian make a big difference — we’ll definitely be back. Great job!

Best Ice cream in Dallas just perfect

I love Braum's, but every time I come to this location (1st weekend of every month), all of the tables are dirty and I have to clean one myself. 😕 They have someone come empty the trash, but not clean the tables. The floor is generally dirty too.

Ice cream: 5/5

Love their burgers and Love their ice cream

Best milk!! However, it usually takes a bit to get someone to cashier on the store side.

One of the best ice creams selection!

Great place near my college a goto place for me. Only located in texas

Atmosphere: 5

Food: 5

Service: 5

Take out for lunch. Braum's is the best. Their shakes are so delicious. It doesn't matter what flavor of ice cream you order. It is definitely a treat. I wish we had Braum's in Houston.

Parking: Plenty of free parking

Kid-friendliness: Kid friendly

Wheelchair accessibility: Wheelchair ♿️ accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Ice Cream Cone, Sandwich, French Fries

was at the drive thru around 8:40pm.
gentleman that took my order was very nice at the speaker and when paying. i head over to the second window and the older woman hands me my two cones with one small napkin so. i ask if i could please have some napkins and she turns immediately and shuts the glass window. my ice cream is melting so i decide to wait for a bit until she comes back around to the window. 2 minutes later she comes to the window and rolls her eyes while huffing and puffing when she sees me.

i ask: can i please have some napkins. as she’s getting them she mumbles aloud (clearly because i heard her) she says: you really sat here and waited for some napkins

so i respond i asked you for some but you closed the window
she looks at me with attitude huffing and puffing and tells me to “have a good night”

lol it was a good night until that encounter.

very rude woman. please only put kind people at the window and at the very least hand out sufficient napkins.
if employees working aren’t happy then maybe y’all should communicate and find out why.

Atmosphere: 1

Service: 1