This is the second time I've been there in two years. And it's the worst brisket I've ever had both times. It was so dry and hard, it wasn't even edible. I ended up throwing half a pound away. I learned my lesson, no reason to ever go there again. Now I know why there's never any cars in the parking lot.
Atmosphere: 3
Food: 1
Service: 3
Rob Machado Jr
Solid BBQ chain. Prices are reasonable and the food is good.
Atmosphere: 4
Food: 4
Service: 5
Jason Atallah
Not bad for quick bbq
Atmosphere: 2
Food: 3
Service: 3
alee fultz
I placed an order for 2 new sandwiches ON YOUR APP. When my husband got there to pick up my order, he was informed that those sandwiches didn't exist. The lady told my husband "this happened yesterday with some hot dog order, I don't know where these are coming from but we don't have the ingredients to make it and I'm not learning a new menu item this close to closing." They had no idea what they were and then said they'd just give us regular BBQ sandwiches but that was the best they could do. The price of the 2 sandwiches i ordered BY THEMSELVES were $9 & $11. Plus a tip.. f or doing their jobs - because it was a TO-GO order so in my opinion that doesn't require a tip but I foolishly added one any way... I paid $22 for my food, didn't even get what I ordered and was basically told you get this instead, deal with it. What I was given was worth half of what I paid. They didn't even throw in the BBQ sauce I requested. And no apology or retribution was even considered for the lack of knowledge regarding their own menu. I will not be returning to that location. I would think for what you guys charge your customer service would be a little better. Guess not.
Atmosphere: 1
Food: 1
Service: 1
Richard Ortiz
Surprisingly good ribs today. Not the usual bland food.
Ordered online pick up order and one of my items they did not have at that location, but the gentleman working make sure to call me and follow up. The customer service will definitely make me go back to this location and The food was
Atmosphere: 5
Food: 5
Service: 5
K. Thomas (Advanced Landscape)
Very friendly staff and food is greatly
Chynna Ivery
The quality is terrible! Idk who’s making the sides but they are horrible. I’ll be driving all the way to the Mesquite location for great quality of meat and sides.
This location is the best. Friendly, clean, and the food is terrific!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Ribs
Jose Martinez
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket
Kathryn Kelly
My son and I visit here frequently, but lately, the quality of the sides in particular have dropped. The corn on the cob had sat in the water so long that the cob was falling apart and made eating it unpleasant. The rolls were dry and hard, and the potato cassarole had a strange flavor. Also, the sweet tea was almost out when we arrived for lunch, and both employees were standing around on cell phones. We were able near the end of our meal to go up for refills finally, but that freshly made urn had a chemical taste, so our refills were undrinkable.
Atmosphere: 3
Food: 3
Service: 3
Sherry Harris
The employees are great,very friendly and great food but not enough portions for the price.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brisket
K Nguyen
Quiet place to enjoy BBQ dinner. Good price. Fast service. Good food. 5/5
This is the second time I've been there in two years. And it's the worst brisket I've ever had both times. It was so dry and hard, it wasn't even edible. I ended up throwing half a pound away. I learned my lesson, no reason to ever go there again. Now I know why there's never any cars in the parking lot.
Atmosphere: 3
Food: 1
Service: 3
Solid BBQ chain. Prices are reasonable and the food is good.
Atmosphere: 4
Food: 4
Service: 5
Not bad for quick bbq
Atmosphere: 2
Food: 3
Service: 3
I placed an order for 2 new sandwiches ON YOUR APP. When my husband got there to pick up my order, he was informed that those sandwiches didn't exist. The lady told my husband "this happened yesterday with some hot dog order, I don't know where these are coming from but we don't have the ingredients to make it and I'm not learning a new menu item this close to closing." They had no idea what they were and then said they'd just give us regular BBQ sandwiches but that was the best they could do. The price of the 2 sandwiches i ordered BY THEMSELVES were $9 & $11. Plus a tip.. f or doing their jobs - because it was a TO-GO order so in my opinion that doesn't require a tip but I foolishly added one any way... I paid $22 for my food, didn't even get what I ordered and was basically told you get this instead, deal with it. What I was given was worth half of what I paid. They didn't even throw in the BBQ sauce I requested. And no apology or retribution was even considered for the lack of knowledge regarding their own menu. I will not be returning to that location. I would think for what you guys charge your customer service would be a little better. Guess not.
Atmosphere: 1
Food: 1
Service: 1
Surprisingly good ribs today. Not the usual bland food.
Atmosphere: 3
Food: 3
Service: 5
Food was great but a little prices for BBQ
Parking: Your regular type of parking
Kid-friendliness: Quit and a friendly place
Wheelchair accessibility: Regular wheelchair parking
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Brisket, Beef Brisket, 1 Meat Plate
That ice cream swirl is good.
Atmosphere: 5
Food: 5
Service: 5
Ordered online pick up order and one of my items they did not have at that location, but the gentleman working make sure to call me and follow up. The customer service will definitely make me go back to this location and The food was
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and food is greatly
The quality is terrible! Idk who’s making the sides but they are horrible. I’ll be driving all the way to the Mesquite location for great quality of meat and sides.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
This location is the best. Friendly, clean, and the food is terrific!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pork Ribs
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket
My son and I visit here frequently, but lately, the quality of the sides in particular have dropped. The corn on the cob had sat in the water so long that the cob was falling apart and made eating it unpleasant. The rolls were dry and hard, and the potato cassarole had a strange flavor. Also, the sweet tea was almost out when we arrived for lunch, and both employees were standing around on cell phones. We were able near the end of our meal to go up for refills finally, but that freshly made urn had a chemical taste, so our refills were undrinkable.
Atmosphere: 3
Food: 3
Service: 3
The employees are great,very friendly and great food but not enough portions for the price.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brisket
Quiet place to enjoy BBQ dinner. Good price. Fast service. Good food. 5/5
Atmosphere: 5
Food: 5
Service: 5
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