Firehouse Subs Richland Village

The Thanksgiving sub was not that great. By the time I drove 5 minutes back to my office the bread was soggy and falling apart. Not a good first impression unfortunately.
$21 for a 12 inch sub, chips, and a drink not really worth it.

Atmosphere: 4

Food: 2

Service: 4

Epic total fail.

All the sandwiches were not assembled with any care and looked thrown together. The jerk chicken was all over the inside of the container. Same with the turkey & dressing.

This is our second time in 2 days ordering the large turkey & dressing sandwich. The last one was at the McDermott location in Allen tx and it was stunning. This one was really a horrible disappointment. The sandwich was thrown together with the box saturated and mushy. The turkey looked hack with an axe rather than carved. Almost no cranberry sauce. The amount of turkey was disappointing and the taste was not good this time. The bread was barely if at all toasted. Tossed the sandwich. Every sandwich in this order was thrown together and a total mess and hard to handle. We really won’t be back to this location ever again. So hate the waste of time and money. We generally love firehouse subs but this must be a franchise because it was completely lacking happiness or experience and the product was completely substandard.

Atmosphere: 2

Food: 1

Service: 2

Great Italian Sub!

Atmosphere: 5

Food: 5

Service: 5

This location has really went downhill! I don’t think I’ll be returning.

Service: 1

I love supporting this kind of things.
Bread is perfect everything is fresh and delicious.
Just its so hard to eat tuna sandwiches. It was good but not perfect. I prefer other sandwiches in the menu I am sure they’re perfect.
Better than other franchises.
I will come again just don’t prefer tuna 😂
Everywhere is clean even bathrooms. That was the perfect part.

Atmosphere: 5

Food: 4

Service: 5

Great sub, clean store, friendly and competent staff.

Atmosphere: 5

Food: 5

Service: 5

Everything was great! Wonderful customer service!

Atmosphere: 5

Food: 5

Service: 5

Quick service & friendly staff

Atmosphere: 5

Food: 5

Service: 5

Food was top notch as was the service!!!! Place was immaculate. Highly recommend this restaurant

Atmosphere: 5

Food: 5

Service: 5

Nice and friendly staff. Subs are dynamite! Really good 👍

Atmosphere: 5

Food: 5

Service: 5

Food was amazing customer service was great

Atmosphere: 5

Food: 5

Service: 5

Darek was super awesome made my sandwich extra delicious 🤤 I'll be coming back because if this man.

Atmosphere: 5

Food: 5

Service: 5

Philly steak sandwich was pretty bad very disappointing won't be a returning customer overall not satisfying with this franchise.

Atmosphere: 1

Food: 1

Service: 3

Was ready when I got their. And was met at the door with my sandwich. And a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New York Steamer Sandwich Combo

Very nice staff. My sub tasted like it was made with love and care.

Parking: Restaurant was clean and well set up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Sub