Jimmy John's
285 W Campbell Rd, Richardson
(972) 234-6938
Recent Reviews
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AS ALWAYS SERVICE AND FOOD SPOT ON! KRYSTAL AND THE CREW ARE AWESOME!!! The best compliment you can give a place like this is keep coming back hey this is why I continuously come back!
Atmosphere: 5
Food: 5
Service: 5
Ordered 6 subs to go, staff acted bothered when I walked in the door to pick up. Not really a friendly welcome or atmosphere. Order was technically correct however they skimped on everything and it looked very thrown together. Usually a BIG fan of Jimmy John’s, can’t say I will be ordering from this particular location again.
UPDATE: I have worked with this location based on my prior review and they have been more than gracious in making sure I had a better experience. I have updated my review to reflect my rating to the five stars that they now deserve. I received a new order and there were zero complaints or issues. Chris helped me organize and everything ordered was fresh and delicious. The staff were welcoming and very kind. 100% turn around for a much better experience. Will be ordering some catering boxes in the near future.
Atmosphere: 3
Food: 5
Service: 5
The nicest people ever!!! Extremely helpful when I didn’t know what to order, will definitely be coming back to this location again! Sandwich was awesome :)))
Atmosphere: 5
Food: 5
Service: 5
Had an ordered delivered through ezcater. The team was responsive for a few questions we had regarding vegetarian options. They delivered on time and the students greatly enjoyed the food. :)
Food: 5
Service: 5
Very impressive. Was able to handle our large order with ease. Food quality was outstanding. We will be placing another large sandwich order for our next event with these guys!
Atmosphere: 5
Food: 5
Service: 5
We had an executive event at our company and the Jimmy John's Catering provided a perfect solution for a quick and neat lunch using the lunch boxes - everyone was satisfied, and food arrived promptly on time.
Food: 5
Service: 5
Update: The new owner Chris reached out to apologize and asked to give his shop another chance and I am happy to say the food/order was perfect. I am excited this Jimmy John’s is back to top tier service.
Quick service and sandwhich is great, but they tend to forget customizations such as cutting the sandwich in half, adding pickles, or sides of ranch. This has happened many times at this location, so be sure to check your orders!
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience!! I order lunch for my team all the time here!! Always wonderful and has options for our vegan team members!!
Atmosphere: 5
Food: 5
Service: 5
I recently ordered a catering order from here, and I have to say, the staff were super professional and friendly! When I called, they knew exactly who I was and had an answer ready to go! To my surprise, Chris Jennings emailed me today to see how everything went and check in. This is a level of customer service that I rarely see. Because of this, we were able to make a connection, and like I say, every connection is a good connection! Chris and Jimmy Johns Team - Thank you for your exceptional service, we really appreciate it.
Service: 5
Clean atmosphere and food....Good customer Service....Definitely worth trying
Wheelchair accessibility: My mother is disabled..Easy accessible for disabled individuals
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love Jimmy John’s! My favorite is the #6 veggie. The best.
Atmosphere: 5
Food: 5
Service: 5
Love this Jimmy Johns! Very fast and easy service as well as a great atmosphere. The workers are always kind, and they do a great job at reminding me to get points with my orders! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Sandwich
Good food prepared quickly..
Parking: It's better to park in the back. Less congested.
I love this Jimmy John’s! And I like Jimmy John’s in general so maybe I’m biased. But the employees here seem genuinely happy and I am always pleased with the sandwiches that I get. I love number 12, that’s my all-time favorite and I look forward to getting it every time I go! I would definitely recommend this location to family and friends and I guarantee I will be back soon for another number 12!
Atmosphere: 5
Food: 5
Service: 5
Get ready for your deliveries to go down hill, owner switched over to Uber and took away drivers shifts without notice. some people rely on these jobs to pay their bills and support their family’s….. had to literally find out from a friend of mine that I didn’t have shifts over there anymore. owner just decided to not let me know or give any warning before hand to get ready to look for another job which this had to have been a plan in the works. Yes, I understand it’s much cheaper to let a sorry 3rd party service take out your delivery but how they handled it was very unprofessional and shows how much care you have for your people who work up there with you. Other than that the people who work in side are great. I’d recommend you go in shop to get your sandwich’s from here on out if you want a nice jimmy Jon’s sandwich ?
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