Jimmy John's

4101 E Renner Rd #104, Richardson
(972) 918-9228

Recent Reviews

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Brian H

Guy at the counter was almost deaf - I had to yell my order at him and they still got it wrong.

Atmosphere: 2

Food: 2

Service: 2

John

$14 for a cold sandwich, medium drink and chips? The menu put the price at $8 for a country club, and then I didn’t catch the upgrade price to a combo, but in no world should a cold sandwich chips and a drink be $14. The person behind the counter then argued with me. Another strike on my list.

Atmosphere: 3

Food: 3

Service: 1

Payvand Pajoohi

Men’s Bathroom is appalling.
Pink ring on toilet. Urine all over the floor.
It will take 30 minutes with some bleach to restore that….. so clean it and I’ll remove my 1 star.

It hasn’t been cleaned in a month. Have some decency. You are a restaurant. Too graphic to share photo here.

It was worse than an old gas station.

Atmosphere: 1

Brooke Leatherwood

Gross. The sandwiches taste gross and taste like some kind of pickle or bad lettuce and the soda / cup tastes dirty. The bathroom was gross and it smelled like sewage.

Carlos Gonzalez

I had the toasted ultimate Italian sandwich, and I didn't regret it one bit. It's pretty clean and empty late in the evening. Google Maps takes you to Nico's, but JJ is next door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

Deb H.

The wait was short and the sandwiches are always fresh and delicious!

Atmosphere: 5

Food: 5

Service: 5

Darian Smith

Will never return to this Jimmys. Order from here all the time, got my sandwich today and the bread was rock hard so I called to inform the manager that the bread was incredibly hard, he told me that when he made the sandwich, the bread was soft, which is clearly impossible because the bread is hard as a brick. He said maybe it got hard because I let it sit there for 10 minutes as I was on my way to pick it up. The incompetence is through the roof instead of saying I’m sorry that this is your experience. Let us remake the sandwich for you. He offered nothing. I will not return, no decency, no customer service skills.

Atmosphere: 1

Food: 1

Service: 1

RHONNIE AZ

One man shop! Never seen a location that has one person running the store and making the food. I never received the refund I was promised for stale or burnt bread so I’ll never go back ever! Loyal customer for 10 years out the door!

Atmosphere: 3

Food: 1

Service: 4

Mark Rosas

This location has gone down-hill. Went for lunch today and ordered a #6, hold the cucumber and add onion. Ordered a chocolate chip cookie and a drink. This was drive-thru......so back at work......I open up my sandwich and not only does it HAVE cucumber, it also has tuna! The cookie was so stale....yuck! Steer clear of this location.

Food: 1

Service: 3

Bridgette

Everybody was.
Polite and helpful and I love my sub

Atmosphere: 5

Food: 5

Service: 5

L Nguyen

Curbside pickup - still freaky fast!! And delicious too...all three sandwiches in my order were great, no complaints!!

Food: 5

Service: 5

Nicholas

Today I placed a online order for pickup and it took only a couple minutes and when I got there my order was already done and it tasted good! Would definitely come here again

Atmosphere: 5

Food: 5

Service: 5

Mike Salehi

I mean there ain't more to say except Greg and a couple of other people there are awesome. My gf and I won't even go to another location bc we feel like we're cheating on him hahaha. Seriously though, 20/10 definitely recommend

Atmosphere: 5

Food: 5

Service: 5

Mario Venta

The freaky fast piece is gone. Sandwiches take a while to be ready now. Today, I ordered a tuna sandwich to go. When I got home, I had a hard time finding enough tuna in my sandwich, plenty of tomato and lettuce though.

Atmosphere: 4

Food: 3

Service: 2

Mike Gillum

Pulled up at 8:42pm to see the lights dimmed, open sign off and an employee apparently cleaning up to leave. I don't care how slow a shift might be, you never close before posted closing hours. I can't imagine ever returning when Jupiter Rd location is not that much further.

Service: 1

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