Don't know why there's a option for adding condiments on the app when they never add them to your bag. Who loves nuggets without some kinda sauce. You have to ask for everything including catsup for your fries. Also what's up with the fries,sometimes no salt and sometimes very salty and oily. People are friendly though.
Atmosphere: 5
Food: 4
Service: 2
Edgar Tecotl
30 minutes to order and another 30 minutes to get the food, just because I was hungry I wait that long
Atmosphere: 3
Food: 4
Service: 1
Tracy Woodall
Couldn't understand the lady taking my order. Didn't get what I ordered. And since when does 1 biscuit with sausage and cheese cost $5!!! SMH
Atmosphere: 3
Food: 4
Service: 2
Alex Moazeni
Great location and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Tharun Imayavaramban
It’s McDonald food always slaps
Atmosphere: 3
Food: 5
Service: 3
Rebecca Lane
Usually order to go at this location and have never had any issues. They do tend to forget sauces but the staff is always really nice.
Atmosphere: 4
Food: 5
Service: 4
B G
Good quick coffee
Food: 5
Service: 5
Norma Santos
I love McDonald's but won't go back to this one they took off the menu and a cupboard cover the registration barely could see her so wasn't sure if overcharged me
Atmosphere: 5
Food: 5
Service: 1
Bryce Newkirk
Great job with customer service and speed of order fulfillment.
Atmosphere: 5
Food: 5
Service: 5
Jackie Legos
My wife and I decided to have McDonald's for dinner tonight because we had been talking about how good their fries looked on a commercial we had just watched and it just sounded really good! We kept it pretty simple and ordered the usual burger and fries and we literally live 3 minutes away. When we sat down to eat, we noticed that the food was really cold. The burgers looked as if they had been pre prepared several hours beforehand and sat on a counter waiting to be sold. The fries were worse. Cold, soggy, salt less. Luckily our drinks were as cold as the food!!! This McDonald's definitely gets a thumbs down from us 👎. There is so much controversy about McDonald's losing business and now I see why. We will definitely think twice before visiting McDonald's again in the future. NOTE: Franchises need to pay more attention to whom they choose to manage these dying locations! Ray Kroc wouldn't stand for this!
Old, cold food. I ordered a cheeseburger and fries and neither one were even close to fresh. The edges of the bun were dry and the fries were so old they had that disgusting solid grease texture that old fries have. Someone is definitely cutting corners at this location. Usually, I consider McDonalds as one of my guilt pleasures, but there was nothing pleasurable about this meal. I don't think I'll be craving McDonalds anytime soon.
Food: 1
Tahera Shinwar
Waited over 30 mins for cookies. I placed a mobile order. The line already took 15-20 mins. I got asked to park since the cookies in my order weren’t ready. Waited another 10mins and called the store. I spoke to a male employee telling him I’ve been waiting over 20 mins for cookies, are they ready? He answered ‘yes ma’am’. I proceeded to ask ‘well can someone bring them out, I’ve been waiting?’ He said ‘yes ma’am’ again. Another 10 mins went by and nothing. I went inside spoke to the manager telling them I’ve been waiting for over 30 mins for cookies and no one’s brought anything out. The employee had it in his hand the entire time giggling and looking dumbfounded. Manager looked just as confused as I was. The lack of assistance from this employee was ridiculous. And when I walked back to my car, he was smirking delivering another order to someone else. A job is a job. No reason for this behavior to be acceptable.
Atmosphere: 1
Service: 1
Karen Wynne
McDonald's is known for their fries, what happened the FRIES were OLD or had been sitting and refried to make it taste fresh. If I wanted potatoe chips these fries would have pass the test. Will never go there and order fries!! Not dropped fresh, like the other McDonald's on Beltline & Hwy 75 N or Centennial in Richardson.
Atmosphere: 5
Food: 1
Service: 1
Happy L
A new playroom. More cleaner than other locations
Atmosphere: 5
Food: 5
Service: 5
Dan
System always freaking down when I come to McDonald's.
Don't know why there's a option for adding condiments on the app when they never add them to your bag. Who loves nuggets without some kinda sauce. You have to ask for everything including catsup for your fries. Also what's up with the fries,sometimes no salt and sometimes very salty and oily. People are friendly though.
Atmosphere: 5
Food: 4
Service: 2
30 minutes to order and another 30 minutes to get the food, just because I was hungry I wait that long
Atmosphere: 3
Food: 4
Service: 1
Couldn't understand the lady taking my order. Didn't get what I ordered. And since when does 1 biscuit with sausage and cheese cost $5!!! SMH
Atmosphere: 3
Food: 4
Service: 2
Great location and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
It’s McDonald food always slaps
Atmosphere: 3
Food: 5
Service: 3
Usually order to go at this location and have never had any issues. They do tend to forget sauces but the staff is always really nice.
Atmosphere: 4
Food: 5
Service: 4
Good quick coffee
Food: 5
Service: 5
I love McDonald's but won't go back to this one they took off the menu and a cupboard cover the registration barely could see her so wasn't sure if overcharged me
Atmosphere: 5
Food: 5
Service: 1
Great job with customer service and speed of order fulfillment.
Atmosphere: 5
Food: 5
Service: 5
My wife and I decided to have McDonald's for dinner tonight because we had been talking about how good their fries looked on a commercial we had just watched and it just sounded really good! We kept it pretty simple and ordered the usual burger and fries and we literally live 3 minutes away. When we sat down to eat, we noticed that the food was really cold. The burgers looked as if they had been pre prepared several hours beforehand and sat on a counter waiting to be sold. The fries were worse. Cold, soggy, salt less. Luckily our drinks were as cold as the food!!! This McDonald's definitely gets a thumbs down from us 👎. There is so much controversy about McDonald's losing business and now I see why. We will definitely think twice before visiting McDonald's again in the future.
NOTE: Franchises need to pay more attention to whom they choose to manage these dying locations! Ray Kroc wouldn't stand for this!
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Old, cold food. I ordered a cheeseburger and fries and neither one were even close to fresh. The edges of the bun were dry and the fries were so old they had that disgusting solid grease texture that old fries have. Someone is definitely cutting corners at this location. Usually, I consider McDonalds as one of my guilt pleasures, but there was nothing pleasurable about this meal. I don't think I'll be craving McDonalds anytime soon.
Food: 1
Waited over 30 mins for cookies. I placed a mobile order. The line already took 15-20 mins. I got asked to park since the cookies in my order weren’t ready. Waited another 10mins and called the store. I spoke to a male employee telling him I’ve been waiting over 20 mins for cookies, are they ready? He answered ‘yes ma’am’. I proceeded to ask ‘well can someone bring them out, I’ve been waiting?’ He said ‘yes ma’am’ again. Another 10 mins went by and nothing. I went inside spoke to the manager telling them I’ve been waiting for over 30 mins for cookies and no one’s brought anything out. The employee had it in his hand the entire time giggling and looking dumbfounded. Manager looked just as confused as I was. The lack of assistance from this employee was ridiculous. And when I walked back to my car, he was smirking delivering another order to someone else. A job is a job. No reason for this behavior to be acceptable.
Atmosphere: 1
Service: 1
McDonald's is known for their fries, what happened the FRIES were OLD or had been sitting and refried to make it taste fresh. If I wanted potatoe chips these fries would have pass the test. Will never go there and order fries!! Not dropped fresh, like the other McDonald's on Beltline & Hwy 75 N or Centennial in Richardson.
Atmosphere: 5
Food: 1
Service: 1
A new playroom. More cleaner than other locations
Atmosphere: 5
Food: 5
Service: 5
System always freaking down when I come to McDonald's.
Service: 1
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