Panda Express
507 S Plano Rd, Richardson
(972) 234-8118
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I remember why I quit eating Panda now. This location is horrible. First, the robot in the drive-thru is pointless. You cannot cancel orders, change orders, add to orders. An employee is supposed to come to the intercom, that didn't happen. Did not get a total except for a loud static noise. My daughter and I went to the window and saw 6 employees standing around laughing. 3 of them looked at the window and walked away. The person who was supposed to be there as we drove up laughed and walked away. Almost 2 minutes of waiting and not being acknowledged. We drove off. Panda stop with a robot it's trash. People like humans! Also get better training with your workers which means management is trash. My 10yr old stated she does not want your food anymore as well as I. Do better!
Service: 1
This location shorts your portions beyond belief. It's already very expensive and the small portions make it even more expensive because you are paying for almost nothing.
Atmosphere: 3
Food: 3
Service: 2
Orange chicken always hits the spot here.
Food was delicious.and really good customer service.
Atmosphere: 4
Food: 4
Service: 4
Place is always clean and fast no matter how busy it is, the people that work here are kind always happy! The lady in the drive through especially! She's always got the biggest most beautiful smile on her face!
Atmosphere: 5
Food: 5
Service: 5
I want to congratulate the team at Panda Express #1955 They have good service... Congratulations Miss Eli 🧏♀️👏 Represents the 🐼🐼Panda Express team very well She is a very friendly and professional person in her Work 💪🫶
Atmosphere: 5
Food: 5
Service: 5
Chicken spoils quickly at room temperature. Starts to rot with a foul smell after just a couple of days storage. Generous portions for the money but doesn't lend itself well to storage for leftovers. Be careful with quantities or you may find yourself unintentionally wasting food.
As for the complaints about the drive thru and automated ordering system, that's just people not being smart with their time.
Unless you just like wasting your time and breathing in vehicle exhaust, the smart money is to order through the mobile app instead. Your phone notifies you when your order is ready for pickup. Park your car and go in to pickup your food instead. That's not rocket science, people.
Atmosphere: 5
Food: 4
Service: 5
That sutimated order taker is ridiculous ! Then got live person still hot order was wrong!
Atmosphere: 3
Food: 4
Service: 1
Great!
Atmosphere: 5
Food: 5
Service: 5
Worst drive thru ever not only its expensive but they serve you no meat at all several times I've gone by there and i get home and there little to no meat or chicken plenty of rice dried up crunchy rice so its the lo-mein ,how do they make noodles crunchy! .its a waste of money you better off going to the Bistro on Audelia and walnut st.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tuah, the manager was very nice and made sure that my food was fresh.
Atmosphere: 5
Food: 5
Service: 5
Food is good always good here . Thank you guys and thank you Annabel .
Atmosphere: 5
Food: 5
Service: 5
First and last time coming to this location. There is ABSOLUTELY NO reason why y’all are serving straight cabbage for lo mein noodles. I only got two small forks of noodles and had to pick through the short noodles just to eat them. They know themselves wouldn’t want to be served straight cabbage… that’s not wait I paid $45 for. I’m sure you can imagine how much noodles I got out of all this bs.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service! When asked about fresh crab Rangoon, they graciously offered to make me some. The manager was friendly and ensured that we were happy with our order!!! Will definitely come back to this location!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered black pepper steak using app, but it’s black pepper chicken, not beef at all.
Loading...