Papa Johns Pizza

819 W Arapaho Rd Ste 24a, Richardson
(972) 437-4040

Recent Reviews

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Mark Casner

Medium pizzas were 40% just crust. I called the store and manager was argumentative refused to fix or replace.

Food: 1

Service: 1

Victor Welsh

I ordered delivery from this location only to find out my delivery was cancelled almost an hour after I placed it. The order worth $50 (with tip) has not showed as canceled on my account. Therefore I will most likely have to contact my credit card company to deal with this problem. I did call the location, and they told me my order was outside their delivery zone after taking my order and making it. Also, was told the driver called me which was incorrect as I have recent call list showing that no call was made to the number I correctly gave on the order, which I verified with the manager.

However, there was one single positive to this experience the manager of the location did actually send me the voided receipt for the transaction that will make ensuring that none of my money was spent on this experience. Adrian was a great help, however this was a terrible experience and I am not going to order from here again.

Atmosphere: 1

Food: 1

Service: 5

Collin Brence

Switched to Door Dash delivery and added an hour onto my delivery time. Took 1.5 hours. Called the store and no one picked up.

Service: 1

Jesse Hostetler

Online says they close at 12 AM. I spoke with someone and he said that they close at 10 PM. He also said that, even though it says online that they take orders. They really don’t take orders because apparently they close super early. Terrible customer service absolute joke of a restaurant. Would not recommend.

Atmosphere: 1

Food: 1

Service: 1

Bradley Santamria

Employees don’t wash hands and don’t wear gloves. African American guy with dreads have Long finger nails and dirt in his nails and he expect me to eat a pizza touched by him. I will be reporting this

Atmosphere: 1

Food: 1

Service: 1

Karen Wynne

Picked up a few groceries, Krogers prices are more reasonable!

Atmosphere: 5

Food: 5

Service: 5

David Keepes

They were so chintzy on the toppings you'd think the money for those topping was coming out of their pocket. Fully 1/2 of the pizzas were just crust - no sauce and no toppings. This was a pick-up order and they double charged my credit card, also. If this is a franchise, the owner needs to listen to all of these bad reviews and fix them before they go out of business. The shame of all of this is that the pizzas that had sauce and additional toppings were decent.

Atmosphere: 1

Food: 2

Service: 1

Jacob Berther

Absolutely terrible customer service. I arrived, not waited. I shouted hello, a guy came up from the back. Didn't even say or acknowledge me.

I then waited another 5-10 minutes without him saying anything to me. Until he picked an order, I could tell it was mine due to the wings. I had to shout, hey, and ask if that's mine. If I didn't flag him down I probably wouldnt have gotten the food.

Absolutely terrible. A man with a gray hat 9:50pm.

Caitlyn Banania

I ordered a pizza with pepperoni & jalapeños. There was 2 pieces of pepperoni.

Atmosphere: 1

Food: 1

Service: 4

Kent Milberger

Pizza was a pickup. It was and old pepperoni pizza that had been their till it was cold and that some one threw a bunch of peppers on. Crust was tough as shoe leather. Will not buy again from their second time bite by them

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: Pepperoni Pizza

Selma

horrible customer service !!

Atmosphere: 1

Food: 1

Service: 1

Chopsticks In The Road

Bring back the cuppyroni! Please? Okay thank youuuuu.

Atmosphere: 5

Food: 5

Service: 5

jalynn king

If I could give them less than one star, I would because honestly I bought a GrubHub order late at night and this is my pepperoni pizza with EXTRA pepperoni that I paid for!! It’s a disgrace!!

Crystal Butterfly

Ok ! It’s just pizza shop and customer service are just normal , nothing to say , just order and eat.

Atmosphere: 3

Food: 5

Service: 3

Mace H.

Really bad customer service and the food is always a mess

Atmosphere: 1

Food: 1

Service: 1

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