they make good drinks/food but not very efficient. i rarely come here anymore because they do put a lower amount of your drink if you ask for no whip cream.
Atmosphere: 4
Food: 3
Service: 4
Angela Bright
The Indian waiter put his hands on my ordered coffee lid, speak on top of my coffee, hold the coffee for a while then handed to me. No gloves on, no mask, no service, no professionalism.
Feel dirty. I will not go to get coffee there any more.
Atmosphere: 1
Food: 1
Service: 1
R W
Incredible they had 10 workers, 5 of whom were just standing around chatting and scoffing at customers. One person was training another on frappucinos. Took 20 min to get my Frappuccino. There were only 3 ahead of me. 2 cashiers and one person on espressos. Just insanely poor management. They also to give the Frappuccino to you before half of it is runny. Possibly the worst run Starbucks I've ever encountered.
Atmosphere: 1
Food: 2
Service: 1
Rayyan
Ice costs extra, no ice costs extra…. cream costs extra, water costs extra, the cup costs extra… this is the only location where my drink totaled at more than $10, and was still made incorrectly. The workers seemed utterly clueless- deaf to instruction, blind to their surroundings. Their sole focus seemed to be milking customers for every cent they possibly could to fund Naveen and Praveen Jindal’s miserable lives.
Service: 1
Aakash B
Amazing employees but really scammy prices. Charges for cream, no other Starbucks does, long wait times sometimes. Employees are great though
Caysen Mayo
This Starbucks is a total scam. The manager lied to me and said light ice is not extra since they only put extra milk into the drink when clearly on the receipt it says an extra $0.75.
Water is also an extra dollar which they also failed to mention was extra. They need to clearly disclaim to customers if they're going to charge extra for this since 99% of other Starbucks locations (including other licensed locations) do not charge extra for water and less ice. Interestedly, I went back today thinking I could get a free iced water only for them to tell me it was extra. Maybe they are just incompetent.
The cafe is chaotic, staff is inept and unprofessional, and they managed to run out of ingredients?? (first day of school they were out of a type of milk - I don't remember the exact type).
Thank god I was able to get a full refund by calling customer support.
Atmosphere: 1
Food: 1
Service: 1
Deanna Dallal
The staff is super sweet! I ask them every time to recommend a drink and it is always perfect. I will say this location is ALWAYS packed, do not be mad at the staff if they seem behind. They are always running around to make the perfects drinks!
Atmosphere: 5
Food: 5
Service: 5
ellie's diary
I don’t know if all workers here are students, but the manager should train them about customer service again. The cashier was so unhelpful. :)
Atmosphere: 3
Food: 3
Service: 1
Bit Scorpion
Horrible Service. They make mistakes, are incompetent and don't follow their own policies.Don't bother.
Atmosphere: 3
Food: 2
Service: 1
Kyrhe Johnson
Shout out to Shae! She is very helpful and knowledgeable.
Shae was so helpful and sweet . She makes the environment so much better .
Atmosphere: 5
Food: 5
Service: 5
Y Vy Mai
Great coffee. Someone probably picked up my drink. And the girl noticed me still waiting. She came asked and made for me immediately
Brooke Cooley
Honestly I come here almost every day and it is not that bad. It's not the best starbucks, but the drinks are made well and the employees are nice.
Atmosphere: 5
Food: 5
Service: 3
Bella Ao
I came to order a drink at 8:30, there’s no people in lane. They spend 20mins making one drink while there are 8 people in the counter talking. And they even make the wrong drink. Don’t apologize but saying next time let me saying the drink recipe correctly. ???
Atmosphere: 1
Food: 1
Service: 1
Toby Dominguez
I ordered a cake pop and waited 10 minutes while some of the staff were just talking amongst themselves or to other people over the counter. Only redeeming quality of this placeis that you can actually use the app.
they make good drinks/food but not very efficient. i rarely come here anymore because they do put a lower amount of your drink if you ask for no whip cream.
Atmosphere: 4
Food: 3
Service: 4
The Indian waiter put his hands on my ordered coffee lid, speak on top of my coffee, hold the coffee for a while then handed to me. No gloves on, no mask, no service, no professionalism.
Feel dirty. I will not go to get coffee there any more.
Atmosphere: 1
Food: 1
Service: 1
Incredible they had 10 workers, 5 of whom were just standing around chatting and scoffing at customers. One person was training another on frappucinos. Took 20 min to get my Frappuccino. There were only 3 ahead of me. 2 cashiers and one person on espressos. Just insanely poor management. They also to give the Frappuccino to you before half of it is runny. Possibly the worst run Starbucks I've ever encountered.
Atmosphere: 1
Food: 2
Service: 1
Ice costs extra, no ice costs extra…. cream costs extra, water costs extra, the cup costs extra… this is the only location where my drink totaled at more than $10, and was still made incorrectly. The workers seemed utterly clueless- deaf to instruction, blind to their surroundings. Their sole focus seemed to be milking customers for every cent they possibly could to fund Naveen and Praveen Jindal’s miserable lives.
Service: 1
Amazing employees but really scammy prices. Charges for cream, no other Starbucks does, long wait times sometimes. Employees are great though
This Starbucks is a total scam. The manager lied to me and said light ice is not extra since they only put extra milk into the drink when clearly on the receipt it says an extra $0.75.
Water is also an extra dollar which they also failed to mention was extra. They need to clearly disclaim to customers if they're going to charge extra for this since 99% of other Starbucks locations (including other licensed locations) do not charge extra for water and less ice. Interestedly, I went back today thinking I could get a free iced water only for them to tell me it was extra. Maybe they are just incompetent.
The cafe is chaotic, staff is inept and unprofessional, and they managed to run out of ingredients?? (first day of school they were out of a type of milk - I don't remember the exact type).
Thank god I was able to get a full refund by calling customer support.
Atmosphere: 1
Food: 1
Service: 1
The staff is super sweet! I ask them every time to recommend a drink and it is always perfect. I will say this location is ALWAYS packed, do not be mad at the staff if they seem behind. They are always running around to make the perfects drinks!
Atmosphere: 5
Food: 5
Service: 5
I don’t know if all workers here are students, but the manager should train them about customer service again. The cashier was so unhelpful. :)
Atmosphere: 3
Food: 3
Service: 1
Horrible Service. They make mistakes, are incompetent and don't follow their own policies.Don't bother.
Atmosphere: 3
Food: 2
Service: 1
Shout out to Shae! She is very helpful and knowledgeable.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Shae was so helpful and sweet . She makes the environment so much better .
Atmosphere: 5
Food: 5
Service: 5
Great coffee. Someone probably picked up my drink. And the girl noticed me still waiting. She came asked and made for me immediately
Honestly I come here almost every day and it is not that bad. It's not the best starbucks, but the drinks are made well and the employees are nice.
Atmosphere: 5
Food: 5
Service: 3
I came to order a drink at 8:30, there’s no people in lane. They spend 20mins making one drink while there are 8 people in the counter talking. And they even make the wrong drink. Don’t apologize but saying next time let me saying the drink recipe correctly. ???
Atmosphere: 1
Food: 1
Service: 1
I ordered a cake pop and waited 10 minutes while some of the staff were just talking amongst themselves or to other people over the counter. Only redeeming quality of this placeis that you can actually use the app.
Atmosphere: 4
Food: 5
Service: 2
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