Starbucks
630 S Plano Rd, Richardson
(214) 530-0183
Recent Reviews
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Mean staffs, they shake their head on us just because we said that's not what we asked
Rude and indifferent workers who are argumentative and not properly trained on making Starbucks beverages.
It’s fine to make mistakes, they did not hear my order apparently, but when they made a regular flat white instead of a blonde flat white they argued and said it was “ristretto shot not blonde”. Ristretto is a short shot, a process/method, it has nothing to do with what espresso roast you choose. Then when I insisted it’s a blonde flat white and I have always ordered blonde flat whites at every Starbucks, the girl at the counter said “you didn’t say blonde.” I have never ordered anything else in the entire time since Starbucks launched blonde espresso, there is zero chance of me ordering a regular espresso at Starbucks. It’s not the end of the world, and I’m more than tolerant of accidents and mistakes happening, but to cop an attitude, argue and then blame me? How hard is it to just say “Apologies, we’ll remake that.”
To top it off, the girl at the register was already in some kind of conflict with the previous customer when I came up, and she let me and my boyfriend stand there waiting while she finished gossiping with her coworker. They need adult supervision here.
Atmosphere: 1
Food: 3
Service: 1
Jennie was so sweet and helpful about explaining the drinks and offering her recommendations!I went here last Saturday, I don't go to Starbucks often but this one is so convenient since it's in Target and we wanted to try the new seasonal lavender drinks.She made the drinks so well too! They were very flavorful.
Atmosphere: 5
Food: 5
Service: 5
11/26/2023
Around 6:30pm.
God forbid a paying customer forgets to ask for almond milk for their drink. The white girl acts like almond milk is coming out of her paycheck. “Next time, you’ll have to pay” when I asked if she can make my drink with almond milk instead.
God forbid I make a mistake as a human being!
I even offered twice to pay for almond milk because it’s not a problem to me. But she acted so annoyed and rude.
I work in customer service as well, and yes customers make mistakes and can be annoying but I understand mistakes happen and I just proceed with my day and help them with a smile REGARDLESS especially if they’re not rude!
I was not rude once but apparently almond milk was her last straw.
She needs to get retrained or work in another field of work, because that nasty attitude won’t take her far but hey much love and good luck to you :)
Atmosphere: 1
Food: 1
Service: 1
11/26/2023Around 6:30pm.God forbid a paying customer forgets to ask for almond milk for their drink. The white girl acts like almond milk is coming out of her paycheck. “Next time, you’ll have to pay” when I asked if she can make my drink with almond milk instead.God forbid I make a mistake as a human being!I even offered twice to pay for almond milk because it’s not a problem to me. But she acted so annoyed and rude.I work in customer service as well, and yes customers make mistakes and can be annoying but I understand mistakes happen and I just proceed with my day and help them with a smile REGARDLESS especially if they’re not rude!I was not rude once but apparently almond milk was her last straw.She needs to get retrained or work in another field of work, because that nasty attitude won’t take her far but hey much love and good luck to you :)
Atmosphere: 1
Food: 1
Service: 1
Baristas are welcoming but the drinks never taste the same. I order the same drink every time but it never tastes the same. Most of the time it’s bad.
Atmosphere: 5
Food: 2
Service: 5
It's Starbucks.... Need anyone say more?. But I will, so far no matter what Starbucks I go to, the friendliness and service is always spot
Atmosphere: 5
Food: 5
Service: 5
This place close. Early night. 7:30
Atmosphere: 1
Food: 4
Service: 1
Good coffe
Excellent place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best Target Starbucks Ever❣️
Starbucks came through after our Ice storm.
☕️ always good!
Food: 5
Service: 5
Awesome place
Atmosphere: 5
Food: 5
Service: 5
The internet is not working for a few days already but seems like they don’t have anyone to fix it.
The baristas were very nice, and the food I got was like I would expect from a normal Starbucks. The iced coffee was good.
Atmosphere: 5
Food: 4
Service: 5
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