Subway
710 W Renner Rd Suite 200, Unit 1, Richardson
(972) 235-7860
Recent Reviews
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Excellent service and communication!
Atmosphere: 5
Food: 5
Service: 5
Walked in and lady was just on her phone. Told her I had an online order and she gave me a nasty face. And to finish it off my sandwich was made with the wrong bread. And little to no mayonnaise and Chipotle sauce even tough I made it have extra. Reading other reviews seems like this is a common occurrence. There's plenty subways around don't come to this one.
One of the worst experiences I never had before
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible Service. Went at 9:45pm and was served with regret. The woman was very insulting, never coming back, you've lost a customer of 3 years for good.
Service: 1
This the cleanest and freshest Subway in the area.
Atmosphere: 5
Food: 5
Service: 5
The service at this store is consistently disappointing. The two employees often laugh and smile when talking to each other but never extend the same courtesy to customers, making me feel unwelcome. This behavior has not changed despite multiple visits. Additionally, I am puzzled by the presence of a particular Indian employee who seems unqualified and unwilling to show kindness to customers. These employees definitely need to be re-educated!!!!!
Atmosphere: 2
Food: 2
Service: 1
Customer service is not good. It's bad.
Atmosphere: 2
Food: 2
Service: 1
3:10 pm 12/14/24 - I stood at the line waiting for someone to greet me and make my food for almost 5 minutes until another employee leaving told the guy i was standing there. Then when the guy came out he ran his hand through his hair and then grabbed gloves but wiped his nose before he put on the gloves. Meaning the very sanitary gloves that were supposed to touch my food would have bacteria and dirt from not only his unwashed hands but his hair and his nose. I immediately said never mind in awe and left. Please train your employees to do better
Disappointing Service Experience
I visited this subway location yesterday and was excited to grab my favorite sandwich. Unfortunately, my experience was marred by a rude Indian staff member(fat lady) who seemed to bully me without any reason.
While the food was great, the attitude of one employee really impacted my visit. It would be helpful if the management could provide better training on customer service, as kindness goes a long way in the food industry.
On a positive note, the other staff members were friendly, and the food was delicious as always. I hope my next visit is better!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Employees are not considerate about customers at all. Yelling and talking rudely.
The toppings looked very old and were not fresh at all. Bad.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I have ordered the pickup, and it showed ready.
When I reached the location, she kept me waiting for 20 minutes and serving the other customers.
She Didn't care. I was waiting, and the food was cold.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken
Indian lady was hella rude rolled eyes and terrible terrible attitude.
Service: 1
Customer service and professionality is at worst. They dont even receive you and oh god the service is awful.
No comments!
Atmosphere: 3
Food: 1
Service: 2
Linda was awesome! She acknowledged us right away, prepared our sandwiches perfectly, and was super kind! I’ll definitely come back when I know she’s working!
Atmosphere: 5
Food: 5
Service: 5
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