Subway

The service at this store is consistently disappointing. The two employees often laugh and smile when talking to each other but never extend the same courtesy to customers, making me feel unwelcome. This behavior has not changed despite multiple visits. Additionally, I am puzzled by the presence of a particular Indian employee who seems unqualified and unwilling to show kindness to customers. These employees definitely need to be re-educated!!!!!

Atmosphere: 2

Food: 2

Service: 1

Customer service is not good. It's bad.

Atmosphere: 2

Food: 2

Service: 1

3:10 pm 12/14/24 - I stood at the line waiting for someone to greet me and make my food for almost 5 minutes until another employee leaving told the guy i was standing there. Then when the guy came out he ran his hand through his hair and then grabbed gloves but wiped his nose before he put on the gloves. Meaning the very sanitary gloves that were supposed to touch my food would have bacteria and dirt from not only his unwashed hands but his hair and his nose. I immediately said never mind in awe and left. Please train your employees to do better

Disappointing Service Experience

I visited this subway location yesterday and was excited to grab my favorite sandwich. Unfortunately, my experience was marred by a rude Indian staff member(fat lady) who seemed to bully me without any reason.

While the food was great, the attitude of one employee really impacted my visit. It would be helpful if the management could provide better training on customer service, as kindness goes a long way in the food industry.

On a positive note, the other staff members were friendly, and the food was delicious as always. I hope my next visit is better!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Black Forest Ham Egg & Cheese Wrap

Employees are not considerate about customers at all. Yelling and talking rudely.
The toppings looked very old and were not fresh at all. Bad.

Atmosphere: 1

Food: 2

Service: 1

I have ordered the pickup, and it showed ready.
When I reached the location, she kept me waiting for 20 minutes and serving the other customers.
She Didn't care. I was waiting, and the food was cold.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Grilled Chicken

Indian lady was hella rude rolled eyes and terrible terrible attitude.

Service: 1

Customer service and professionality is at worst. They dont even receive you and oh god the service is awful.

No comments!

Atmosphere: 3

Food: 1

Service: 2

Linda was awesome! She acknowledged us right away, prepared our sandwiches perfectly, and was super kind! I’ll definitely come back when I know she’s working!

Atmosphere: 5

Food: 5

Service: 5

CONFIRMED! Does NOT accept Subway coupons. I walked out. The manager didn't care. Go to Wendy's!!

Service: 1

After looking for a Subway near by google maps said this location was open, I arrived at the location at 8:45am the door said it open Mon - Fri 8:30am - 10pm both doors were locked and the lady that was inside first ignored me and after I knock on the door she shake her head and said “no, we open at 9”. I pointed at the hours sign at the door and she once again said “at 9” never comimg back here again!

Service: 1

This place is awful. The workers are good, but the owner? Yeah, not awesome. According to multiple employees, he steals most of their tips. I give cash now. Now, there is only 1 employee during busy times. I have heard him yell and embarrass employees. Last time, there were 4 customers behind me. He made the guy help him with something so completely unnecessary. This all while we waited. There is one on Campbell and Coit. There is also a Jersey Mike's over there. I am astonished that no one has talked to the employees before. He also doesn't take coupons.

Atmosphere: 1

Food: 3

Service: 1

Over price and the cookies were not good at all .. payed 29$ for 2 meal .. never eating subway again

Atmosphere: 1

Food: 1

Service: 1

[4/2024] make better life choices. You can do better. I rate Subway below Burger King.

Service: 1